**role purpose**: the hr manager, latin america (latam) role is instrumental in enabling and empowering jumio’s ideals through proactive and progressive leadership and people management. this role will work closely with leadership across latam and the global hr team to continually improve jumio’s employee practices, culture and execution of internal processes that support business and personal growth, engagement and wellbeing. **role value**: in this role you'll be directing and developing a cross functional team in costa rica & colombia enabling the strategic management planning of the hr teams; generating an optimal culture through exceptional leadership that aligns with the organization's vision and mission; having as a priority regulations established by law, procedures and policies in order to guarantee the correct operation of the department. **example responsibilities**: - design and implement the latam employee relations program & strategy: - identify and anticipate opportunities to improve internal processes through diagnostic measures & supporting peer human resource (hr) leaders to implement large-scale programs and drive consistency in program delivery; leading the collaboration and partnership within the hr community. - lead the hr team to identify and implement training needs & development plans for the different levels of the organization. - lead, develop and foster excellence in latam employee relations. - prepare and manage the budget of the human resources for latam. - provide advice on employee relations latam processes and case resolutions. ...
Account managers ensure customers maximize the value of using jumio’s id verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. there is also a commercial emphasis on achieving revenue growth within existing accounts by finding new areas and use cases for our range of market-leading products. role value: account managers are responsible for over 75% of jumio’s revenue and 100% of our customers. balancing customer satisfaction and commercial objectives mean this is a crucial position that directly impacts our customers, revenue, and ebitda growth. example responsibilities: leading the overall long-term strategy and relationships across the assigned account portfolio. achieving financial targets and growth across a range of accounts of different size and industry. work with their manager to define account strategies and identify opportunities to drive business expansion. interact with clients to ensure customer satisfaction by taking a consultative approach. develop and execute against account plan, meet and exceed targets. articulate compelling value propositions about jumio’s services. work cross functionally with solution engineering, marketing and finance to maximize account growth. draft and present business reports. provide insight and feedback to product and marketing teams that help to continually enhance our products, features and the value we deliver to customers. experience and qualifications: positive attitude, team oriented and self-starter who can work alone and in a collaborative manner to achieve account pl...
Account managers ensure customers maximize the value of using jumio’s id verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. there is also a commercial emphasis on achieving revenue growth within existing accounts by finding new areas and use cases for our range of market-leading products. role value: account managers are responsible for over 75% of jumio’s revenue and 100% of our customers. balancing customer satisfaction and commercial objectives means this is a crucial position that directly impacts our customers, revenue, and ebitda growth. example responsibilities: leading the overall long-term strategy and relationships across the assigned account portfolio. achieving financial targets and growth across a range of accounts of different sizes and industries. work with their manager to define account strategies and identify opportunities to drive business expansion. interact with clients to ensure customer satisfaction by taking a consultative approach. develop and execute against account plans, meet and exceed targets. articulate compelling value propositions about jumio’s services. work cross-functionally with solution engineering, marketing, and finance to maximize account growth. draft and present business reports. provide insight and feedback to product and marketing teams that help to continually enhance our products, features, and the value we deliver to customers. experience and qualifications: positive attitude, team-oriented, and self-starter who can work alone and in a collaborative manner to achieve ac...
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