[JW197] | TECHNICAL SERVICES MANAGER - LAS (BASED IN COLOMBIA)

At novus our goal as a company is to help feed the world affordable, wholesome food and achieve a higher quality of life. we aim to make a clear difference in sustainably meeting the growing global need for nutrition and health. novus' employees help bring this vision and mission to life. our employees support our customer in over 80 countries worldwide. our culture is driven by this mission to help support every person across the globe. we are always looking for dynamic people who share our mission to help feed the world. **general responsibilities** provide presales and post sales technical support to sales team and customers in colombia. manage field and customer trials and product demonstrations. manage technical customer complaints and problem solving. successfully introduce solutions and products to assigned geography and advise on new opportunities. - prioritize and schedule technical services for product and programs. contribute to build novus into a broader, multiproduct/program and customer focused company. contribute technical expertise for development of product opportunities and support the launch of new products. contribute to marketing plans with technical assistance on market surveys, trials, and positioning information. - advise, organize and support launch of new products and related communication plans (translation, press articles, symposium, etc.). follow-up of product registration, if needed in the area. - provide presales and post sales technical support to novus sales organization and customers. travel with sales team members and distributors a...