At sana commerce, were committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths. what started in 2007 with a pizza and a plan has grown into a fast-moving saas company that helps manufacturers, distributors, and wholesalers thrive in b2b commerce complexity. our mission? to transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. join us and take ownership of your career in a dynamic, fast-moving environment. as a technical support analyst, you are in daily contact with our customers & partners to give them a great experience. you work with big names in the b2b industry. you are the face of sana commerce in the emea & apac market, which gives you a lot of responsibility to maintain relationships. in this role, you will grow along as our company is growing! what you'll get: the opportunity to make an impact at a fast-growing saas scale-up. working closely with global leaders on strategic initiatives. up to 3 weeks work from anywhere per year. a hybrid working model 3 days from the office, 2 days from home....
At sana commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths. what started in 2007 with a pizza and a plan has grown into a fast-moving saas company that helps manufacturers, distributors, and wholesalers thrive in b2b commerce complexity. our mission? to transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. join us and take ownership of your career in a dynamic, fast-moving environment. as a technical support analyst, you are in daily contact with our customers & partners to give them a great experience. you work with big names in the b2b industry. you are the face of sana commerce in the emea & apac market, which gives you a lot of responsibility to maintain relationships. in this role, you will grow along as our company is growing! what you'll get: the opportunity to make an impact at a fast-growing saas scale-up. working closely with global leaders on strategic initiatives. up to 3 weeks “work from anywhere” per year. a hybrid working model – 3days from the office, 2days from home. what you’ll be doing: acting as the first point of contact for our customers & partners; managing incoming tickets within service levels to ensure customer satisfaction; working to resolve high complexity issues, questions, and requests from our customers self-sufficiently where possible; analyzing markup language and application logs to aid the development team in eliminating product bugs; collaborating across functional areas to address...
Company description at sana commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths. what started in 2007 with a pizza and a plan has grown into a fast-moving saas company that helps manufacturers, distributors, and wholesalers thrive in b2b commerce complexity. our mission? to transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. join us and take ownership of your career in a dynamic, fast-moving environment. as a support analyst, you are in daily contact with our customers & partners to give them a great experience. you work with big names in the b2b industry. you are the face of sana commerce in the emea & apac market, which gives you a lot of responsibility to maintain relationships. in this role, you will grow along as our company is growing! what you'll get: the opportunity to make an impact at a fast-growing saas scale-up. working closely with global leaders on strategic initiatives. up to 3 weeks “work from anywhere” per year. a hybrid working model – 3days from the office, 2days from home. job description what you’ll be doing: acting as the first point of contact for our customers & partners; managing incoming tickets within service levels to ensure customer satisfaction; working to resolve issues, questions, and requests self-sufficiently where possible; analysing markup language and application logs to aid the development team in eliminating product bugs; collaborating across functional areas to address customer...
Company description at sana commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths. what started in 2007 with a pizza and a plan has grown into a fast-moving saas company that helps manufacturers, distributors, and wholesalers thrive in b2b commerce complexity. our mission? to transform the way businesses buy and sell, so they can grow, build stronger relationships, and make the most of digital commerce. join us and take ownership of your career in a dynamic, fast-moving environment. as a technical support analyst, you are in daily contact with our customers & partners to give them a great experience. you work with big names in the b2b industry. you are the face of sana commerce in the emea & apac market, which gives you a lot of responsibility to maintain relationships. in this role, you will grow along as our company is growing! what you'll get: the opportunity to make an impact at a fast-growing saas scale-up. working closely with global leaders on strategic initiatives. up to 3 weeks “work from anywhere” per year. a hybrid working model – 3days from the office, 2days from home. job description what you’ll be doing: acting as the first point of contact for our customers & partners; managing incoming tickets within service levels to ensure customer satisfaction; working to resolve high complexity issues, questions, and requests from our customers self-sufficiently where possible; analyzing markup language and application logs to aid the development team in eliminating product bugs; collaboratin...
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