ONE STOP CUSTOMER SERVICE REPRESENTATIVE | N-478

Columbia state community college is hiring a one stop customer services representative to provide excellent customer service to current and prospective students, parents, and other visitors in the enrollment services officers. this person will assist students with general questions concerning columbia state community college and specific questions concerning admissions, records, and financial aid. essential functions: receive students and guests in a pleasing and helpful way and ensure adequate information is distributed to the clients. assess the needs of guests and direct them appropriately maintain a positive, efficient and comfortable environment for students and guests. maintain an on-going understanding of admissions, records, and financial aid rules and regulations. organize reception area to ensure all necessary forms and other documents are updated and available at all times. perform routine clerical duties such as typing, correspondence, travel claims, purchase orders, work orders and other documents; duplicating and filing correspondence, etc. maintain statistics for reception area and generate monthly reports. answer the telephone. supplemental functions: maintain files accurately, in paper and electronically. handle multiple tasks simultaneously. perform other job-related duties as assigned. job specifications: education, training and experience required: high school diploma or equivalent computer skills in using microsoft office education, training and experience preferred: associate’s degree in business, office administration, or related field. previous ...