Why softwareone?the rolewe are thrilled to announce an opportunity to join our team as:it asset and service desk analystsoftwareonescope: full-time | office: bogotá | hybridhow a day to day would look like in this role: track and manage it assets throughout their lifecycle, including procurement, deployment, maintenance, and disposalmaintain accurate records of hardware and software inventories in asset management systemslogging and classification of incidents and requestsresolution of common problemsescalation of complex incidentsproviding assistance, support, and guidance to usersperforming accurate diagnostics of user-reported issueshandling requestsmonitoring and closing incidents and requestsupdating the knowledge basewhat we need to see from youprofile:technical or technological training in systems or related fields. experience and knowledge working as a help desk analyst for over one year and basic knowledge of asset management tools.required skills:warranty management, technology renewal, inventory control, custodian transport, logistics, warehouse management, etc.itil v3/v4basic knowledge of asset management toolsproven experience in it support or a similar technical support rolestrong problem-solving and communication skillsfamiliarity with ticketing systems and itil processes is a plusability to work independently and as part of a teamcustomer-focused mindsetwhy should you join our team?creative culture with lived what we value for an appreciative and supportive work environment.employee recognition programs.a variety of training and development opportunities.wo...
Why software one? success at software one is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. software one employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. sr aws consultant dev ops full time | location: bogotá | hybrid model our people. this is what makes software one successful. about the role we are seeking a proactive and experienced dev ops engineer to design, implement, and maintain scalable ci/cd pipelines and automated infrastructure solutions on aws. in this role, you will manage container orchestration, ensure monitoring and security best practices, and collaborate closely with development and operations teams to improve delivery speed and application reliability. you will also guide clients on adopting agile and dev ops methodologies while troubleshooting complex aws infrastructure and...
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