CUSTOMER SERVICE REPRESENTATIVE (REMOTE) | I-869

Do you get excited when helping customers find solutions? do you have a cheerful disposition and excellent telephone skills? would you like to have a part in improving the home life of families and being the person that “saves the day” for a customer? if so, we are looking for you! mr. appliance is a world class customer service company who happens to excel at repairing appliances. we are based in the united states, providing appliance repair service in the states of pennsylvania, new jersey, delaware, and maryland. we are looking for a remote customer service representatives to join our team. if you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. you’ll enjoy working with our office team. oh, and did we mentionno nights or weekends! we’ll also give you the ongoing training that you’ll need. you don’t even have to know how to fix appliances! your responsibilities as a customer service representative as customer service representative, you are the key component in providing excellent customer service by creating world class customer service experiences for customers with broken appliances. here are your primary responsibilities: - answer incoming calls and empathize with the customer. - schedule in-home service appointments with one of our trained appliance repair technicians. - effectively communicate with the customer to ensure they understand the appointment time and services needed. - order and track parts to ensure efficient use of company materials. - keep highly detaile...