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(H-778) - TECHNICAL SUPPORT ENGINEER

At tecton, we solve the complex data problems in production machine learning. tecton's feature platform makes it simple to activate data for smarter models and predictions, abstracting away the complex engineering to speed up innovation. tecton's founders developed the firstfeature storewhen they created uber's michelangelo ml platform, and we're now bringing those same capabilities to every organization in the world. tecton is funded by sequoia capital, andreessen horowitz, and kleiner perkins, along with strategic investments from snowflake and databricks. we have a fast-growing team that's distributed around the world, with offices in san francisco and new york city. our team has years of experience building and operating business-critical machine learning systems at leading tech companies like uber, google, meta, airbnb, lyft, and twitter. as a technical support engineer at tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for tecton's machine learning operations (mlops) platform. your role involves swiftly resolving client issues through deep product knowledge, technical proficiency, and clear communication, while also proactively monitoring platform performance and collaborating on enhancements. furthermore, you will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer experiences and solidifying tecton's leadership in mlops solutions. responsibilities as a technical support engineer at tecton, you're instrumental in ensuring clien...


TECHNICAL SUPPORT ENGINEER

At tecton , we solve the complex data problems in production machine learning. tecton’s feature platform makes it simple to activate data for smarter models and predictions, abstracting away the complex engineering to speed up innovation. tecton’s founders developed the first feature store when they created uber’s michelangelo ml platform, and we’re now bringing those same capabilities to every organization in the world. tecton is funded by sequoia capital, andreessen horowitz, and kleiner perkins, along with strategic investments from snowflake and databricks. we have a fast-growing team that’s distributed around the world, with offices in san francisco and new york city. our team has years of experience building and operating business-critical machine learning systems at leading tech companies like uber, google, meta, airbnb, lyft, and twitter. as a technical support engineer at tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for tecton's machine learning operations (mlops) platform. your role involves swiftly resolving client issues through deep product knowledge, technical proficiency, and clear communication, while also proactively monitoring platform performance and collaborating on enhancements. furthermore, you will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer experiences and solidifying tecton's leadership in mlops solutions. responsibilities as a technical support engineer at tecton, you're instrumental in ensuring clients...


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