Company description hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. learn more https://hos247.com/ job description this is a full-time remote (work-from-home) customer support agent position. in this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to english-speaking, spanish-speaking, and russian-speaking drivers and fleet managers located in the usa and canada. you will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. we’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly. qualifications •you must be fluent, clear and concise communicator (oral and written) in english, russian and spanish. you have at least 1 year of experience in customer support (or sales) role servicing english-speaking customers. •you are tech-savvy and familiar with basic smartphone/tablet configurations. •you will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our helpdesk/crm). •familiarity with helpdesk/crm software such as zendesk is a plus, ...
Full-time company description hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. learn more https://hos247.com/ job description this is a full-time remote (work-from-home) customer support agent position. in this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to english-speaking, spanish-speaking, and russian-speaking drivers and fleet managers located in the usa and canada. you will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. we’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly. qualifications •you must be fluent, clear and concise communicator (oral and written) in english, russian and spanish. you have at least 1 year of experience in customer support (or sales) role servicing english-speaking customers. •you are tech-savvy and familiar with basic smartphone/tablet configurations. •you will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our helpdesk/crm). •familiarity with helpdesk/crm software such as zendesk i...
**company description** hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. this is a full-time remote (work-from-home) customer support agent position. in this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to english-speaking, spanish-speaking, and russian-speaking drivers and fleet managers located in the usa and canada. you will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. we’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly. **qualifications** - you must be fluent, clear and concise communicator (oral and written) in english, russian and spanish. you have at least 1 year of experience in customer support (or sales) role servicing english-speaking customers. - you are tech-savvy and familiar with basic smartphone/tablet configurations. - you will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our helpdesk/crm). - familiarity with helpdesk/crm software such as zendesk is a plus, but not required. - familiar...
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