Why softwareone?success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation.the rolewe are thrilled to announce an opportunity to join our team as:o365 administratorsoftwareonescope: full-time | office: medellín - colombia | remotehow a day to day would look like in this role:definition of guidelines and good practices.participate and lead proofs of concept.participation in the crisis table for major incidents on the platforms.lead work sessions with other areas of the client such as cybersecurity.support the administrators of the platform in the resolution of critical incidents.ensure the constant evolution of the client's platforms.update the documentation of the service architecture.user management.escalating support cases to microsoft.what we need to see from youprofile: technical, technological, or professional education in systems or a related field, must have knowledge of managed t...
Why softwareone?success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering extraordinary customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are humble. our leaders operate with a high level of subject area expertise but can manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support approximately 65,000 customers in their digital transformation.the rolewe are thrilled to announce an opportunity to join our team as:it change management and transformation leadersoftwareonescope: full-time | office: medellín | hybridhow a day to day would look like in this role:own the evolution of the it customer service, transitioning from a traditional model to an 'intelligent experience center.' you will be key in leading technology adoption, training teams, and minimizing resistance to change, ensuring that the project generates value for the service customers.what we need to see from youprofile: background in systems engineering or related fields with experience leading or actively participating in projects involving the adoption of new technologies within organizations.required skills:previous experience in digital transformation projects.experience with help desks and it...
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