ZJ608 | CUSTOMER SERVICE REP - ENGLISH

**job description** sola wood flowers is looking for a customer service representative to join our team. we are flexible around experience level, and prefer someone with experience in/around dtc & ecommerce. **why work for us?** - work from home. - excellent, above market compensation. - work with a friendly and collaborative group of people working together towards a common goal! **what will you be doing?** - helping manage our online community on facebook and posting on social media. - assisting with related tasks, like helping our marketing team optimize our website so that customer needs and questions are solved through our site. - other tasks related to improving the customer experience, like conducting customer research. **requirements**: - excellent spoken and written english. you must be fluent in spoken english! - passion for service and creating a wonderful customer experience - comfortable speaking on the phone with customers. - genuine passion for helping customers learn about our products. - a background in sales or customer service. - previous supervisory experience, a definite asset. **who are we?** at sola wood flowers, we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers! sola wood flowers has grown to ~100 people in less than 4 years and is looking to continue our rapid-growth by building a great customer experience! application question(s): - what is your compensation expectation per month in usd? - are you comfortable handling phone calls ...