My name is nate ginsburg and i am a serial entrepreneur. i'm the founder of sellerplex, host of the ecom exits podcast, and partner in a handful of other online businesses. **about the company**: sellerplex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them. our mission is to help empower e-commerce/fba entrepreneurs to run better businesses by supporting them with supply chain, finance, and operations services. we’re a huge believer in the importance of being a culture fit for long-term success. **about the role**: this is a full-time remote position. **responsibilities**: - analyze campaign performance metrics and provide actionable insights to optimize future campaigns. **requirements**: - strong analytical skills and ability to interpret data to inform decision-making. - excellent communication and collaboration skills, with the ability to work effectively across teams and with clients. - experience working with e-commerce brands or agencies is preferred.**benefits**: - working completely remote - location independence - great opportunity to grow - you’ll be joining a high-level and fast-paced team, working with exciting businesses and projects kindly be advised that the recruitment process is being managed by premier media. for any further details or inquiries, please reach out to the premier media recruitment team, as they oversee all our hiring procedures. thanks and i look forward to hearing from you!...
Hello, customer service generalists! my name is ari siegel, and i am the founder and ceo of history by mail, a monthly subscription service for reproductions of historical letters and documents. each letter comes with a separate document explaining the context of the letter including its author, recipient, and relevance to the events of its time, as well as a transcription when necessary. history by mail makes an excellent gift for history buffs of all shapes and sizes. our team of history enthusiasts works with archivists to select fascinating documents from the world's best archives and obtain the rights to use each document. a team of graphic designers then creates replicas which are delivered to subscribers on high-quality paper along with a context document. **about the role**: we are seeking a dedicated and versatile individual to join our team as a customer service generalist at historybymail. in this role, you will play a crucial part in ensuring exceptional customer support, efficient order fulfillment, and the maintenance of accurate customer data. your commitment to providing excellent service will be the cornerstone of our customers' satisfaction. **responsibilities**: - answer customer inquiries promptly and efficiently, going the extra mile to deliver exceptional customer support and ensuring our customers' needs are met. - efficiently manage order fulfillment, which includes processing orders, tracking shipments, and proactively resolving any issues that may arise during the process. - take ownership of managing and maintaining our customer datab...
We are seeking a passionate and experienced senior ux researcher to join our superapp team. you’ll play a critical role in shaping the product experience by owning and driving the end-to-end research process. this is an exciting opportunity to influence the direction of a fast-growing, user-centric product with a complex, evolving ecosystem. own the entire ux research process for superapp, from planning and participant recruitment to execution, synthesis, and communication of insights. define and drive research strategies that inform product vision, roadmap, and design decisions. conduct a wide range of research studies, including generative, evaluative, and tracking, using both qualitative and quantitative methods. partner closely with product managers, designers, analysts, and engineers to embed user insights into product decisions. translate complex user behaviors into clear, actionable insights to improve the user experience. build and maintain a scalable research infrastructure, including documentation, knowledge bases, and research repositories. foster a user-centered culture across the superapp team and broader organization. collaborate with fellow researchers to uphold methodological rigor and share best practices. qualifications 4+ years of experience in ux research, ideally within tech, digital platforms, or complex systems. deep expertise in qualitative methods (e.g., interviews, diary studies, usability testing, jtbd) and solid experience with quantitative approaches (e.g., surveys, a/b testing, statistical analysis). proven track record of independently man...
Reasons could include the position has been filled or the company is not accepting new applicants. flexible working / hybrid - office and remote combination why bt business with over 175 years of heritage, bt is now the flagship business brand of bt group. we’ve brought together our best people and capabilities into a b2b powerhouse serving 1.2 million business customers internationally. we’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. but it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. we value diversity and inclusion and believe in making a positive impact. we connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. as a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. with millions of businesses relying on us daily, joining bt means you can be part of a diverse and multi-skilled team that makes a significant impact to society. about the role our purpose is to use the power of communication to make a better world. for each other, for our customers, for society and our communities. • to be responsible for leading, managing a team of people in order to satisfy our external and internal customers’ needs • to support my team’s daily operational work and ensur...
We are seeking a passionate and experienced senior ux researcher to join our superapp team. you'll play a critical role in shaping the product experience by owning and driving the end-to-end research process. this is an exciting opportunity to influence the direction of a fast-growing, user-centric product with a complex, evolving ecosystem. own the entire ux research process for superapp, from planning and participant recruitment to execution, synthesis, and communication of insights. define and drive research strategies that inform product vision, roadmap, and design decisions. conduct a wide range of research studies, including generative, evaluative, and tracking, using both qualitative and quantitative methods. partner closely with product managers, designers, analysts, and engineers to embed user insights into product decisions. translate complex user behaviors into clear, actionable insights to improve the user experience. build and maintain a scalable research infrastructure, including documentation, knowledge bases, and research repositories. foster a user-centered culture across the superapp team and broader organization. collaborate with fellow researchers to uphold methodological rigor and share best practices. qualifications 4+ years of experience in ux research, ideally within tech, digital platforms, or complex systems. deep expertise in qualitative methods (e.g., interviews, diary studies, usability testing, jtbd) and solid experience with quantitative approaches (e.g., surveys, a/b testing, statistical analysis). proven track record of independ...
We are seeking a passionate and experienced senior ux researcher to join our superapp team. you’ll play a critical role in shaping the product experience by owning and driving the end-to-end research process. this is an exciting opportunity to influence the direction of a fast-growing, user-centric product with a complex, evolving ecosystem. own the entire ux research process for superapp, from planning and participant recruitment to execution, synthesis, and communication of insights. define and drive research strategies that inform product vision, roadmap, and design decisions. conduct a wide range of research studies, including generative, evaluative, and tracking, using both qualitative and quantitative methods. partner closely with product managers, designers, analysts, and engineers to embed user insights into product decisions. translate complex user behaviors into clear, actionable insights to improve the user experience. build and maintain a scalable research infrastructure, including documentation, knowledge bases, and research repositories. foster a user-centered culture across the superapp team and broader organization. collaborate with fellow researchers to uphold methodological rigor and share best practices. qualifications 4+ years of experience in ux research, ideally within tech, digital platforms, or complex systems. deep expertise in qualitative methods (e.g., interviews, diary studies, usability testing, jtbd) and solid experience with quantitative approaches (e.g., surveys, a/b testing, statistical analysis). proven track r...
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