Company description: sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. for 36 years, we have been entrusted with caring for our clients’ customers. a responsibility we belie...
Company description: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, bringing them a unique ...
Company description we are one sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a solution architect for the nice actimize program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. responsibilities: - perform hardware sizing and system performance analysis. - support all client non-function requirements like hardware sizing, low-level design, solution consulting, and implementation feasibility on projects and monitor client reviews, testing, production deployment, and related deliverables. - advise on estimations, project plans, scoping documents, and other required project documentation. - contribute to delivery work plan and assess technical risks...
Company description we are one sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean handover to the delivery team. the professional service sales executive performs a wide range of duties includ...
Company description we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean handover to the delivery team. the professional service sales executive performs a wide range of duties including ...
Join our travel campaign in colombia! this is your chance to work 40 hours per week with one of the best companies to grow professionally! what do you need? advanced english level (b2) or b1plus full-time availability a positive attitude and a true passion for customer service! we offer you: base salary: $2,600,000 cop transport allowance: $200,000 cop/month bonus up to $500,000 cop + 150 usd includes a cop 1,000,000 hiring bonus upon joining 2 days off per week direct contract with sutherland certified great place to work 100% on-site experience amazing growth opportunities and so much more! if you love delivering top-notch customer service, this is your moment to shine. apply now and be part of this exciting journey! - educación mínima: bachillerato / educación media - idiomas: inglés...
Looking to start your career in the banking industry? this is your chance to join sutherland, a leading multinational bpo company that works with one of the top banks in the united states. what you need: availability to work on-site advanced english level (b2) a positive attitude and a genuine willingness to help customers with their financial needs what we offer: base salary of 2,500,000 cop includes a cop 1,000,000 hiring bonus upon joining monthly transport allowance of 200,000 cop performance bonuses of up to 400,000 cop 42-hour work week two days off, with sundays always off 70,000 cop food allowance work from home option based on performance direct contract with sutherland all legal benefits under a long-term contract opportunities for growth a positive and supportive work environment apply now and share this opportunity with your friends and family! - educación mínima: bachillerato / educación media - idiomas: inglés...
We’re hiring customer service representatives for our on-site travel industry campaign! requirements: - advanced english level (b2) - full-time availability - excellent communication and customer service skills what we offer: - 40-hour work week - base salary: $2,600,000 cop - hiring bonus: $1,000,000 cop - performance bonus up to $500,000 cop - transportation allowance: $200,000 cop/month - two days off per week - direct contract with sutherland - growth opportunities - certified as a great place to work apply now and start your journey with sutherland! - educación mínima: bachillerato / educación media - idiomas: inglés - conocimientos: servicio al cliente, soporte al cliente...
Land a job in our travel campaign services in colombia! all you need is: advanced english level (b2) full-time availability the best attitude and willingness to give customer service support. we offer you: hiring bonus! transport allowance: 200.000cop monthly. 2,600,00 base salary up to $500.000 bonus 2 days off direct contract with sutherland great place to work on-site experience growth opportunities and much more!! join us! - educación mínima: bachillerato / educación media - idiomas: inglés...
Land a job in our travel campaign services in colombia! all you need is: advanced english level (b2) full-time availability the best attitude and willingness to give customer service support. we offer you: hiring bonus! transport allowance: 200.000cop monthly. 2,600,00 base salary up to $500.000 bonus 2 days off direct contract with sutherland great place to work on-site experience growth opportunities and much more!! join us! - educación mínima: bachillerato / educación media - idiomas: inglés...
Join a well-known multinational company and support one of the most important banks in the u.s.! requirements: – advanced english level (b2) – availability to work on-site – excellent communication skills and a positive attitude what we offer: – base salary: $2,500,000 cop – transportation allowance: $200,000 cop – monthly performance bonus starting at $400,000 cop – hiring bonus: $1,000,000 cop – 42-hour work week – 2 days off per week (sundays always off) – food card: $70,000 cop – possibility to work from home based on performance – direct contract with sutherland – full legal benefits – professional growth opportunities – certified as a great place to work - educación mínima: educación básica secundaria - conocimientos: comunicación y persuasión, servicio al cliente, soporte al cliente...
Type: on site position 1 operations: 42 hours per week 2 we have 2 days off weekly 3 base salary: 2m plus 400k bonuses. 4 transport allowance: 200.000cop monthly. !!! apply and start your career!!!! aplica a nuestra linea de chats en nuestro site del norte ak 7 #156 -10 podras trabajar desde casa despues de entrenamiento - educación mínima: bachillerato / educación media...
We’re hiring customer service representatives for our on-site travel industry campaign! requirements: - advanced english level (b2) - full-time availability - excellent communication and customer service skills what we offer: - 40-hour work week - base salary: $2,600,000 cop - hiring bonus: $1,000,000 cop - performance bonus up to $500,000 cop - transportation allowance: $200,000 cop/month - two days off per week - direct contract with sutherland - growth opportunities - certified as a great place to work apply now and start your journey with sutherland! - educación mínima: bachillerato / educación media - idiomas: inglés - conocimientos: servicio al cliente, soporte al cliente...
