Hoscowhat will be your mission?as a pastry chef, you will report to the f&b; manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations.what will you do?recipe development, staff management, quality control and innovation in the creation of new pastry products.must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors.check the stock of bakery ingredients, the quality of materials and the condition of equipment.maintain a clean and tidy workplace and comply with quality and safety standards.maintain a professional, positive and friendly attitude towards team members at all times.what are we looking for?professional experience in similar roles.minimum 12. year of schooling and/or professional course adapted to the role (preferred)knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.genuine smilecustomer orientationpassion for serviceprofessional attitudeteamworkleadershipcreativity and ability to innovatetime flexibilitywhy choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide e...
Hoscowhat will be your mission?as a reservations staff, you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction.what will you do?encourage upselling and meeting set revenue targets each month.be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times.process and respond within 24 hours to all reservation requests according to standards.be up-to-date with current hotel information and data including room types, rates, facilities, f&b; departments and promotions.maximize quality levels of product, service and guest satisfaction.ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner.monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met.attend hotel events, daily briefings and training to enhance professional skills.what are we looking for?strong communication skills and persuasiveness.stress resistance and an organized working method.flexibility, accuracy and helpfulness.good level of english both verbal and writtenalways thinking one step ahead and attention to detail.relevant work experience is a plus.why choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience ? diversity of 150 different nationalities.career development opportunities full of national...
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