New york / graduate / number of vacancies: 5 you will be working on key projects for leading organizations in it strategy and governance, including: strategic it plans it service management project management office (pmo) digital transformation techn...
You will be working on key projects for leading organizations in it strategy and governance, including: strategic it plans it service management project management office (pmo) transformation, organization, and efficiency implementation of specialist...
Overview this individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our energy-specific software applications. the individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. the role requires extensive interactions with customers via written and verbal communications. responsibilities responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within sla timelines work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents participate in the configuration, enhancement, and testing phases associated with software changes implement and support of master data management solutions ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions ensure proper documentation of assigned incidents, including internal and external communications responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve respond to and resolve client incidents via jira, salesforce service cloud, email, telephone, webex, microsoft teams, with end-to-end responsibility ability to work effectively with global cross-functional teams responsible for periodic after hours on call supp...
Job description this position will be responsible for the support, maintenance and performance of the server hardware, operating systems and related software. additionally, this role maintains standards around the server platform, monitoring services, and server management infrastructure. in this role, you also will be responsible for the implementation and support of the server technology roadmap. this position provides quality solutions, automation of the processes and ongoing operational support utilizing leading industry practices, procedures, and itil processes. principal accountabilities general collaborating with other global it operational support groups, both locally and globally maintaining awareness and commitment to employment and legislative responsibilities in relation to workplace safety, discrimination, hr policies, quality and the environment specific maintaining and developing standards, processes, policies and lifecycles as defined in o-i’s server management program, aligning with industry leading practice deployment and configuration management of the global server environment and associated infrastructure supporting the implementation of the roadmap for o-i’s server technologies (in conjunction with it architecture team) identifying solutions to improve the service delivery and operational aspects of server technology through simplification, automation of process and technology supporting of development and implementation functional and technical designs/plan for the deployment and delivery of it solutions researching emerging technologies and recomme...
Twoconnect usa is looking for a full-time microsoft azure integration developer/architect to join our remote team. you’ll work on cutting-edge microsoft azure integration projects with some biztalk work (nice to have, not required). your salary will be paid in us dollars. good english communication skills are important. job description: design and build integration solutions using microsoft azure services (logic apps, azure functions, service bus, devops, etc.). lead or contribute to biztalk-to-azure migration projects. implement ci/cd pipelines and support devops processes. consult with clients to understand business needs and deliver effective technical solutions. responsibilities: architect, develop, and implement cloud, hybrid and on-premise integration solutions. lead end-to-end software development using agile methodologies (scrum, tfs/azure devops). review business requirements and create technical proposals and documentation. ensure timely deliverables that meet client timelines and expectations. communicate clearly and confidently with both technical and non-technical stakeholders. work independently and collaboratively in a remote environment. good english communication skills. the ability to have fun along the way! company description: twoconnect is a u.s.-based microsoft gold partner with 30+ years of experience delivering innovative microsoft azure integration services. our award-winning team of microsoft mvps helps global organizations modernize their infrastructure with secure, scalable, and user-friendly solutions. if you meet these requireme...
Job description: - fluency in spoken and written english. at least 1 year of experience in ict service desk operations or ict helpdesk. analytical mind. attention to detail. team player with the capacity to work in a multicultural environment. capacity to work independently under minimal supervision. capacity to comply with established guidelines and instructions from supervisor. capacity and willingness to acquire new skills and knowledge through self-learning and research. provides tier-1 support to users for all systems and services falling within the usd asia service catalog. when an incident cannot be resolved or a request fulfilled at the tier-11 level, escalate the ticket and follow up with the escalation team until incident resolution or request fulfillment. distributes tickets to usd hubs based on established procedures whenever acting as a dispatcher. completes the beginning of shift checklist and prepares the end of shift report whenever covering a shift alone (typically when assigned to work on saturday or sunday). drafts and sends broadcast emails in relation to major incidents whenever covering a shift alone (typically when assigned to work on saturday or sunday). contributes to the continuous improvement of usd processes and usd knowledge base. provides guidance to new/junior service desk agents. performs other duties as assigned....
