**proliance general contractors**: **client success representative (remote)**: **proliance general contractors** is a licensed general contracting firm specializing in roofing, siding, solar, and windows. with over 50 years of combined experience, we are committed to providing exceptional service, professional installations, and exceeding client expectations. our core values of **care, honor, accountability, maximum impact, and positivity** drive our dedication to delivering high-quality solutions to our clients' exterior remodeling needs. we seek a dedicated **client success representative **to join our team and play a pivotal role in providing positive brand interaction. by earning our client's trust and loyalty, you will contribute to our revenue, velocity, and client happiness goals. **responsibilities**: - communicate the expectations of the claims process clearly to impact revenue and client satisfaction. - accurate recording of client interactions and appointments in the crm. - timely collection of funds from clients through effective communication. - scheduling insurance adjuster appointments and managing calendar efficiencies. - clearly communicating the claims process to clients at key milestones. - exercising sound judgment in managing denied claims and re-inspections. - keeping tasks in the crm current to maintain job velocity. - build rapport and trust with clients to foster long-term brand loyalty. **qualifications**: - proven experience in a client-facing role, demonstrating excellent communication and interpersonal skills. - ability to bu...
**proliance general contractors**: **hiring assistant**: join our team and enjoy the flexibility of working from home, competitive compensation, and a stable company that values career growth and development. we are proud of our culture, and we highly value being a supportive company that is committed to your success. come work with us and experience a career that you'll love! **how you will help the team** **responsibilities** - use your communication skills and personality to effectively sell the right people - conduct reference checks - appointment setting and cold calling as needed - participate in other recruitment and sales related activities as required **requirements**: - proven sales results, preferably with experience in cold calling/appointment setting - excellent communication skills, both verbal and written - persuasive without coming across salesy - ability to work independently and manage your time effectively - bachelors degree in business, human resources, or a related field preferred - familiarity with applicant tracking systems and other recruitment tools preferred - ability to work in a fast-paced environment and meet tight deadlines - able to adapt to lots of changes/innovation additional benefits - self-development resources including proliance university and d2d university - opportunities for daily role play and continuous improvement. - mentorship, coaching, and regular training....
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