Sutherland bogota, d. c. capital district, colombia actimize software engineer sutherland bogota, d. c. capital district, colombia 6 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company des...
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Job description the nice sales performance management products focus on improving the sales productivity, effectiveness, and other operational aspects of our customers’ employees and sales teams. our products allow companies to integrate valuable but disparate data from existing software applications, automate sales incentive calculations, reporting, and boost sales team morale by setting clear goals and monitoring their progress- all of which increase company productivity. our web-based application is unique in its use of hybrid oltp/olap data structures in combination with emerging technologies at compute, storage and network level for sophisticated end-user applications. nice is the leading provider of sales performance management and service performance management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. nice’s award-winning products serve global 2000 customers, and include advanced analytics, incentive compensation management, coaching, reporting and other performance execution applications. this role combines implementation and support experience. must have technical expertise in linux/unix (command-line, shell scripting, performance tuning) with advanced scripting (python, pl/sql, java) and web tech troubleshooting (jsp/xml). will manage rdbms systems (oracle/postgresql, advanced sql/data optimization), deploy cloud solutions (aws ec2/s3/rds, terraform, ci/cd), and troubleshoot rest apis (postman, http/rest). responsibilities include systematic problem-solving across...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the wfm professional services engineer has the following duties: - installation and configuration of nice software solutions at customer’s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. - resolve technical issues related to application implementation and supports trouble shooting of product functionality. - integrate nice software solutions to customer’s information technolog...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. your main tasks: - communicate complex information in a simplified and clear manner. - be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. - understand and empathize with customers when interacting with a wide range of different personality types. - collaborate with product, program, marketing and engineering team...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the wfm professional services engineer has the following duties: - installation and configuration of nice software solutions at customer’s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. - resolve technical issues related to application implementation and supports trouble shooting of product functionality. - integrate nice software solutions to customer’s information technolog...
Company description we are one sutherland - a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is looking for project managers who want to benefit from a great onboarding program, work environment, job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest it solutions multinationals in the world, nice software solutions. the project manager is responsible of planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues. lead activities to foresee risks and issues and create the required mitigation plans. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! main responsibilities and deliverables s...
Descripción de la empresa somos sutherland — un equipo global donde todos trabajamos juntos para crear soluciones innovadoras. nuestro personal ha prosperado en un entorno de diversidad de pensamientos, experiencias y antecedentes. celebramos nuestra diversidad y la acogemos de todo corazón. sutherland es un empleador que ofrece igualdad de oportunidades. promovemos un ambiente de trabajo positivo al comportarnos de manera profesional y ayudarnos mutuamente a lograr nuestro objetivo del equipo sutherland. sutherland fue fundada hace 35 años (1986). desde entonces, nos hemos convertido en un proveedor global líder de servicios de gestión de procesos de negocio y tecnología, ofreciendo un portafolio integrado de soluciones de back office y atención al cliente impulsadas por análisis, que apoyan todo el ciclo de vida del cliente. descripción del empleo en sutherland estamos en busqueda de un practicante para nuestra area de tecnologia, tus principales responsabilidades incluyen • monitoreo de inventarios • despliegues de pisos de operaciones • instalacion de equipos y software • mantenimiento preventivo y correctivo a equipos requisitos • estudiante de ingenieria de sistemas, comunicaciones, electronica o carreras relacionadas • proactividad • con ganas de aprender • manejo de herramientas ofimaticas • habilidad para trabajar en equipo...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. your main tasks: - communicate complex information in a simplified and clear manner. - be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. - understand and empathize with customers when interacting with a wide range of different personality types. - collaborate with product, program, marketing and engineering teams. - act...
