Requisitos: un ingeniero de sistemas, electrónico, telecomunicaciones o carreras afines, con experiência de 3 a 5 años en administración de infraestructura en plataforma, ibm. actividades a realizar: - administración de bpm - administración de websphere mq - administración de ibm integration bus - administración de datapower - administración de netscaler. condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo temporal salario:a convenir cantidad de vacantes:3 requerimientos experiência mínima:no especificado sexo:indistinto...
We are a digitally native technology services company where innovation, design and engineering meet scale. we use the latest technologies in the digital and cognitive field to empower organizations in every aspect. right now, we are looking for **quality control analysts** to join our quality engineering studio at globant! this studio provides a comprehensive suite of innovative and robust testing services that ensure high-quality products to meet the needs of demanding, technology-avid users. - you will get the chance to:_ - work with professionals who have created some of the most revolutionary solutions in their fields. - make an impact. work in large-scale projects globally. - develop your career in our studio as well as others at globant. each studio represents deep pockets of expertise on the latest technologies and trends and delivers tailored solutions focused on specific challenges. - develop your career within an industry or multiple industries. - work in the city you want, and be nourished by cultural exchanges. - be empowered to choose your career path: we have more than 600 simultaneous projects, so you can choose where and how to work. - be part of an agile pod. driven by a culture of self-regulated teamwork, each team -or pod- works directly with our customers with a full maturity path that evolves as they increase speed, quality and autonomy. - what will help you succeed:_ - believe and love what you do. - make "no’s" become "what ifs". - have imagination and you love innovating. - being flexible & goal oriented. - being capable of taking a ...
**job duties and responsibilities** - pre-sales - assist in qualifying sales leads from a technical standpoint. - sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications, and functionality to integration. - post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues. - assist identified customers with post-sales training. - travel within the assigned territory (colombia) to ensure partners and customers get the appropriate level of attention and care according to the importance of the accounts. - create technical documents that can help the sales and marketing teams to impact the products and solutions adoption. - position fortinet services portfolio in customers and partners. - perform high-level technical presentations to sales and partners on positioning new and current fortinet products. - develop mssp strategy with partners asigned. - create strategies to help the partners perform better/quicker/ demonstration demos to show fortinet's product strengths effectively. - support educational efforts targeted to keep a high degree of knowledge about fortinet's post-sales process to partners and customers. **qualifications** - bachelor’s degree or equivalent experience. graduate degree preferred. - security certifications: ccie, cissp, cism, ceh or another security certification recent (last 3 years) - cloud or networking...
Company description: we are one sutherland — a global team working together to create innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive, positive work environment. sutherland has been a leading provider of business process and technology management services for over 38 years, offering analytics-driven solutions that support the entire customer lifecycle. job description: the cloud appops team is responsible for: performing operational duties such as application server health checks and service recycling. identifying and resolving operational issues like batch failures, network issues, and client data feed errors. monitoring server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintaining operational documentation, including incident tracking and run books. producing metric reports, including daily production status. reviewing client support tickets and requests within service slas. resolving level 2 and level 3 issues related to application support, databases, and data center operations, and documenting issues in the customer support portal. providing on-call support during off-hours and working during non-prime shift hours. qualifications: at least 2 years of application and production support experience in cloud-based hosting, management, and performance tuning in high-availability sla environments. experience with aws, gcp, or azure is preferred. knowledge of etl processes is a plus. experience with unix, linux, windows, tomcat, ssh, and basic scripting skills. experience with s...
Cloud operations engineer - nice systems we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the cloud appops has the following duties: - perform operational duties including application server health checks and service recycling. - identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors). - monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. - maintain operational documentation, such as incident tracking and run books. - produce metric reports including daily production status. - review client support tickets and requests under service slas. - resolve level 2 and level 3 issues (application support, databases, and data center related issues). document issues in the customer support portal. - provide on-call support outside regular hours and work during non...
We are looking for a systems engineer to work closely with a sales representative in a defined territory (services provider). the systems engineer's primary mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales and must understand customer market segments through our partners (such as finance, retail, education, government and so on). **job duties and responsibilities** - pre-sales - assist in qualifying sales leads from a technical standpoint. - sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications, and functionality to integration. - post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues. - assist identified customers with post-sales training. - travel within the assigned territory (colombia) to ensure partners and customers get the appropriate level of attention and care according to the importance of the accounts. - create technical documents that can help the sales and marketing teams to impact the products and solutions adoption. - position fortinet services portfolio in customers and partners. - perform high-level technical presentations to sales and partners on positioning new and current fortinet products. - develop mssp strategy with partners asigned. - create strategies to help the partners perform better/quicker/ demonstration demos to ...
Company description: we are one sutherland — a global team working together to create innovative breakthrough solutions. our diverse workforce thrives in an environment that values different thoughts, experiences, and backgrounds. we celebrate diversity and embrace it wholeheartedly. sutherland is an equal opportunity employer, promoting a positive work environment through professionalism and mutual support. our goal is to be one sutherland team, playing to win. founded in 1986, sutherland has grown over 38 years into a leading global provider of business process and technology management services. we offer an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. job description: the cloud appops role includes the following duties: perform operational tasks such as monitoring application server health and recycling services. identify and resolve operational issues like batch failures, network problems, and client data feed errors. monitor server performance metrics including memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, including incident reports and run books. generate metric reports, including daily production status updates. review client support tickets and requests within service slas. resolve level 2 and level 3 issues related to application support, databases, and data center operations; document issues in the customer support portal. provide on-call support outside regular hours and work during non-prime shifts. qualificatio...
