Essential duties and responsibilities_ 1. provide world-class customer care to both internal and external customers. 2. engage in regional customer support activities including accurate entry of orders, quotes and rma's, and creation and maintenance of special specifications 3. communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers. 4. complete and pass required customer service certifications. 5. use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems. 6. assist with customer feedback tracking and driving to customer satisfaction. 8. understand. create. simplify. 9. other duties as assigned (may include office administration and other support duties dependent on region/department). - required qualifications_ minimum 1 year of customer service experience associate's degree or related business experience strong computer skills ability to learn concepts and technical details of products strong writing, proofreading, documentation, and communication skills ability to learn new skills and assume new responsibilities ability to work cooperatively in a team environment background check results satisfactory to sel negative drug test result(s) ability to write and speak english coherently - preferred qualifications_ erp or crm tools experience experience in technical sales environment bilingual bachelor's degree - physical requirements_ none...
Essential duties and responsibilities_ 1. provide technical support to sel staff & customers. 2. develop and maintain knowledge in sel processes and technologies. 3. perform testing on new and existing technology. 4. document and communicate test results. 6. understand. create. simplify. 7. other duties as assigned. - required qualifications_ experience in programming and script files practical knowledge of 3-phase power systems working knowledge of emulators and logic analyzers ability to use ms windows and serial port terminal emulation software practical knowledge of sel protective relays & automation controllers ability to use microsoft visio strong writing, documentation, and speaking skills ability to learn new skills and assume new responsibilities ability to work cooperatively in a team environment background check results satisfactory to sel negative drug test result(s) - preferred qualifications_ none - physical requirements_ none conocimientos en - electricidad y automatización, - lectura de planos de tableros electricos - autocad - programacion plc, ihm scada - redacción de documentos de ingeniería...
Essential duties and responsibilities_ 1. handle requests, troubleshoot, isolate and resolve issues. 2. support it related systems. 3. manage special projects as assigned. 4. create and maintain documentation as required. 6. understand. create. simplify. 7. other duties as assigned. - required qualifications_ enrolled at an accredited institution excellent customer service skills technical background and strong computer knowledge ability to prioritize tasks and efficiently manage time strong writing, documentation, and speaking skills ability to learn new skills and assume new responsibilities ability to work cooperatively in a team environment background check results satisfactory to sel negative drug test result(s) - preferred qualifications_ ability to meet motor vehicle report qualification standards of sel - physical requirements_ ability to frequently lift 40 pounds...
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