About reserhub: technology is transforming the way people travel and we're here to drive that evolution from the ground up. in 2014, at mit, we decided to embark on this journey by focusing on the bus industry. why? because it's the most widely used mode of transportation in latin america, with over 10 billion passengers per year—13 times more than air travel. yet, only 10% of tickets are currently sold online. we know that's changing. and we strongly believe that digital sales will soon surpass 50%. today, reserhub is becoming the operating system for ground transportation, connecting companies with tech solutions that integrate data, pricing intelligence, and tools to digitalize their operations from ticket sales to revenue management and customer loyalty. our ecosystem powers leading brands like primera plus, etn, and others across the region. and we continue to grow our network with a clear mission: to connect data, people, and technology to accelerate digital transformation. our motto says it all: "be creative, take ownership, and be a team player." about this role: to manage the needs and evolution of a portfolio of existing reserhub clients in colombia, ensuring success, revenue retention, and growth (account manager role). what you'll do: this is a top-level management position that is fully accountable for the results of the customer success team. the customer success specialist will be responsible for ensuring operational excellence, in alignment with the vision and direction of the leadership team. this role requires both strong operational skill, cu...
About reserhub: technology is transforming the way people travel and we're here to drive that evolution from the ground up. in 2014, at mit, we decided to embark on this journey by focusing on the bus industry. why? because it's the most widely used mode of transportation in latin america, with over 10 billion passengers per year—13 times more than air travel. yet, only 10% of tickets are currently sold online. we know that's changing. and we strongly believe that digital sales will soon surpass 50%. today, reserhub is becoming the operating system for ground transportation, connecting companies with tech solutions that integrate data, pricing intelligence, and tools to digitalize their operations from ticket sales to revenue management and customer loyalty. our ecosystem powers leading brands like primera plus, etn, and others across the region. and we continue to grow our network with a clear mission: to connect data, people, and technology to accelerate digital transformation. our motto says it all: "be creative, take ownership, and be a team player." about this role: to manage the needs and evolution of a portfolio of existing reserhub clients in colombia, ensuring success, revenue retention, and growth (account manager role). what you'll do: 1. this is a top-level management position that is fully accountable for the results of the customer success team. 2. the customer success specialist will be responsible for ensuring operational excellence, in alignment with the vision and direction of the leadership team. 3. this role requires both strong operation...
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