Full job description we are hiring call center agents you will be answering outbound calls to customers who want to place orders, respond to inquiries. responsibilities and duties: - answering outbound calls - deliver prepared sales scripts to persuade potential customers to purchase a product - sell products and place customer orders in the computer system - identify and escalate issues to supervisors - provide product and service information to customers - research required information using available resources - route calls to appropriate resources - document all call information according to standard operating procedures - recognize, document, and alert the management team of trends in customer calls - upsell products and services - other duties as assigned qualifications and skills: - fluent english speaking - 1-3 years of experience in a call center environment - knowledge of customer service practices and principles - excellent data entry and typing skills - superior listening, verbal, and written communication skills - ability to handle the stressful situation appropriately - should have their own computer and noise-canceling headphone energy campaign **salary**: 11,200 cop/hr days of operation: 5 days a week up to 40 hours a week. **job types**: full-time, permanent education: bachelor's (preferred) experience: call center representative: 1 year (preferred) language: english and spanish (preferred) pay: $11,200 per hour...
Full job description we are hiring call center agents you will be answering outbound calls to customers who want to place orders, respond to inquiries. responsibilities and duties: - answering outbound calls - deliver prepared sales scripts to persuade potential customers to purchase a product - sell products and place customer orders in the computer system - identify and escalate issues to supervisors - provide product and service information to customers - research required information using available resources - route calls to appropriate resources - document all call information according to standard operating procedures - recognize, document, and alert the management team of trends in customer calls - upsell products and services - other duties as assigned qualifications and skills: - fluent english speaking - 1-3 years of experience in a call center environment - knowledge of customer service practices and principles - excellent data entry and typing skills - superior listening, verbal, and written communication skills - ability to handle the stressful situation appropriately - should have their own computer and noise-canceling headphone energy campaign **salary**: 11,200 cop/hr days of operation: 5 days a week up to 40 hours a week. **job types**: full-time, permanent education: bachelor's (preferred) experience: call center representative: 1 year (preferred) language: english and spanish (preferred) pay: $11,200 per hour...
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