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TECHNICAL SUPPORT ENGINEER (FIRST, SECOND & THIRD LEVEL HELP DESK)

Job description empower breakthrough flight technology at a world-leading aerospace innovator from commercial aircraft to space systems, our client is rewriting the rules of aerospace . with a silicon valley tech edge and over 50 years of engineering dominance , they’re not just building aircraft—they’re building the future of flight. this is where sustainable aviation takes off, where ai meets airspace, and where autonomy isn’t a dream—it’s in development. recognized globally for innovation and impact, they fuse deep aerospace roots with startup speed, creating a launchpad for top tech talent ready to make history from colombia. job description as a technical support engineer , you’ll provide multi-level support for a saas-based ad server platform, assist in onboarding, troubleshoot integrations and system performance, document solutions, and collaborate with engineering teams. you'll ensure smooth deployments, monitor performance, and deliver timely resolutions that elevate the customer experience and drive platform stability. job overview employment type: indefinite term type contract shift: mon–fri, 8:00 am – 5:00 pm work setup: onsite – bogotá and medellín your daily tasks providing first, second, and third-level technical support for a saas-based ad server platform assisting with onboarding and implementation for new and existing customers troubleshooting technical issues related to integrations, apis, and system performance collaborating with engineering and product teams to resolve recurring technical challenges documenting troubleshooting steps, b...


TECHNICAL SUPPORT ENGINEER (FIRST, SECOND & THIRD LEVEL HELP DESK)

Empower breakthrough flight technology at a world-leading aerospace innovator from commercial aircraft to space systems, our client is rewriting the rules of aerospace . with a silicon valley tech edge and over 50 years of engineering dominance , they’re not just building aircraft—they’re building the future of flight. this is where sustainable aviation takes off, where ai meets airspace, and where autonomy isn’t a dream—it’s in development. recognized globally for innovation and impact, they fuse deep aerospace roots with startup speed, creating a launchpad for top tech talent ready to make history from colombia. job description as a technical support engineer , you’ll provide multi-level support for a saas-based ad server platform, assist in onboarding, troubleshoot integrations and system performance, document solutions, and collaborate with engineering teams. you'll ensure smooth deployments, monitor performance, and deliver timely resolutions that elevate the customer experience and drive platform stability. job overview employment type: indefinite term type contract shift: mon–fri, 8:00 am – 5:00 pm work setup: onsite – bogotá and medellín your daily tasks providing first, second, and third-level technical support for a saas-based ad server platform assisting with onboarding and implementation for new and existing customers troubleshooting technical issues related to integrations, apis, and system performance collaborating with engineering and product teams to resolve recurring technical challenges documenting troubleshooting steps, best practices, and...


TECHNICAL SUPPORT ENGINEER (FIRST, SECOND & THIRD LEVEL HELP DESK)

Empower breakthrough flight technology at a world-leading aerospace innovator from commercial aircraft to space systems, our client is rewriting the rules of aerospace . with a silicon valley tech edge and over 50 years of engineering dominance , they’re not just building aircraft—they’re building the future of flight. this is where sustainable aviation takes off, where ai meets airspace, and where autonomy isn’t a dream—it’s in development. recognized globally for innovation and impact, they fuse deep aerospace roots with startup speed, creating a launchpad for top tech talent ready to make history from colombia. job description as a technical support engineer , you’ll provide multi-level support for a saas-based ad server platform, assist in onboarding, troubleshoot integrations and system performance, document solutions, and collaborate with engineering teams. you'll ensure smooth deployments, monitor performance, and deliver timely resolutions that elevate the customer experience and drive platform stability. job overview employment type: indefinite term type contract shift: mon–fri, 8:00 am – 5:00 pm work setup: onsite – bogotá and medellín exciting perks await! 5 days work week weekends off 20 vacation days in total prepaid medicine fully-customized emapta laptop and peripherals indefinite term type contract direct exposure to our clients career growth opportunities diverse and supportive work environment prime office locations - bogotá and medellin unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar ) th...


TECHNICAL SUPPORT ENGINEER (FIRST, SECOND & THIRD LEVEL HELP DESK) - [CYD584]

Job description empower breakthrough flight technology at a world-leading aerospace innovator from commercial aircraft to space systems, our client is rewriting the rules of aerospace. with a silicon valley tech edge and over 50 years of engineering dominance, they’re not just building aircraft—they’re building the future of flight. this is where sustainable aviation takes off, where ai meets airspace, and where autonomy isn’t a dream—it’s in development. recognized globally for innovation and impact, they fuse deep aerospace roots with startup speed, creating a launchpad for top tech talent ready to make history from colombia. job description as a technical support engineer, you’ll provide multi-level support for a saas-based ad server platform, assist in onboarding, troubleshoot integrations and system performance, document solutions, and collaborate with engineering teams. you'll ensure smooth deployments, monitor performance, and deliver timely resolutions that elevate the customer experience and drive platform stability. job overview employment type: indefinite term type contract shift: mon–fri, 8:00 am – 5:00 pm work setup: onsite – bogotá and medellín your daily tasks - providing first, second, and third-level technical support for a saas-based ad server platform - assisting with onboarding and implementation for new and existing customers - troubleshooting technical issues related to integrations, apis, and system performance - collaborating with engineering and product teams to resolve recurring technical challenges - documenting troublesho...