As a vistex functional consultant you are a part of our success story and you support directly on the client’s side to create a perfect start with the vistex-solutions for them. in this role you represent vistex and assure the clients not only with your wide, specialized knowledge but also with your communication skills and your service orientation. responsibilities: implementation of sap add on technologies (solution extensions) on projects in the sssa and north america regions. provide remote and on-site consulting services to vistex customers implementing vistex products and solutions. be a trusted advisor for customers providing best practice guidance. business/industry expertise in several verticals. lead and execute full project deliverables such as blueprints workshops, documents, specifications, configuration and testing/training support. understanding upstream/downstream process impacts ( master data, sales, finance, etc.). collaboration with offshore teams (internal and external). about us: the vistex platform helps businesses finally get control of all their different promotions, rebates, spas, discounts, and other incentives. with so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. with vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. it’s why global enterprises ranging from coca-cola to...
The aws professional services organization is a global team of experts that help customers realize their desired business outcomes when using the aws cloud. we work together with customer teams and the aws partner network (apn) to execute enterprise cloud computing initiatives. our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. we also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. the professional services (proserve) team is seeking a skilled data architect to join our team at amazon web services (aws). in this role, you'll work closely with customers to design, implement, and manage aws solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. possessing a deep understanding of aws products and services, as a data architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to aws. as trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practic...
Soc analyst location co-barranquilla posted date 10 hours ago(1/12/2024 5:34 pm) job id 2024-3088 # positions 1 category ito job summary the soc analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support security threat incidents. responsibilities provide l1/l2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. understand services of microsoft windows server os, such as dhcp, dns, ad, and ca. proactively ensure the highest level of systems and infrastructure availability. work with client application teams to resolve operating system, availability and performance related issues. monitor security, backup, and redundancy with systems according to predefined set of standards. work closely with and in support of the it service desk, engineering team and vendors to expedite issue resolution. review logs of events regularly depending on their organization/clients’ requirements. proper administration of assigned tickets including, documentation, updating, managing ticket performance. identify opportunities for alert reduction and automation. contribute to the enhancement of standard operational procedure documentation. identify alert patterns and suggest solutions. properly identify, manage, prioritize and document security threat incidents. skills and experience english – spanish language (oral and writing 85 % or higher), (b2+ or above). 1+ years...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Job description make every workday count—and still be home for dinner mypass global is a forward-thinking saas platform transforming workforce compliance and onboarding for the energy, construction, and resources industries. with innovation at the heart of everything they do, our client empowers teams to streamline operations while maximizing platform value—one success story at a time. job description as a junior customer success team member, you’ll be responsible for onboarding new clients, configuring portals, resolving technical issues, and driving long-term engagement. you’ll also run client training and support customer renewals—ensuring a smooth, impactful experience every step of the way. job overview employment type: full-time (indefinite term type contract) shift: day shift, monday to friday salary: 3.800.000 col work setup: onsite, bogotá, colombia your daily tasks process onboarding requests, ensuring adherence to business and service level requirements. support the management of the vendor onboarding program for both new and existing asset owners. create and configure customer portals tailored to their specific needs. work closely with other departments (e.g., support, product, verifications) to resolve client-specific issues during onboarding. ensure any technical or operational issues encountered during onboarding are swiftly addressed. set up billing configurations and request invoice generation promptly. ensure that the customer’s portal is fully functional and that workers are mobilised for compliance with their projects. provide prompt...
