Overview the primary responsibility of a sales associate is to provide an exceptional shopping experience to every customer utilizing kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. sales associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. serving the customer is always top priority regardless of the work area. responsibilities supports and values customer service in both the in store and online (ship to store) shopping experience actively engages with all customers modeling exceptional selling behaviors greets every customer with enthusiasm, maintains a positive, can do attitude at all times proactively engages with customers, reads cues and responds appropriately educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal achieves or exceeds goals associated with company initiatives and programs. assists in the process of the receipt of all merchandise in a safe, timely and efficient manner assists in maintaining an efficient and organized salesfloor and stockroom assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels champions and demonstrates a commitment to kirkland’s values: customer commitment, caring culture, winning at...
Overview the sales leader is customer obsessed with strong product knowledge and visual presentation skills. implements and follows the store business plans and ensures operational processes are executed through collaboration with the store manager and team. serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. this position requires a high level of comfort in building rapport through customer and team interactions. responsibilities leads, supports and values customer selling in both the in store and online (ship to store) shopping experience leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively g reeting, r e-engaging, e ducating, a dding on and t hanking each customer understanding your role in sales growth and how you contribute and impact store profitability has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal leads by example, supports, and holds team accountable to all company policies and procedures executes manager on duty (mod) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc. assists in freight processing, maintaining an organized s...
Overview the primary responsibility of a sales associate is to provide an exceptional shopping experience to every customer utilizing kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. sales associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. serving the customer is always top priority regardless of the work area. responsibilities supports and values customer service in both the in store and online (ship to store) shopping experience actively engages with all customers modeling exceptional selling behaviors greets every customer with enthusiasm, maintains a positive, can do attitude at all times proactively engages with customers, reads cues and responds appropriately educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal achieves or exceeds goals associated with company initiatives and programs. assists in the process of the receipt of all merchandise in a safe, timely and efficient manner assists in maintaining an efficient and organized salesfloor and stockroom assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels champions and demonstrates a commitment to kirkland’s values: customer commitment, caring culture, winning att...
Overview the primary responsibility of a stock team member is to assist with freight flow process, backroom organization, salesfloor replenishment, and price changes. this position requires a high level of organization and a sense of urgency. responsibilities assist in the process of the receipt of all merchandise in a safe, timely and efficient manner assist in maintaining an efficient and organized stockroom assist in assembling product, executing markdowns and salesfloor replenishment provides support for driving profitable sales, protecting company assets and support of the company handbook during their shifts takes personal accountability for individual performance when entering the salesfloor, treats co-workers and customers in a respectful and professional manner; supports company branding by adhering to dress code maintains high commitment and demonstrates support for company initiatives takes initiative during every shift to ensure shipment is processed in an effective and timely manner reports to work with a professional, positive, can-do attitude at all times demonstrates a commitment to kirkland’s home vision and values that support our be great selling model qualifications no experience necessary, stock experience preferred energetic, results oriented and competitive with a drive to succeed ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals ability to effectively communicate both written and verbally ability to work weekends, holidays and evenings ability to read and interpret company direc...
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