Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if - you can operate in a fast-paced, dynamic environment. - you are an individual contributor working toward the team goal. - you can build partnerships that move our business forward. - you revamp code that is simple, understandable, and clean. - you...
We are kaizen gaming kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.700 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there’ll be no average day for you. ready to press play on potential? let’s start with the role we’re looking for a passionate and detail-oriented chatbot product specialist to help design, build, and optimize ai-driven conversations across our customer support channels. this role is pivotal in shaping how our customers interact with our brand through automated support, blending dialog design with natural language understanding (nlu) to ensure our chatbots deliver accurate, helpful, and engaging user experiences in a dynamic, regulated industry. as a chatbot product specialist you will: design and maintain intuitive conversation flows (main paths, fallbacks, disambiguation, prompts) build and configure structured dialogues in conversational ai platforms support chatbot release management across markets and languages create and optimize training data (utterances, intents, entities) monitor nlu performance and implement improvements analyze chatbot metrics (resolution, containment, escalation, csat) and user feedback recommend and apply data-driven enhancements to f...
Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if you can operate in a fast-paced, dynamic environment. you are an individual contributor working toward the team goal. you can build partnerships that move our business forward. you revamp code that is simple, understandable, and clean. you see feedback or failure as mot...
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