Company description op360 (officepartners360) is a global workforce solutions provider founded in 2006 with a relationships-first philosophy. the company offers a wide range of services including inbound/outbound call center customer service, data center support, outbound sales, accounting, technology support, and back-office solutions. guided by core values of integrity and client success, op360 aims to deliver streamlined solutions while reducing costs and improving service levels. customer service representative provider of transportation information serving north america. job description and responsibilities: we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. you will deliver customer service, technical support, product support, and customer training. delivers customer service, product support, and customer training troubleshooting technical issues in the company’s platform through calls. assist other product support teams by taking inbound calls, emails and chats. others related requirements: must be fluent in english (b2 or above) high school diploma or equivalent required. 1-3 years of customer service experience. basic computer skills customer service typing skills soft-skills benefits: career advancement opportunity competitive salary allowances performance bonuses: redeem points for rewards. and many more! #j-18808-ljbffr...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with t...
Job responsibilities: delivers customer service, product support, and customer training troubleshooting technical issues in the company?s platform through calls. assist other product support teams by taking inbound calls, emails and chats. requirements: must be fluent in english (b2 or above) high school diploma or equivalent required. basic computer skills customer service typing skills soft-skills benefits: career advancement opportunity competitive salary allowances...
Are you a dynamic, customer-focused individual with a passion for sales? our client, a leading name in the self-storage industry and a renowned sp fortune 500 company, is looking for sales agents to join the team. as a sales agent, you'll play a crucial role in handling inbound storage inquiries, converting them into rentals, and ensuring customers find the perfect space to meet their needs. job responsibilities: -inbound storage inquiries: assist customers in finding ideal storage solutions. -sales techniques: implement effective strategies, including lead generation and objection handling. - objection handling: overcome customer objections and solve problems to close deals successfully. - customer-centric service: deliver exceptional service to exceed customer expectations. - sales targets: achieve and surpass sales goals to contribute to company growth. - resilience: maintain motivation and positivity when facing rejection or sales challenges. - adaptability: adjust to different customer personalities and evolving processes. requirements: - language: fluent in english (b2 or above). - education: high school diploma or equivalent. - computer skills: strong technical skills and computer literacy. - experience: proven sales or bpo customer service experience, with a demonstrated ability to close deals and meet sales targets. - negotiation: excellent skills to ensure customer satisfaction and successful sales outcomes. - problem-solving: strong abilities to address customer objections and find creative solutions. - sales tools: proficiency in various sales ...
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