Hey colombia! iterum is on the lookout for awesome folks to join our new bilingual crew! be a part of our journey to success. *job description we are looking for a dedicated and detail-oriented representative to join our payments lob, specializing in both back-office tasks and customer calls. this role requires a dynamic individual who thrives in a fast-paced environment and is passionate about delivering exceptional results. **responsibilities**: back office (30%): process online payments accurately and efficiently. calls (70%): communicate with banks and creditors in the us to facilitate and confirm payment processing. *key duties: ensure timely and accurate completion of all tasks. maintain professional communication standards when liaising with external entities. troubleshoot and resolve issues related to payments and transactions. effectively manage multiple priorities to meet deadlines. *if you have these skills, you're a perfect fit: minimum of 1 year in a bpo environment (experience in both calls and back office preferred). english proficiency (b2 level in grammar and speaking). strong analytical thinking skills. math proficiency to handle calculations and payment processes. excellent multitasking ability to juggle calls and back-office tasks. effective time management to meet strict deadlines. monday to friday during working hours (8:00 am to 6:00 pm), on site. what's in it for you? - work 45 hours each week - get weekends off - yes, you get your saturdays and sundays! - earn a basic salary of 2,500,000 cop + 500k bonus due...
¡atenciÓn colombia! ¡Únete a nuestro equipo en iterum bpo y elevemos juntos el talento colombiano! ¿te apasiona la atención al cliente? estamos en búsqueda de personas dinámicas para unirse a nuestro equipo como asesores telefónicos bancarios (servicio al cliente)!!!! **requisitos**: ¡necesitas mínimo 6 meses de experiência bancaria o en el aérea financiera y 6 meses de experiência en call center! disponibilidad para trabajar en turno rotativos de domingo a domingo 24/7 disponibilidad para trabajar en nuestro site ubicado en av calle 26/portal el dorado ¿qué te ofrecemos? 45 horas semanales dos (2) días de descanso salario básico de $1.500.000 + bonificaciones por desempeño bonos de referidos para campañas bilingües de hasta $1.200.000 entrenamiento pagado de forma presencial contrato indefinido ¡serás parte de la primera wave! aquí, las oportunidades de crecimiento son auténticas y alcanzables. también ofrecemos un excelente plan de beneficios: apoyo educativo. equilibrio entre vida y trabajo. salud y bienestar. descuentos exclusivos. actividades recreativas. desarrollo profesional y oportunidades de crecimiento. fecha de ingreso: 14 de febrero tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: - ¿puedes comprometerte a tener disponibilidad total de horario para trabajar en horarios rotativos diurnos y nocturnos? - ¿tienes disponibilidad para trabajar 100% presencial en avenida 26 cerca al portal el dorado? - ¿tienes al menos 6 meses de experiência en el sector bancario o financiero?...
Attention colombia! join our team at iterum bpo and let's elevate colombian talent together! are you passionate about customer service? we are looking for dynamic individuals to join our team as banking telephone advisors! **requirements**: advanced english level (b2). at least 6 months of experience in banking or financial areas. 12 months of call center experience required. availability to work rotating shifts 24/7 from sunday to sunday (shift assign between those open hours) must be available to work on-site at our location on av calle 26 / portal el dorado. what do we offer? 45 hours per week. two (2) days off. basic salary of $2,800,000 + performance bonuses. referral bonuses for bilingual campaigns of up to $1,200,000. paid on-site training. indefinite-term contract. be part of the first wave! growth opportunities here are genuine and achievable. we also offer an excellent benefits plan: educational support. work-life balance. health and wellness. exclusive discounts. recreational activities. professional development and growth opportunities. start date: february 14th tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: - can you commit to having full availability to work rotating day and night shifts? - do you have availability to work 100% on-site at avenida 26 near portal el dorado? - do you have at least 6 months of experience in the banking or financial sector?...
Attention colombia! join our team at iterum bpo and let's elevate colombian talent together! are you passionate about customer service? we are looking for dynamic individuals to join our team as customer service representatives! **requirements**: advanced english level (b2). at least 6 months of experience in banking or financial areas. 12 months of call center experience required. availability to work rotating shifts 24/7 from sunday to sunday (shift assign between those open hours) must be available to work on-site at our location on av calle 26 / portal el dorado. what do we offer? 45 hours per week. two (2) days off. basic salary of $2,800,000 + performance bonuses. referral bonuses for bilingual campaigns of up to $1,200,000. paid on-site training. indefinite-term contract. be part of the first wave! growth opportunities here are genuine and achievable. we also offer an excellent benefits plan: educational support. work-life balance. health and wellness. exclusive discounts. recreational activities. professional development and growth opportunities. start date: february 14th tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: - can you commit to having full availability to work rotating day and night shifts? - do you have availability to work 100% on-site at avenida 26 near portal el dorado? - do you have at least 6 months of experience in the banking or financial sector?...
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