Overview: we are looking for a proactive and personable bilingual customer advocate to join our customer success team. this role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach. we are building a team of individuals who excel in relationship-building, problem-solving, and customer service. key characteristics: positive and resilient with an optimistic outlook proactive problem-solver who identifies solutions to improve customer experiences team player who thrives on collaboration adaptable to change in a fast-paced environment strong work ethic with excellent attendance and punctuality tech-savvy and able to handle multiple tasks duties and responsibilities: engage with customers via phone, email, or text to assess needs and provide tailored support listen actively and resolve inquiries with exceptional customer service deliver conversational, natural interactions even when following a script adapt to shift requirements, including weekends and holidays operate effectively both as part of a team and independently qualifications: bilingual in spanish and english outstanding interpersonal and communication skills ability to thrive in a dynamic and high-energy work environment 2+ years of customer service experience (call center experience preferred) high school diploma required; bachelor’s degree preferred about us: we are a leading tech-enabled business support company, providing tailored solutions to deliver outcomes, drive profitability, and ele...
As a real estate virtual assistan t, you will play a crucial role in ensuring our operations run smoothly by providing administrative, marketing, and client support. this position is fully remote, offering flexibility and the chance to work in a collaborative virtual environment. bilingual candidates, please. key responsibilities: administrative support manage calendars, schedules, and appointments. organize and prepare real estate documents, contracts, and agreements. handle email correspondence and phone inquiries. client & lead management update and maintain crm databases with client and lead information. follow up with leads and provide excellent client support. send reminders and updates to clients regarding showings, property details, and deadlines. marketing & social media create, edit, and post property listings on real estate platforms. design and send email marketing campaigns. manage social media accounts and post engaging content to promote properties. transaction coordination track deadlines for contracts and ensure all parties meet required timelines. communicate with title companies, lenders, inspectors, and other professionals involved in transactions. market research conduct research on property values, market trends, and neighborhood information. prepare comparative market analyses (cmas) to support real estate decisions. qualifications: previous experience as a virtual assistant, preferably in real estate. proficiency in tools like microsoft office, google workspace, and crm systems...
Join to apply for the real estate virtual assistant role at stratifyiq join to apply for the real estate virtual assistant role at stratifyiq get ai-powered advice on this job and more exclusive features. this range is provided by stratifyiq. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $9,000.00/yr - $12,000.00/yr as a real estate virtual assistan t, you will play a crucial role in ensuring our operations run smoothly by providing administrative, marketing, and client support. this position is fully remote, offering flexibility and the chance to work in a collaborative virtual environment. bilingual candidates, please. key responsibilities administrative support manage calendars, schedules, and appointments. organize and prepare real estate documents, contracts, and agreements. handle email correspondence and phone inquiries. client & lead management update and maintain crm databases with client and lead information. follow up with leads and provide excellent client support. send reminders and updates to clients regarding showings, property details, and deadlines. marketing & social media create, edit, and post property listings on real estate platforms. design and send email marketing campaigns. manage social media accounts and post engaging content to promote properties. transaction coordination track deadlines for contracts and ensure all parties meet required timelines. communicate with title companies, lenders, inspectors, and other profess...
Join to apply for the customer advocate role at stratifyiq continue with google continue with google join to apply for the customer advocate role at stratifyiq get ai-powered advice on this job and more exclusive features. this range is provided by stratifyiq. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $10,000.00/yr - $12,000.00/yr overview we are looking for a proactive and personable bilingual customer advocate to join our customer success team. this role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach. we are building a team of individuals who excel in relationship-building, problem-solving, and customer service. key characteristics positive and resilient with an optimistic outlook proactive problem-solver who identifies solutions to improve customer experiences team player who thrives on collaboration adaptable to change in a fast-paced environment strong work ethic with excellent attendance and punctuality tech-savvy and able to handle multiple tasks duties and responsibilities engage with customers via phone, email, or text to assess needs and provide tailored support listen actively and resolve inquiries with exceptional customer service deliver conversational, natural interactions even when following a script adapt to shift requirements, including weekends and holidays operate effectively both as part of a team and independently qualifications bilingual in spanish and english o...
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