Job description the wfm professional services engineer has the following duties: installation and configuration of nice software solutions at customer?s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. resolve technical issues related to application implementation and supports trouble shooting of product functionality. integrate nice software solutions to customer?s information technologies (ldap, sso, acd vendors, hr platforms). perform acceptance test to ensure that all components of the technical architecture are properly implemented. provide technical support and technical quality control throughout all stages of the projects. contribute to work plan creation and specification. qualifications must have a minimum of 1 years of proven experience with 2 of the 5 technical areas below or 3 years of proven experience with only 1 of the areas. nice solutions: ? experience with the installation and integration of nice wfm solutions into customer environments. ? experience with iex/nice advanced solutions ? forecasting/scheduling, ldap, sso, acd integrations, db migrations, smart sync, disaster recovery or ha solutions server technology: - redhat linux is a must: configuration, navigation, and terminology. ? windows server is desirable ? apache. ?active directory, security policies, hardening, encryption. ? virtual servers - vmware, vmotion ? authentication: ldap, sso. ? batch & ps scripting is desirable. sql technology: ? microsoft sql server/oracle/postgresql configuration. ? maintenan...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the wfm professional services engineer has the following duties: - installation and configuration of nice software solutions at customer’s site and cloud platforms, while following defined methodology, processes, system requirements and customer specific needs. - resolve technical issues related to application implementation and supports trouble shooting of product functionality. - integrate nice software solutions to customer’s information technologies (ldap,...
Technical support engineer level 1 we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. job responsibilities: communicate complex information in a simplified and clear manner. be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. understand and empathize with customers when interacting with a wide range of different personality types. collaborate with product, program, marketing and engineering teams. act as costumer voice and define and implement innovative solutions. provide outstanding customer support using tools such as zendesk, jira, confluence salesforce. what you?ll need: basic understanding of supporting and using windows and linux operating systems basic understanding of support tools like zendesk, jira, confluence salesforce. bachelor?s degree or studies in computer science or a related field is preferred. excellent english skills to communicate both verbal and written. ability to work in a fast-paced environment. ability to work in a high pressure, highly flexible environment. basic understanding of mqtt and cellular network protocols desirable. b2 or higher english communication skills...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. your main tasks : communicate complex information in a simplified and clear manner. be able to demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. understand and empathize with customers when interacting with a wide range of different personality types. collaborate with product, program, marketing and engineering teams. act as...
About sutherland global: we are a global team where everyone works together to create innovative solutions. our workforce thrives in an environment of diversity, experience, and background. we celebrate our diversity and welcome it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal. job overview: we are seeking a highly motivated technical support engineer to join our dynamic team. as a technical support engineer, you will provide exceptional technical support to our customers, resolving issues related to iot devices and web applications. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions. - communicate complex information in a simplified and clear manner. - develop a proactive problem-solving mindset to implement sustainable solutions. - understand and empathize with customers when interacting with different personality types. - collaborate with cross-functional teams. - prioritize customer feedback to define and implement innovative solutions. - provide outstanding customer support using tools such as zendesk, jira, confluence, and salesforce. requirements: - advanced english level (b2 or higher) - full-time availability - availability to work onsite in bogotá – torre krystal - bachelor's degree or equivalent experience in technology or technical support - basic understanding of windows and linux operating systems - familiarity with iot, hardware...
Job title: wfm professional services engineer about sutherland global: we are a leading provider of business process outsourcing solutions, leveraging artificial intelligence, automation, and cloud engineering to drive digital transformation for iconic brands worldwide. our core expertise includes advanced analytics, market-leading technology, and business process excellence, enabling us to create unique value propositions for our clients. we have developed over 200 inventions under several patents across ai and critical technologies, driving innovation and delivering measurable results. key responsibilities: - install and configure nice software solutions at customer sites and cloud platforms, adhering to defined methodologies, processes, and system requirements. - resolve technical issues related to application implementation and support trouble shooting of product functionality. - integrate nice software solutions with customers' information technologies (ldap, sso, acd vendors, hr platforms). - perform acceptance tests to ensure proper implementation of all technical architecture components. - provide technical support and quality control throughout project stages. - contribute to work plan creation and specification. technical requirements: nice solutions: - experience with installation and integration of nice wfm solutions into customer environments. - experience with iex/nice advanced solutions – forecasting/scheduling, ldap, sso, acd integrations, db migrations, smart sync, disaster recovery or ha solutions. server technology: - redhat linux: configurati...
