WORKFORCE SCHEDULER

Contrato a término indefinido Tiempo completo

We are seeking an experienced workforce scheduler to help our workforce management team in a dynamic, multi-channel contact center environment. 🚀 the ideal candidate will have a proven track record in real-time management, forecasting, and scheduling, coupled with strong communication abilities. you will play a key role in meeting service level agreements, collaborating across departments, and using wfm tools to achieve operational excellence.🖥️ key responsibilities: oversee forecasting, scheduling, and real-time management for multiple campaigns. develop and execute wfm processes aligned with business needs. collaborate with operations and it to optimize staffing needs and minimize costs. analyze performance trends and recommend improvements. required qualifications: desirable bachelor’s degree in business or a related field. 1 or 2+ years of workforce scheduler experience in a contact center environment. expertise in wfm tools (ewfm-aspect, nice iex, verint, genesis). advanced proficiency in excel and microsoft office. strong analytical and communication skills. experience supporting both brick-and-mortar and remote contact center setups. what you'll get: amazing wework environment we do care about our employees satisfaction and well being join a very dinamic global workforce team of experts competitive salary 4.200.000 cop ready to take the lead in workforce optimization? apply now!...

ONBOARDING SPECIALIST | B-810

Join to apply for the onboarding specialist role at pharmbills 3 days ago be among the first 25 applicants join to apply for the onboarding specialist role at pharmbills direct message the job poster from pharmbills head of talent acquisition @ pharmbills | recruiting expert onboarding specialist at pharmbills, we know that a great experience starts on day one. as a trusted partner to top u.s. healthcare organizations, we help professionals transition smoothly into their new roles—because strong starts build strong teams. with 1,200+ team members across the colombia, u.s., ukraine, portugal, poland, the czech republic, and georgia, we’re a fast-growing, people-first company where collaboration and precision drive success. here, your attention to detail and care for people will ensure healthcare professionals can focus on what matters most—making a difference. what’s this opportunity about? as an onboarding specialist, you’ll be the bridge between offer and success. you’ll guide doctors and healthcare professionals through the onboarding process, ensuring documentation is complete, transitions are smooth, and every new hire feels supported from the start. because when onboarding is seamless, excellence follows. what’s in it for you? a meaningful role that impacts real careers and healthcare delivery. a stable, long-term opportunity with a global leader in healthcare support. a collaborative team that values precision, professionalism, and growth. opportunities to engage cross-functionally with the us hrs, recruitment, and operations teams. what you’ll be doi...