Company description: we are one sutherland — a global team working together to create innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive, positive work environment. sutherland has been a leading provider of business process and technology management services for over 38 years, offering analytics-driven solutions that support the entire customer lifecycle. job description: the cloud appops team is responsible for: performing operational duties such as application server health checks and service recycling. identifying and resolving operational issues like batch failures, network issues, and client data feed errors. monitoring server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintaining operational documentation, including incident tracking and run books. producing metric reports, including daily production status. reviewing client support tickets and requests within service slas. resolving level 2 and level 3 issues related to application support, databases, and data center operations, and documenting issues in the customer support portal. providing on-call support during off-hours and working during non-prime shift hours. qualifications: at least 2 years of application and production support experience in cloud-based hosting, management, and performance tuning in high-availability sla environments. experience with aws, gcp, or azure is preferred. knowledge of etl processes is a plus. experience with unix, linux, windows, tomcat, ssh, and basic scripting skills. experie...
Company description: we are one sutherland — a global team working together to create innovative solutions. we value diversity in thought, experience, and background, and promote an inclusive, positive work environment. sutherland has been a leading provider of business process and technology management services for over 38 years, offering analytics-driven solutions that support the entire customer lifecycle. job description: the cloud appops team is responsible for: performing operational duties such as application server health checks and service recycling. identifying and resolving operational issues like batch failures, network issues, and client data feed errors. monitoring server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintaining operational documentation, including incident tracking and run books. producing metric reports, including daily production status. reviewing client support tickets and requests within service slas. resolving level 2 and level 3 issues related to application support, databases, and data center operations, and documenting issues in the customer support portal. providing on-call support during off-hours and working during non-prime shift hours. qualifications: at least 2 years of application and production support experience in cloud-based hosting, management, and performance tuning in high-availability sla environments. experience with aws, gcp, or azure is preferred. knowledge of etl processes is a plus. experience with unix, linux, windows, tomcat, ssh, and basic scripting skills. experience with sql se...
Cloud operations engineer - nice systems we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description the cloud appops has the following duties: perform operational duties including application server health checks and service recycling. identify and resolve operational issues (e.g., batch failures, network issues, client data feed errors). monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, such as incident tracking and run books. produce metric reports including daily production status. review client support tickets and requests under service slas. resolve level 2 and level 3 issues (application support, databases, and data center related issues). document issues in the customer support portal. provide on-call support outside regular hours and work during non-prime shift hours. qualificatio...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce thrives in an environment that values different perspectives and backgrounds. sutherland is an equal opportunity employer committed to fostering a positive work environment where professionalism and collaboration help us achieve our shared goals. founded in 1986, we have grown into a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. job description the cloud appops role involves the following duties: perform operational duties including application server health monitoring and service recycling. identify and resolve operational issues such as batch failures, network issues, and client data feed errors. monitor server performance, memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, including incident tracking and run books. produce metric reports, including daily production status. review client support tickets and requests under service slas. resolve level 2 and level 3 issues related to application support, databases, and data center operations. document issues in the customer support portal. provide on-call support during off-hours and work during non-prime shifts. qualifications at least 2 years of application and production support experience in cloud-based hosting administration, management, and performance tuning under high-availability sla environments. exper...
Company description: we are one sutherland — a global team working together to create innovative breakthrough solutions. our diverse workforce thrives in an environment that values different thoughts, experiences, and backgrounds. we celebrate diversity and embrace it wholeheartedly. sutherland is an equal opportunity employer, promoting a positive work environment through professionalism and mutual support. our goal is to be one sutherland team, playing to win. founded in 1986, sutherland has grown over 38 years into a leading global provider of business process and technology management services. we offer an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. job description: the cloud appops role includes the following duties: perform operational tasks such as monitoring application server health and recycling services. identify and resolve operational issues like batch failures, network problems, and client data feed errors. monitor server performance metrics including memory utilization, cpu, file systems, databases, and batch jobs. maintain operational documentation, including incident reports and run books. generate metric reports, including daily production status updates. review client support tickets and requests within service slas. resolve level 2 and level 3 issues related to application support, databases, and data center operations; document issues in the customer support portal. provide on-call support outside regular hours and work during non-prime shifts. qualifications: at least 2...
Talent acquisition analyst l2 @connext | human resources | outsourcing services the cyber security analyst l2 will build a foundation across all aspects of mss technologies. this role will help protect our customer networks against cybersecurity threats such as hackers, cyber-terrorists, and malware that can steal or corrupt sensitive customer data. this is accomplished by monitoring and analyzing customer networks, servers, databases, and end-point equipment for key indicators of compromise and configuring customer networks and security devices such as switches, routers, wireless, firewalls, and virtual private networks (vpns). job description monitor the mss helpdesk and respond to new and existing tickets at a 1st line/tier 1 level. address all mss tickets regardless of the technology stream. respond to security incident and event management (siem) platform alerts by investigating and analyzing potential security breaches and cybersecurity incidents. investigate monitoring alerts for network devices and alert the customer appropriately. monitor customer environments for security and network issues. manage, monitor, and alert on customer equipment. install security measures and operate software to protect systems, including firewalls and data encryption programs. document and research security breaches and assess their impact. collaborate with customers' security teams to perform tests and identify network vulnerabilities. assist in remediating detected vulnerabilities to maintain high-security standards. stay current on it security trends and news. adhere to company-wide...
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