What do we do? four years ago, we started with the idea of improving recruitment processes in companies. since we, the founders ( santiago and juan ), had had very bad experiences recruiting and being recruited, we built peaku for ourselves. peaku is a headhunter specializing in finding technology talent for markets in the us and europe. we're one of the few companies that truly uses ai (machine learning) in everything we do, which has allowed us to stand out from much larger, more well-resourced competitors (we've been selected by rockstart and rutan ). our goal is for peaku to become a global leader in specialized staffing; our product is unique in the world. who are we looking for?️️ we want you with a startup mentality (e.g., "move fast and break things"), where all our efforts are focused on the user and there is room to innovate, experiment, fail, and try again. we're currently seeking the help of freelance prospectors to assist us in the process of prospecting for new, qualified sales leads. what are we looking for? commercial experience (telemarketing). excellent relationship skills. experience in building databases. communication skills. you earn points if you have prior knowledge of saas and b2b cold prospecting. handling office tools. this is what we offer you: highly competitive compensation (average cop 2m per month, paid per scheduled meeting), depending on your sales skills and goal orientation. we provide all the necessary tools to make the job easier. freelance-type contract where you can manage your own time. you will do 100% remote work (from home or wher...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. job description leading company in the energy sector is seeking an asset integrity engineer to join the asset integrity group part of our consulting services department (csd) in saudi arabia. the consulting services department provides the company with effective specialized engineering consultations and introduces viable technologies and maintains quality standards. as an asset integrity engineer your primary role will be to provide operation and project support, technical consultations and maintain standards on issues related to asset integrity management system (aims) and solutions. key responsibilities provide operating facilities with guidance to establishing and safeguarding asset integrity throughout asset lifecycle. initiate and/or conduct special studies to improve facilities or operation via specialized technical service in recognized engineering fields. define asset integrity and process safety targets and establish standards to sustain operational excellence. provide direction to the development and implementation of aims. work with engine...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google campaign manager, meta ads manager, linkedin ads, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media planning & strategy develop comprehensive media plans aligned with client goals and target audiences. conduct in-depth research and analysis to identify optimal media channels and strategies. determine budget allocation across channels b...
Work type: office based technical level: junior job category: information technology n-ix is a software development service company that helps businesses across the globe develop successful software products. founded in 2002 in lviv, n-ix has come a long way and increased its presence in nine countries - poland, ukraine, sweden, romania, bulgaria, malta, the uk, the us, and colombia. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for a junior it support administrator on a part-time basis to support the preparation of new workstations, monitor workstation hardware and software performance, resolve issues, and suggest improvements. responsibilities: installs and configures software and hardware sets up accounts and workstations performs onboarding for newcomers upgrade systems with new releases and models supports the team’s relocation tasks supports office hardware and software supports equipment delivery to and from company contractors locally performs fixed assets inventory activities provides feedback on commonly encountered problems to enhance user documentation and/or training programs qualifications: education: college or university experience: 6+ months as a system administrator or other relevant experience skills and abilities: flexible, reliable person with good communication skills certifications: doesn’t require specialized knowledge:os: windows 11 (macos and linux will be a great plus) network technologies: tcp/ip, dns, dhcp - basic...
About us pipecare provides comprehensive in-line inspection solutions for the oil and gas industry, ensuring pipeline integrity through highly accurate data for maintenance and repair programs. committed to continuous product and service improvements, pipecare boasts one of the world's largest fleets of intelligent in-line inspection tools, covering pipeline diameters from 2" to 56". our expert team leverages cutting-edge technologies to design and manufacture innovative inspection systems. position summary a business development manager works to improve an organization’s market position and achieve financial growth. this person defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. job description identify, qualify, pursue and capture sales opportunities with the objective of maximizing sales. deliver the necessary presentation to new clients to improve pipecare market position and achieve financial growth. collaborate closely with different pipecare departments to ensure the smooth delivery of services to the market and meeting the customer needs. maintain an up to date knowledge of all current and future regulations and legislation pertaining to the pipeline industry and trends. take full advantage of long standing customer relations to effect referrals, to network within key international o&g clients and to provide marketing intelligence with regard to trends, new developments and competit...
Requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. accountabilities to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. to manage the incident tracking system in a timely and effective manner to ensure a timely resolution; document all new information within the log; p...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google campaign manager, meta ads manager, linkedin ads, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media planning & strategy develop comprehensive media plans aligned with client goals and target audiences. conduct in-depth research and analysis to identify optimal media channels and strategies. determine budget allocation across channels b...