Sutherland está buscando estudiantes bilingues de psicologia interesados en area de recursos humanos o reclutamiento y seleccion. debe contar con disponibilidad de tiempo completo de lunes a viernes y tener el aval de la universidad para firmar de contrato de aprendizaje. unete a nosotros y comienza tu vida profesional en una empresa multinacional!...
Company description:about sutherlandartificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they're our core expertise.we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence.we've created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships.sutherlandunlocking digital performance. delivering measurable results.job description:support direct customer support teams, business partners and customers globally to address the related product issues and resolve high-level issues acting as a level 2.maintain quality and on-going internal and external communication throughout your analysis.provide high level of support and minimize r&d; escalations.prioritize daily missions/cases and mange critical issues and situations.contribute to the knowledge base, document troubleshooting and problem resolutio...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: the creative director, global talent brand role is an exciting opportunity to lead the development and management of enterprise employment brand initiatives, strategies, and candidate experience activities that position sutherland as an employer of choice and distinguish us in the market. the person in this role will lead a team of graphic designers and content creators to craft the voice of sutherland talent acquisition across multiple candidate engagement channels, including s...
Company descriptionare you ready to make an impact? sutherland is seeking a reliable and detail-oriented person to join our dynamic team and play a key role in supporting hrss operations across the latam region, with a focus on mexico and colombia. as a global hr shared services sr specialist, you will be at the forefront of overseeing assigned tickets and ensuring compliance with local regulations while making a direct impact on our business success. if you are a detail-oriented, proactive professional with a passion for hr processes and commitment to excellence, we want you on our team!job descriptionglobal hr shared services sr specialist is responsible for leading and supporting strategic initiatives that drive operational excellence across the hr shared services team. this role collaborates with digitization, process improvement, and the implementation of robotic process automation (rpa) to enhance efficiency and service delivery. the position also ensures compliance through regular audits and supports the resolution system transactions and employee lifecycle queries.key responsibilities:collaborate withprojects aimed at enhancing ghrs processes through digitization, automation (rpa), and continuous improvement initiatives.process ghrs ticketsincluding but not limited to pay rate changes, employee transfers, promotions, bulk data uploads, among others.identify opportunities to streamline operations and improve service delivery metrics across the global hr shared services function.conduct regular audits to ensure team adherence to internal policies, procedures, and...
¿estás buscando impulsar tu carrera? en sutherland, una mutinacional líder en el sector de bpo, tenemos una oportunidad increíble para ti en la industria bancaria. Únete a nuestro equipo y brinda soporte a clientes de todo el mundo, ayudándolos a solucionar sus dudas y necesidades. ¿qué estamos buscando? - nivel avanzado de inglés (b2) - disponibilidad de tiempo completo (42horas semanales) como parte de nuestro equipo disfruta de: - $2.1500.000 de salario básico - $600.000 de bono por rendimiento - entrenamiento 100% pago - contrato directo con sutherland a término indefinido - oportunidades de crecimiento - increíble ambiente laboral aplica ahora y comparte con tu familia y amigos esta oportunidad...
**company description** we are **sutherland** — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. **nice**employees are highly motivated, self-starters who thrive on achieving success after success for our customers. nice’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. to be effective with nice’s customers, our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. we pride ourselves on our professionalism, integrity, and ability to deliver real value to our customers. this is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market. the **mos pse**performs a wide range of duties including some or all the following: - ** p...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a software engineer for the nice systems program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. responsibilities: the software engineer performs a wide range of duties including some or all the following: work as a member of the agile team to enhance & improve software. communicate with clients on the enhancement requirement analysis and work accordingly on the enhancement development. provide technical leadership across the development teams in your functional area. be hands-on & provide in-depth technical understanding of cloud software architecture. be accountable for d...