Company description: we areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, to responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean hand over to the delivery team. the professional service sales executive performs a wide range of duties inc...
Company description: about sutherland: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results job description: you are also expected to: 1. establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations; 2. produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line; 3. identify the training needs that will equip the staff with fundamental skills and knowledge; 4. have a thorough understanding of the various ...
Company description: about sutherland: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results job description: you are also expected to: 1. establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations; 2. produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line; 3. identify the training needs that will equip the staff with fundamental skills and knowledge; 4. have a thorough understanding of the various ...
¡asegura hoy tu trabajo en sutherland e impulsa tu carrera en una multinacional líder del sector de bpos! si tienes nivel de inglés avanzado (b2), definitivamente tenemos oportunidades para ti, donde podrás recibir salarios básicos competitivos ($2.300.000), horarios de 40 horas a la semana, bonos por desempeño, 2 días libres e increíbles oportunidades de crecimiento. ¡no esperes más! Únete a un equipo donde puedes crecer personal y profesionalmente y además, ser tú mismo. aplica ahora - $2.300.000 base salary - $500.000 bonus monthly - paid training - 2 days off! - 40 working hours per week - career growth and much more don’t think about it. provide an exceptional customer experience and showcase your sales skills while growing your own way at a global company! apply now! - educación mínima: bachillerato / educación media - idiomas: inglés...
Company description: we areone sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: sutherland is seeking an attentive and goal-oriented person to join us as a solution architect for the nice actimize program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. responsibilities: - perform hardware sizing and system performance analysis. - support all client non-function requirements like hardware sizing, low-level design, solution consulting, and implementation feasibility on projects and monitor client reviews, testing, production deployment, and related deliverables. - advise on estimations, project plans, scoping documents, and other required project documentation. - contribute to delivery work plan and assess technical risk...
Company description: about sutherland: artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results job description: you are also expected to: 1. establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations; 2. produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line; 3. identify the training needs that will equip the staff with fundamental skills and knowledge; 4. have a thorough understanding of the various ...
Company description we are one sutherland— a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program. as a services sales executive, you own the entire process of services engagement within the sales cycle related to license opportunities as well as any value expansion (extension) services. this includes selling the value of actimize professional services early in the sales cycle, responding to the services elements of rfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow), negotiating with clients to close statements of work (sow), and successfully managing a clean handover to the delivery team. the professional service sales executive performs a wide rang...
Company description: about sutherland artificialintelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us,they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leadingtechnology and business process excellence. we’ve created over 200unique inventions under several patents across ai and othercritical technologies. leveraging our advanced products andplatforms, we drive digital transformation, optimize criticalbusiness operations, reinvent experiences, and pioneer newsolutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, thepeople they work with, and the customers they serve. we tailorproven and rapid formulas, to fit their unique dna. we bringtogether human expertise and artificial intelligence to developdigital chemistry. this unlocks new possibilities, transformativeoutcomes and enduring relationships. sutherland unlocking digitalperformance. delivering measurable results. job description: sr. associates in this role get to: 1. be the expert: monitor queues inreal-time to identify and call out any risks to meeting contractualkpis like service level/ abandonment % / line adherence / handlingcapacity/ sir. monitor service level performance at interval levelagainst planned aht, aux & shrinkage and correlate withnon-adherence at consultant level. 2. extend support: makereal-time call outs on performance and staffing level to floorsupervisors for appropriate action on...
Direct message the job poster from sutherland talentacquisition manager // head hunter // technical profiles it &digital; industry // talent attraction // high managementrecruitment // americas… description: this is a job offering for aninside sale's person who will sell to all nice customers, globally. we are looking for a talented and experienced services salesprofessional that can promote and drive maximum value with thenice’s value realization services (vrs) portfolio for existing andnew customers across the various nice regions. the nice vrsoffering helps customers keeping the systems available andperforming as expected. the sse is the primary driver of salesrelating specifically to this distinct service. the individual willbe highly motivated, entrepreneurial, independent and able to ownthe entire sales process from first contact through expansion andrenewal. services offered: 1. education services: applicationconsulting, end user and administration training 2. advancedservices: developer support services, special customizations, datamigration, technical consultancy 3. renewals: value realizationservices renewal. portfolio that includes: managed applicationservices, managed operation services, aps/ noc, business consultingresponsibilities: - drive sales opportunities while working in anoverlay sales model to leverage the existing nice salesorganization infrastructure. - deliver on organizational strategywith the nice vrs model to instigate and drive positive change. -develop a go-to-market (gtm) strategy for services sale's renewalsand maintain continuous (vrs) p...