Job description aecom is seeking a structural engineer in bogota, colombia. responsibilities include, but are not limited to: participate in the structural design of various infrastructure projects. ensure that all assigned projects are executed in accordance with the company’s quality management system. promote an integrated and multidisciplinary design approach, collaborating across different engineering disciplines. understand and address client requirements and expectations effectively. stay up to date with industry standards, guidelines, and new technologies, and communicate relevant developments to your team. collaborate constructively with colleagues, external partners (e.g., architects, geotchnics, piping and mechanical engineers), and clients to ensure high-quality project delivery. qualifications minimum qualifications: civil engineer or similar degree with +4 yore or demonstrated equivalency of experience and/or education preferred requirements preferably, more than 7 years of technical experience in structural engineering, specifically in the design of various types of concrete and steel structures, in accordance with international standards. experience in infrastructure projects (railways, light rail, highways, airports, data centers, etc.). experience in all phases of structural projects, from conception to completion. you are proficient in the use of structural analysis software such as sap2000, etabs, csi bridge, or similar tools. communication skills. proficiency in english, both written and spoken. additional information about aecom aecom is proud...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: finance job sub function: accounting job category: professional all job posting locations: bogotá, distrito capital, colombia job description: position description: the atr analyst accounting is responsible for supporting end-to-end service delivery in the general ledger function for all latam. the role will support the closing coordination activities across sectors in all latam regions. * you will be responsible for providing financial support and accounting analysis across multiple areas. * assist with balance sheet and pnl review for latam. * support account reconciliation admin for latam. * posting jes. * assists with monthly closings within the department. responsibilities: are you passionate about this role? do you have experience as an accountant? as a prospect, you should have. * support financial activities including corporate reporting control, also journal entry, and month-end, quarter-end, and year-end close activities. * you will be accountable for performing accounting activities. * perform financial...
Field service superintendent engineer, 4-stroke wärtsilä parts and field service is now looking for an enthusiastic field service superintendent engineer , under the marine agreements team in marine field services region americas. wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. with the world’s widest portfolio and service network, we – wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. the opportunities presented through digitalisation and new technologies are offering a new era of shipping. did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea? we want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. are you ready to jump onboard? what will you be doing? as a field service superintendent engineer, you will be responsible for leading and developing the field service team, under the marine agreements team in marine field services region americas team in accordance with the strategy, action plan and business needs. this position reports to the field service resource coordinator for the marine agreements team in marine field services region americas. candidates are expected to display a high level of critical think...
At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a business analyst (pre-sales & delivery) to join one of our clients' teams. if you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. we are seeking a highly experienced and skilled business analyst to lead our pre-sales efforts and play a crucial role in project delivery. this role focuses on managing the pre-sales cycle, including requirements analysis, solution design, proposal development, client negotiations, and successful deal closure. post-sale, the business analyst will act as the single point of contact (spoc) between the client and project team, ensuring smooth execution, client training, and project success. the ideal candidate will have at least 7 years of experience as a developer lead, business analyst, project coordinator, or project manager , with at least 3 years in the u.s. market . a strong understanding of the software development lifecycle (sdlc) , especially in custom application development on cloud platforms , is essential. expertise in ai, ml, and blockchain technologies is highly valued. strong leadership in pre-sales and project delivery, coupled with an agile mindset and excellent communication skills, is key to success in this role. key responsibilities: pre-sales activities: requirements analysis: engage with clients to understand business needs, technical challenges, and strategic objectives. documentation: develop business requirements specifications (brs),...
Job description the information security architec t is responsible for the identification and design of solutions to protect o-i information assets. this critical position ensures that security is incorporated in the planning of projects and initiatives with an impact on information technology (it) resources. this role works with enterprise architects, it operations teams, business stakeholders, third parties and external service providers to ensure that the protection of enterprise resources comply with internal information security controls, security policies and regulatory requirements. the architect also drives the creation and regular updates of the information security strategy, vision, roadmap, project portfolio including budget and resources, conducts research of new technologies, designs solutions, and monitors compliance of these activities. principal accountabilities collaborate with other o-i architects and lead the definition of standards to support information security and regulatory compliance objectives functioning as security it architect. maintain a rolling one to three year vision (roadmap) of the enterprise information security function. provide security oversight on projects to ensure alignment with corporate policies, legal, and regulatory requirements, security guidelines, customer security requirements, and industry standards. monitor the emergence of new threats and vulnerabilities, assessing impacts to the o-i environment and identifying mitigating activities as appropriate. stay abreast of relevant technology and security trends in order to evalua...
