Kisters is an international environmental data and technology company that builds data-driven products and services to help organizations around the world manage the earth’s resources more effectively. these products and solutions have been designed ...
Kisters is an international environmental data and technology company that builds data-driven products and services to help organizations around the world manage the earth’s resources more effectively. these products and solutions have been designed to help others understand how to mitigate the impact of climate change by equipping them with the insights and data they need to make confident decisions.we work with national governments, local authorities, state governments, universities, research agencies, utilities, and more to provide them with the tools, technology, and insights needed to manage environmental situations effectively, safely, securely, and quickly.here in colombia, we’re looking for an ambitious self-starter to join the global kisters’ hydromet team. you will be responsible, together with other team members, for kisters hardware and software customer support activities in the latam region, reporting to the managing director of kisters latam. you will manage, nurture, and retain current kisters customers.job purposethe main objective of the technical support manager is to define, plan, coordinate, and control all activities for the provision of technical support services to clients in latin america, serving as the technical reference for the area to guarantee compliance with defined service level indicators and agreements.responsibilitiesprovide online and/or face-to-face technical support for both hardware and software.manage kisters cloud solution for environmental monitoring users in latin america.evaluate user requirements and/or pending incidents upon re...
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