INFRASTRUCTURE ENGINEER

Join to apply for the infrastructure engineer role at launchpad technologies inc. join to apply for the infrastructure engineer role at launchpad technologies inc. get ai-powered advice on this job and more exclusive features. launchpad, a people-first technology company, is a leader in north america´s rapidly growing tech sector. through two solutions, launchpad supports its clients with digital transformation: paasporttm, our ipaas solution, streamlines software integration and automates workflows. nearshore staff augmentation, our managed it staffing service, connects top it talent across various geographical regions, bringing industry expertise to leading clients.
based in vancouver, canada, our operational footprint spans across north and south america, with a second headquarters in santiago, chile. in 2023, our unwavering dedication to innovation garnered recognition as a deloitte technology fast 50 program company. our clientele boasts industry leaders such as walmart, gm, time magazine, salesforce, tableau, splunk, bolt.com, freedom house, and more. at launchpad, we genuinely care about our people as individuals. if you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you. why join the talent pool? this job posting is currently part of our “talent community”. the "talent community" is a section in our careers site, specially designed to attract and call on all those professionals passionate about technology who...


REPORT WRITER

Join to apply for the report writer role at launchpad technologies inc. 2 weeks ago be among the first 25 applicants join to apply for the report writer role at launchpad technologies inc. launchpad, a people-first technology company, is a leader in north america´s rapidly growing tech sector. through two solutions, launchpad supports its clients with digital transformation: paasporttm, our ipaas solution, streamlines software integration and automates workflows. nearshore staff augmentation, our managed it staffing service, connects top it talent across various geographical regions, bringing industry expertise to leading clients.
based in vancouver, canada, our operational footprint spans across north and south america, with a second headquarters in santiago, chile. in 2023, our unwavering dedication to innovation garnered recognition as a deloitte technology fast 50 program company. our clientele boasts industry leaders such as walmart, gm, time magazine, salesforce, tableau, splunk, bolt.com, freedom house, and more. at launchpad, we genuinely care about our people as individuals. if you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you. job summary
we are seeking a skilled and detail-oriented report writer / data analyst to join our team. in this role, you will design, develop, and maintain data-driven reports and dashboards that support decision-making across various business units, including finance, hr...


SALESFORCE DEVELOPER

Join to apply for the salesforce developer role at launchpad technologies inc. 5 days ago be among the first 25 applicants join to apply for the salesforce developer role at launchpad technologies inc. get ai-powered advice on this job and more exclusive features. launchpad, a people-first technology company, is a leader in north america´s rapidly growing tech sector. through two solutions, launchpad supports its clients with digital transformation: paasporttm, our ipaas solution, streamlines software integration and automates workflows. nearshore staff augmentation, our managed it staffing service, connects top it talent across various geographical regions, bringing industry expertise to leading clients.
based in vancouver, canada, our operational footprint spans across north and south america, with a second headquarters in santiago, chile. in 2023, our unwavering dedication to innovation garnered recognition as a deloitte technology fast 50 program company. our clientele boasts industry leaders such as walmart, gm, time magazine, salesforce, tableau, splunk, bolt.com, freedom house, and more. at launchpad, we genuinely care about our people as individuals. if you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you. position overview:
we are looking for a skilled salesforce developer, well-versed in salesforce sales cloud, to help design, implement, and maintain customized salesforce solutions. a strong knowle...


DATA ARCHITECT

Join to apply for the data architect role at launchpad technologies inc. 2 days ago be among the first 25 applicants join to apply for the data architect role at launchpad technologies inc. launchpad, a people-first technology company, is a leader in north america´s rapidly growing tech sector. through two solutions, launchpad supports its clients with digital transformation: paasporttm, our ipaas solution, streamlines software integration and automates workflows. nearshore staff augmentation, our managed it staffing service, connects top it talent across various geographical regions, bringing industry expertise to leading clients.
based in vancouver, canada, our operational footprint spans across north and south america, with a second headquarters in santiago, chile. in 2023, our unwavering dedication to innovation garnered recognition as a deloitte technology fast 50 program company. our clientele boasts industry leaders such as walmart, gm, time magazine, salesforce, tableau, splunk, bolt.com, freedom house, and more. at launchpad, we genuinely care about our people as individuals. if you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you. why join the talent pool? this job posting is currently part of our “talent community”. the "talent community" is a section in our careers site, specially designed to attract and call on all those professionals passionate about technology who aspire to be part of a "people first...


SAP TECHNICAL ANALYST

The sap technical analyst will play a key role in designing, developing, and maintaining sap applications to support business processes. this role requires expertise in sap abap, sap fiori/ui5, odata, and other sap programming technologies . the analyst will collaborate with cross-functional teams to implement custom sap solutions, optimize system performance, and ensure seamless integration across sap landscapes . key responsibilities: technical development & programming: develop and enhance sap applications using abap, fiori/ui5, odata services, and cds views. design, develop, and optimize custom sap fiori applications with a user-friendly interface. implement sap enhancements, user exits, badis, and custom reports based on business needs. work on sap integration projects using sap gateway, rest apis, and middleware tools. perform performance tuning and debugging for sap programs and interfaces. system configuration & customization: configure and customize sap fiori launchpad for role-based access. develop sap workflows and automate business processes to improve efficiency. collaborate with sap basis teams to ensure optimal system performance. collaboration & stakeholder engagement: work closely with functional consultants to translate business requirements into technical solutions. collaborate with cross-functional teams to implement new sap functionalities. provide technical guidance and mentorship to junior developers. document technical specifications, coding standards, and best practices. system integration & testing: develop and test sap interfaces connecting sap s/...


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