Direct message the job poster from sutherland talentacquisition manager // head hunter // technical profiles it &digital; industry // talent attraction // high managementrecruitment // americas… description: this is a job offering for aninside sale's person who will sell to all nice customers, globally. we are looking for a talented and experienced services salesprofessional that can promote and drive maximum value with thenice’s value realization services (vrs) portfolio for existing andnew customers across the various nice regions. the nice vrsoffering helps customers keeping the systems available andperforming as expected. the sse is the primary driver of salesrelating specifically to this distinct service. the individual willbe highly motivated, entrepreneurial, independent and able to ownthe entire sales process from first contact through expansion andrenewal. services offered: 1. education services: applicationconsulting, end user and administration training 2. advancedservices: developer support services, special customizations, datamigration, technical consultancy 3. renewals: value realizationservices renewal. portfolio that includes: managed applicationservices, managed operation services, aps/ noc, business consultingresponsibilities: - drive sales opportunities while working in anoverlay sales model to leverage the existing nice salesorganization infrastructure. - deliver on organizational strategywith the nice vrs model to instigate and drive positive change. -develop a go-to-market (gtm) strategy for services sale's renewalsand maintain continuous (vrs) p...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: we are seeking highly motivated customer support personnel to join our dynamic team. as customer support personnel, you will be responsible for providing exceptional support to our customers, sharing information of their account and escalation handling as needed. your primary goal will be to build product expertise, deliver outstanding customer experiences, and collaborate effectively to drive resolutions with different departments within the project. job responsibilities: communicate complex information in a simplified and clear manner. demonstrate curiosity and a proactive problem-solving mindset to implement sustainable solutions. understand and empathize with customers when interacting with a wide range of different personality types. act as the customer voice and define and implemen...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description sutherland is seeking an attentive and goal-oriented person to join us as a solution architect for the nice actimize program who can translate the underlying technical details of customer requirements to the functional level with the help of his technical expertise and proprietary products available at nice actimize. responsibilities: perform hardware sizing and system performance analysis. support all client non-function requirements like hardware sizing, low-level design, solution consulting, and implementation feasibility on projects and monitor client reviews, testing, production deployment, and related deliverables. advise on estimations, project plans, scoping documents, and other required project documentation. contribute to delivery work plan and assess technical risks and required resources. prese...
Company description: we are one sutherland— a globalteam where everyone is working together to create greatbreakthrough solutions. our workforce has thrived in an environmentof diversity of thought, experience and background. we celebrateour diversity and embrace it whole-heartedly. sutherland is anequal opportunity employer. we promote a positive work environmentby conducting ourselves professionally and helping each otherachieve our goal of one sutherland team, playing to win. sutherlandwas founded 38 years ago (1986). since then, we have become aleading global provider of business process and technologymanagement services offering an integrated portfolio ofanalytics-driven back office and customer-facing solutions thatsupport the entire customer life cycle. job description: sutherlandis seeking an attentive and goal-oriented person to join us as a professional service sales executive for the nice actimize program.as a services sales executive, you own the entire process ofservices engagement within the sales cycle related to licenseopportunities as well as any value expansion (extension) services.this includes selling the value of actimize professional servicesearly in the sales cycle, to responding to the services elements ofrfis and rfps, preparing proposals, working closely with sales and professional services to produce a statement of work (sow),negotiating with clients to close statements of work (sow), andsuccessfully managing a clean hand over to the delivery team. theprofessional service sales executive performs a wide range ofduties including some or all th...
Company description: about sutherland artificialintelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us,they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leadingtechnology and business process excellence. we’ve created over 200unique inventions under several patents across ai and othercritical technologies. leveraging our advanced products andplatforms, we drive digital transformation, optimize criticalbusiness operations, reinvent experiences, and pioneer newsolutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, thepeople they work with, and the customers they serve. we tailorproven and rapid formulas, to fit their unique dna. we bringtogether human expertise and artificial intelligence to developdigital chemistry. this unlocks new possibilities, transformativeoutcomes and enduring relationships. sutherland unlocking digitalperformance. delivering measurable results. job description: sr. associates in this role get to: 1. be the expert: monitor queues inreal-time to identify and call out any risks to meeting contractualkpis like service level/ abandonment % / line adherence / handlingcapacity/ sir. monitor service level performance at interval levelagainst planned aht, aux & shrinkage and correlate withnon-adherence at consultant level. 2. extend support: makereal-time call outs on performance and staffing level to floorsupervisors for appropriate action on...
Descripción de la empresa sutherland is seeking a reliable and detail-oriented person to join us as gti intern. we are a group of driven and hard-working individuals. if you are looking to complete the practices demanded in your career and are you co...
Sutherland is seeking a reliable and detail-oriented person to join us as gti intern. we are a group of driven and hard-working individuals. if you are looking to complete the practices demanded in your career and are confident you have the skills an...
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