ACCOUNT MANAGER [CW-122]

Description purpose: this position is responsible for the promotion and sales of ready-mix concrete products through the execution of company sales strategy, building and cultivating relationships with existing and potential customers, and identifying needs and selling appropriate products to meet those needs, while representing and promoting the values and mission of the organization. essential functions: 1. perform all job duties in accordance with company safety and environmental policies and procedures without exception. 2. adhere to all company policies and procedures while promoting and adhering to company values. 3. prepare customer quotes providing information on pricing in accordance with the established pricing matrix, quality of products, and services. 4. place orders with the appropriate department and monitor production and delivery of orders. 5. develop and maintain relationships with key and target accounts to ensure total customer satisfaction, business partnerships and growing levels of commercial, residential and/or utility activity. 6. consult with corporate management to plan business objectives, coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives. 7. develop and execute a plan to maintain contact with customers within assigned territories to ensure customer satisfaction and build strong personal relationships with company owners and other key personnel with products and services and to develop additional needs. 8. troubleshoot customer complaints/problems regar...