General bitc job description we are slb we are slb at slb we create amazing technology that unlocks access to energy for the benefit of all. as innovators, that's been our mission for 100 years. we are facing the world's greatest balancing act — how to simultaneously reduce emissions while meeting the world's growing energy demands. ensuring progress for people and the planet, on the journey to net zero and beyond, this, for a balanced planet. in our core, digital and new energy operations, we look for innovating gas solutions to decarbonize the industry, scaling digital solutions to improve safety, reliability and efficiency, accelerating the energy transition by developing technology to create new energy systems of tomorrow. our purpose: t ogether, we create amazing technology that unlocks access to energy for the benefit of all. our position: we are a global technology company, driving energy innovation for a balanced planet. our values: people, technology and performance are the key to be our cultural compass. our colombia hubs, support our operations globally in a multicultural landscape from legal, supply, service center, finance, service desk, hr, compensation and benefits and technology. providing innovating solutions, services and developments. key responsibilities our it student intern will be able to work under 1 of our 6 it centers around the world. keeping a straight relation with them to support, developing and innovate our activities for one of the main areas: sap data and analytics digital operations digital enterprise systems cyber security data & in...
**to be considered please submit your cv in english about the integration architect the integration architect role will be responsible for designing and implementing customized solutions primarily on mulesoft but also focusing on system integrations with salesforce using mulesoft and other middleware solutions. this dual responsibility includes designing scalable integrations between salesforce and various systems, ensuring smooth and secure data flows across platforms. responsibilities solution design: designing scalable, maintainable, and high-performing solutions on the salesforce platform. designing integrations between salesforce and other systems using apis, mulesoft, and other integration tools. estimation of level of effort to implement solutions salesforce platform expertise: proficient in salesforce clouds (sales cloud, service cloud, marketing cloud, etc.) and tools like process builder, flow, apex, and lightning web components. ensure salesforce solutions are integrated seamlessly with external systems. integration architecture: lead the design and implementation of integrations between multiple systems. provide expertise in mulesoft, focusing on api management, data transformation, and integration solutions. technical leadership: responsible for managing to a scope and budget guide development teams in both salesforce and system integration efforts, ensuring smooth collaboration and quality work responsible to follow up with developers if concerns raised about communication/timeline/budget/bugs review integration architecture diagrams and techni...
Process automation developer purpose & overall relevance for the organization: our global business services (gbs) is the nexus of innovation, operational excellence, and digital transformation. we strive to elevate user experiences through standardized, cutting-edge automated solutions that promote efficiency, agility, and informed decision-making across various functions and markets. as a process automation developer within our automation centre of excellence (coe), you will play a crucial role in enhancing our business processes through the usage of automation technologies. you will contribute to our overarching goal of elevating efficiency and reducing complexity across various functions by developing and maintaining automation solutions that are in sync with our digital transformation strategy. this position demands technical acumen, creative problem-solving, and a collaborative spirit. you will work under the guidance of senior staff to craft and refine automation systems, making a direct impact on the organization's productivity and service quality. key responsibilities: collaborate with business analyst and stakeholders to understand process requirements and contribute to the full lifecycle of automation projects. support senior developers in the design and architecture of scalable automation solutions. develop, implement, and test solutions in alignment with enterprise system and security requirements. make the best usage of different technologies to create effective end-to-end process automated solutions. uphold best practices in coding, testing, and deployment str...
Job description this is a remote position. schedule: 830am-12:30pm, est, monday through friday, 20 hours a week scope tier 2 support tasks: handle escalated technical issues such as advanced software troubleshooting, network configurations, and system optimizations. client interaction: serve as the primary contact for us-based small business clients, delivering excellent customer service and technical support. opportunity for growth: opportunity to expand role and knowledge over time as the business grows, taking on additional responsibilities and challenges client overview we are a growing technology consulting firm helping small businesses in massachusetts with their it needs. our clients rely on us to keep their technology running smoothly so they can focus on their core business. we make sure they have the right software, hardware, and support to be productive. as we continue expanding our client base, we need a talented individual to provide exceptional technical support. this is a chance to learn the latest technologies while ensuring our clients succeed. responsibilities handle second level support: serve as the primary point of contact for resolving escalated technical issues beyond tier 1 support. efficiently escalate complex issues: properly escalate unresolved problems to the appropriate technical team for further investigation and resolution [4]. problem tracking and resolution: track, route, and redirect issues to the correct resources, ensuring swift resolution. guide customers through solutions: walk customers through com...
London / internship / number of vacancies: 2 you will be working on key projects for leading organizations in it strategy and governance (strategic it plans, it service management, project management office (pmo), transformation, organization and eff...
New york / internship / number of vacancies: 2 you will be working on key projects for leading organizations in it strategy and governance, including: strategic it plans it service management project management office (pmo) digital transformation tec...
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