Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire an engineer to join our global team in technology. this is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. we are looking for an engineer to join the platform engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructure. the engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting. the key values that we strive towards in the technology are: ownership continuous improvement mindset trust honesty key responsibilities: ta...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire a service desk lead engineer to join our global team in technology to oversee and drive excellence within our tier 2 - global service desk team . as a key technical leader, you will ensure efficient incident resolution, problem management and service request fulfillment while upholding itil best practices. this role is pivotal in bridging tier 1 and tier 3 support teams as well as implementing process improvements while maintaining high customer satisfaction through proactive support strategies. as the service desk engineer lead you will play a crucial role in mentoring engineers, managing escalations and improving service quality . you will work closely with cross-functional teams to enhance operational effic...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire a senior application support engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems. responsibilities: mitigate production incidents. participate in incident triage and post-mortem reviews and document any findings. proactively identify any potential issues to production. track and document all issues and resolutions in detail through the ticketing system. follow and create standard operating procedures (sops) to address recurring issues. mentor colleagues. participate in on-call rotation. requirements: experience in supporting large-scale applications and systems. solid debugging and trouble...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire a service desk engineer to join our global team in technology. this is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. the service desk engineer will be working in a 24/7 role that is able to interpret user problems and requests and be able to use their industry experience to provide solutions and assess possible side effects. the service desk engineer responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution whilst providing first line investigation and diagnosis. the service desk engineer will also assist with the development and application of standards and best pract...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire a senior application support engineer to contribute in keeping our customer-facing systems running smoothly 24/7 by responding to alerts and at times actively monitoring the applications and systems. responsibilities: 1. mitigate production incidents. 2. participate in incident triage and post-mortem reviews and document any findings. 3. proactively identify any potential issues to production. 4. track and document all issues and resolutions in detail through the ticketing system. 5. follow and create standard operating procedures (sops) to address recurring issues. 6. mentor colleagues. 7. participate in on-call rotation. requirements: 1. experience in supporting large-scale applications and systems. 2...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: we are looking to hire an engineer to join our global team in technology. this is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. we are looking for an engineer to join the platform engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructure. the engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting. the key values that we strive towards in the technology are: - ownership - continuous improvement mindset - trust - honesty key respo...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: working with key business stakeholders to understand the problems that need to be addressed. designing and implementing new features and solutions. performing analysis of current programs including performance diagnosis and troubleshooting of issues. provide assistance and mentoring to the team members. refine system requirements and break them down into workable tasks. prioritize and execute tasks in a high-pressure environment. work both independently and in a team-oriented, collaborative environment. apply effective and clear communication with non-technical staff and with members of interdisciplinary teams. writing and improving the documentation for the company products and tools. maintaining our products and assisting in troub...
Sportserve forms part of a remarkable group of b2c sports betting and b2b sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. along with sportion, techspirit, standard focus and sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, dafabet. since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in technology, trading, operations and media. we pride ourselves on having a diverse and international culture that embraces the global community and acts locally. we offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. what you'll be getting up to: this position requires an ambitious, highly driven and committed leader who understands both what great customer experience looks and feels like. responsible to execute major change within a large, complex operation. job summary (general description of the role): engages closely with the company senior management group in understanding high level and strategic plans. manages cs project managers and tracks their projects’ progress as well as their day to day performance. manages big or high complexity project/s and ensures the project needs are met in a timely and cost effective manner. oversee multiple project teams and project resources ensuring program goals are reached. track the progress and quality of work being performed an...
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