**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. as a **service desk analyst level i,** you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. **some of your responsibilities are but are not limited to**: - monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. - communicate and inform to customer when an issue is identified during the monitoring and the bot should be stopped to fix it. - respond to customer service desk tickets to solve requirements made. - update configuration bots to fix issues (first level), test them and set them up to production again. - manage and solve service desk tickets within the service level agreement. - communicate internally with team groups and provide key information on time. - escalate to the next level of support with development or providers. **minimum requirements**: - **studies**:a technical, technological, associate or bac...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. as a **service desk analyst level i,** you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. **some of your responsibilities are but are not limited to**: - monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. - communicate and inform to customer when an issue is identified during the monitoring and the bot should be stopped to fix it. - respond to customer service desk tickets to solve requirements made. - update configuration bots to fix issues (first level), test them and set them up to production again. - manage and solve service desk tickets within the service level agreement. - communicate internally with team groups and provide key information on time. - escalate to the next level of support with development or providers. **minimum requirements**: - **studies**:a technical, technological, associate or bac...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. as a **service desk analyst level i,** you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. **some of your responsibilities are but are not limited to**: - monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. - communicate and inform to customer when an issue is identified during the monitoring and the bot should be stopped to fix it. - respond to customer service desk tickets to solve requirements made. - update configuration bots to fix issues (first level), test them and set them up to production again. - manage and solve service desk tickets within the service level agreement. - communicate internally with team groups and provide key information on time. - escalate to the next level of support with development or providers. **minimum requirements**: - **studies**:a technical, technological, associate or bac...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. in our **modern offices** we provide **different amenities** such as casual attire and free beverages. our **benefits **include health club membership, exercise plan, nutritional plan, or home medical services. as a **back office specialist**, you will aim to support the administrative tasks related to our client's operational and accounting processes. **some of your responsibilities are but are not limited to**: - create bookings depending on whether the cargo will go in a regular container, reefer, or flat rack. - open files and ensure accurate and timely data entry into the operational system. - confirm that scanned paperwork, pictures, and special documentation are attached to each order, invoice, dock receipt, booking, and bill of lading. - pre-audit each document against shipping instructions and rate before submitting it to our auditing department. - ensure all shipping instructions are provided by customers or the traffic department. - maintains knowledge of changing tariffs, tariff rates, contracts, and special rates. **what would help you succeed**: - believe and love what you do. - eager to learn. - detail oriented. - proactive. - enthusiastic. - excel and outlook skills (intermediate) are a must. **minimum requirements**: - **studies**: high school degree is **requi...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. in our **modern offices** we provide **different amenities** such as casual attire and free beverages. our **benefits **include health club membership, exercise plan, nutritional plan, or home medical services. as a **back office specialist**, you will aim to support the administrative tasks related to our client's operational and accounting processes. **some of your responsibilities are but are not limited to**: - create bookings depending on whether the cargo will go in a regular container, reefer, or flat rack. - open files and ensure accurate and timely data entry into the operational system. - confirm that scanned paperwork, pictures, and special documentation are attached to each order, invoice, dock receipt, booking, and bill of lading. - pre-audit each document against shipping instructions and rate before submitting it to our auditing department. - ensure all shipping instructions are provided by customers or the traffic department. - maintains knowledge of changing tariffs, tariff rates, contracts, and special rates. **what would help you succeed**: - believe and love what you do. - eager to learn. - detail oriented. - proactive. - enthusiastic. - excel and outlook skills (intermediate) are a must. **minimum requirements**: - **studies**: high school degree is **requi...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and** **training** services. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as an **account executive, **you will be expected to work closely with the company's owner to uphold high standards of client service excellence, ensuring that client needs are met and exceeded at every touchpoint.. **some of your responsibilities are but are not limited to**: - manage client accounts, ensuring high levels of customer satisfaction. - coordinate with the operations team to ensure timely delivery of freight. - collaborate with the marketing team on initiatives such as linkedin posts. - handle administrative tasks related to client accounts. **minimum requirements**: - **studies**:high school degree is **required**. desirable (but not required) studies in international business, business administration, foreign languages, foreign trade, marketing or logistics related. other studies are also considered. - **experience**: at least **1+ year** of experience working in the logistics industry. having experience as an account executive is a plus. - **language**: advanced english skills. c1 or higher is required. **minimum requirements**...
**hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and** **training** services. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as an **account executive, **you will be expected to work closely with the company's owner to uphold high standards of client service excellence, ensuring that client needs are met and exceeded at every touchpoint.. **some of your responsibilities are but are not limited to**: - manage client accounts, ensuring high levels of customer satisfaction. - coordinate with the operations team to ensure timely delivery of freight. - collaborate with the marketing team on initiatives such as linkedin posts. - handle administrative tasks related to client accounts. **minimum requirements**: - **studies**:high school degree is **required**. desirable (but not required) studies in international business, business administration, foreign languages, foreign trade, marketing or logistics related. other studies are also considered. - **experience**: at least **1+ year** of experience working in the logistics industry. having experience as an account executive is a plus. - **language**: advanced english skills. c1 or higher is required. **minimum requirements**...
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