Company description: are you ready to make an impact? sutherland is seeking a reliable and detail-oriented person to join our dynamic team and play a key role in supporting hrss operations across the latam region, with a focus on mexico and colombia. as a global hr shared services sr specialist, you will be at the forefront of overseeing assigned tickets and ensuring compliance with local regulations while making a direct impact on our business success. if you are a detail-oriented, proactive professional with a passion for hr processes and commitment to excellence, we want you on our team! job description: global hr shared services sr specialist is responsible for leading and supporting strategic initiatives that drive operational excellence across the hr shared services team. this role collaborates with digitization, process improvement, and the implementation of robotic process automation (rpa) to enhance efficiency and service delivery. the position also ensures compliance through regular audits and supports the resolution system transactions and employee lifecycle queries. key responsibilities: collaborate withprojects aimed at enhancing ghrs processes through digitization, automation (rpa), and continuous improvement initiatives. process ghrs ticketsincluding but not limited to pay rate changes, employee transfers, promotions, bulk data uploads, among others. identify opportunities to streamline operations and improve service delivery metrics across the global hr shared services function. conduct regular audits to ensure team adherence to internal policies, procedures...
Company description: sutherland is a global leader in driving business and digital transformation. over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. job description: the main job of an associate manager quality is to manage productivity of qas and aid in their effectiveness. he/she must keep the qa’s motivated and working as a team, making sure each member understands company policies and guidelines. associate managers should possess strong organizational qualities and confidence, with sound communication and customer service skills. they should exhibit courtesy, patience and have a professional attitude when interacting with the qas as well as customers. associate managers need to display a strong work ethic, positive attitude and decent leadership skills while working as associates themselves. associate managers are required to provide detailed analysis of the program’s customer experience performance and opportunities through gathered input from evaluations, scrubs and focus groups. qualifications: qualifications . bachelor’s degree in business operations / statistics or the relevant experience . 6 years in the bpo/bpt industry . min 3 years in a people management role in a busy and task-oriented environment. . lean six sigma/ci methodologies training preferred . proficiency in ms office (word, excel & powerpoint) technical / professional skill set required · good knowledge of quality metrics, their measurements and thresholds / targets · knowledge and clear understand...
Company description artificial intelligence, automation, cloud engineering, advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, providing a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical operations, reinvent experiences, and pioneer new solutions, all offered through a seamless “as a service” model. for each company, we provide new keys for their business, their people, and their customers. we tailor proven, rapid formulas to fit their unique dna. we combine human expertise with artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description the creative director, global talent brand role offers an exciting opportunity to lead enterprise employment brand initiatives, strategies, and candidate experience activities that position sutherland as an employer of choice and differentiate us in the market. the role involves leading a team of graphic designers and content creators to shape sutherland talent acquisition's voice across multiple candidate engagement channels, including social media, and coordinating with regional talent attraction teams. the focus is on enhancing our presence ...
Direct message the job poster from sutherland talent acquisition manager // head hunter // technical profiles it & digital industry // talent attraction // high management recruitment // americas… company description: sutherland is seeking a project manager to join our team and lead projects for nice software solutions, one of the largest it solutions multinational companies in the world. this role involves planning and controlling various activities required to deliver projects on time, within budget, and at the required quality level. if you have a proven track record in project management and a passion for delivering excellence, we want to hear from you! job description: end-to-end project management, including: scope, time, cost, and quality management. human resource, communications, and risk management. stakeholder (internal & external) management. oversee all project phases: initiation, planning, execution, monitoring & control, and closing. utilize nice project management methodology, tools, and templates to define tasks, prepare plans, and monitor progress. manage project scope, resolve issues proactively, and provide mitigation plans. act as a single point of contact for assigned projects, representing nice in internal and external forums. assist clients with roadmap development and strategic planning to maximize roi. ensure timely and accurate project status reporting to stakeholders. manage project-related revenue and forecasting, keeping management systems updated. continuously assess and improve project management methodologies and delivery quality. engage wit...
Company description about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description the services engineer, gis position involves delivering expert technical support for the deployment and installation of nice products. this role focuses on providing high-level assistance during day 1 of product implementation, ensuring smooth and efficient operations. about gis: the gis (global implementation support) team collaborates with approved business partners (bps) and nice engineers to address “day 1” support cases. “day 1” refers to the period between...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique ...
Sutherland bogota, d. c. capital district, colombia workforce management senior analyst sutherland bogota, d. c. capital district, colombia 3 hours ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. co...
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