GN305 - MARKETPLACE CUSTOMER SERVICE REPRESENTATIVE (COLOMBIA - REMOTE)

Job details the position the marketplace customer service representative position offers an opportunity to manage multiple aspects of marketplace stores, from operational tasks to sales strategies. the role involves coordinating with various teams to ensure smooth day-to-day operations, managing inventory, executing marketing initiatives, and contributing to marketplace expansion discussions. qualifications include basic ms excel skills, a desire for rapid career growth, fluency in english, and availability for flexible shifts. the ideal candidate should be communicative, collaborative, and eager to learn through active engagement and asking questions. self-motivation and a positive attitude are crucial, as the role requires initiative-taking and effective teamwork within a low workload, interactive environment. responsibilities - manage multiple marketplace stores, from operations (shipping, orders, review, etc.) to sales (marketing, campaigns, ads, etc.). - keeping strong and regular communication with the team leader about the daily operations and marketplace notifications. - oversee day-to-day operations, coordinating internal communication between logistics, customer service, and supply chain teams, as well as external communication with partners and customers to solve any operational issues. - manage inventory in own warehouse as well as in marketplaces warehouses e.g., fba - plan and execute marketing initiatives across different platforms and channels. - participate in discussions about marketplace strategies, identifying opportunities to expand product off...