Job description - cook a night (hot0bogq) job number: hot0bogq work location hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 job summary a cook a night coordinates and expedites mealtime service on the production line. trains new hires for line/station/pantry cook positions and fills in at any station as needed. what will i be doing? as a cook a night, you will be responsible for preparing and presenting high-quality dishes to ensure an excellent guest and member experience. your duties include: coordinating and expediting kitchen staff to ensure timely service and consistent food quality and presentation. preparing all food items according to recipes and handling procedures, maintaining high standards of quality and presentation. applying knowledge of cooking methods such as broil, sauté, grill, making soups and sauces, and general food prep; proper knife handling; maintaining temperature, sanitation, and light dessert plating. managing production charts and overseeing requisition procedures. training new line/station/pantry cooks to meet departmental standards. approving breaks, coordinating shift breakdowns, and cleaning. ensuring all work areas are clean and free from cross-contamination. reporting maintenance, hygiene, and hazard issues. complying with hotel security, fire regulations, and all health, safety, and food safety legislation. striving to meet departmental targets as part of the team. being environmentally conscious. what are we looking for? hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, ...
Job description - billing coordinator (hot0boco) job number: hot0boco work locations hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 a billing coordinator will assist in auditing and closing groups and events within the hotel, identifying discrepancies between contracts, addendums, banquet checks, and resolving them with the relevant departments. the coordinator ensures that each group's billing is completed and delivered to the financial department. what will i be doing? as a billing coordinator, you will support the successful closing of groups and events, helping to meet room nights and occupancy targets outlined in the annual budget. your responsibilities include: adhering to events and group yield policies to maximize revenue collaborating with sales and events teams to optimize corporate and group rates implementing reservation procedures to maximize conversion rates developing team members and fostering a culture of high-quality service, relationship building, and accurate billing building strong relationships with clients and team members to understand and meet their needs participating in operational meetings to stay informed of group details for billing purposes what are we looking for? to succeed as a billing coordinator at hilton, you should embody the following qualities: experience with administrative tasks in the hotel or leisure sector excellent organizational and planning skills accountability and resilience flexibility to adapt to various work situations preferred qualifications include: knowledge of hotel property management syste...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accordance...
Hotel ambassador role a hotel ambassador plays a pivotal role in creating memorable experiences for guests and vips during their stay at the hotel. this ambassadorial position involves serving as the primary point of contact, providing essential information about the hotel and local surroundings. to excel in this role, one must possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service. - serve as a key point of contact for guests, responding efficiently to their inquiries. - offer expert advice and booking services for various guest requests, including city tours, theater tickets, restaurants, and more. - process and deliver messages for guests in a timely and professional manner. - ensure the safe storage and delivery of guest luggage. - stay up-to-date with hotel services, daily vip requests, and special events to provide seamless support. - maintain orderliness and safety in lobby and front door areas. - collaborate with management to address emergencies and provide support when needed. - exhibit professionalism, emphasizing hospitality and exceptional guest service. - maintain a clean and organized workspace, adhering to health and safety guidelines. requirements and qualifications to succeed in this role, candidates should possess: - positive attitude and strong communication skills. - a commitment to delivering high-quality customer service. - excellent grooming standards. - the ability to adapt to diverse work situations and respond effectively. - able to work independently and as part of a team. - ...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments demonstrate a high level of customer service at all times attend appropriate training courses, when required, and assist with the night team's training and development efforts demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties maximize room occupancy and use up-selling techniques to promote hotel services and facilities use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy comply with hotel security, fire regulations and all health and safety legislation act in accordance with policies and procedures wh...
Job description - billing coordinator (hot0boco)job number:hot0bocowork locationshilton bogota corferias, avenida el dorado, calle 26 corferias 1629a billing coordinator will assist in auditing and closing groups and events within the hotel, identifying discrepancies between contracts, addendums, banquet checks, and resolving them with the relevant departments. the coordinator ensures that each group's billing is completed and delivered to the financial department.what will i be doing?as a billing coordinator, you will support the successful closing of groups and events, helping to meet room nights and occupancy targets outlined in the annual budget. your responsibilities include:adhering to events and group yield policies to maximize revenuecollaborating with sales and events teams to optimize corporate and group ratesimplementing reservation procedures to maximize conversion ratesdeveloping team members and fostering a culture of high-quality service, relationship building, and accurate billingbuilding strong relationships with clients and team members to understand and meet their needsparticipating in operational meetings to stay informed of group details for billing purposeswhat are we looking for?to succeed as a billing coordinator at hilton, you should embody the following qualities:experience with administrative tasks in the hotel or leisure sectorexcellent organizational and planning skillsaccountability and resilienceflexibility to adapt to various work situationspreferred qualifications include:knowledge of hotel property management systems (opera, delphi, micro...
Job description - electromechanical technician (hot0bn3y)job number: hot0bn3ywork location: hilton bogota corferias, avenida el dorado, calle 26 corfer, corferias 1629an electromechanical technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience.what will i be doing?as an electromechanical technician, you will be responsible for:developing, testing, and troubleshooting machinery and equipment by applying knowledge of mechanical and electrical engineering technology.devising, fabricating, and assembling new or modified mechanical components or assemblies for products.setting up and conducting tests of complete units and components.recording test procedures and results, including numerical and graphical data, and providing recommendations.designing, building, installing, and servicing mechanical machinery, components, and tools.ensuring quality inspections are carried out in line with company standards.building and maintaining good relationships with internal and external customers.performing special projects and other responsibilities as assigned.what are we looking for?a hilton electromechanical technician should:be committed to delivering a high level of customer service.have previous experience in a similar role.it would be advantageous if you demonstrate the following capabilities:flexibility to respond to a range of work situations.ability to work independently.what will it be like to work for hilton?hilton is a leading global hospitality company, offering a range of ...
Job descriptionjob number:agente de teléfonos (job number:hot0bpxh )work locationswork locations: hilton bogota carrera 7 no. 72-41 bogota 0a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.what will i be doing?as a switchboard telephonist, you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:achieve positive outcomes from guest queries in a timely and efficient manneraccept and deliver all messages correctly and promptly for both guests and managementensure all wake up calls take place at the correct timedemonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriatehandle emergency calls immediately and relay comprehensive and accurate information, as requireddemonstrate a high level of customer service at all timescomply with hotel security, fire regulations and all health and safe...
Job description - storeroom coordinator (hot0bph5) job number: hot0bph5 work location: hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 responsibilities: supervise general and food and beverage storerooms and receiving areas. ensure all deliveries meet hotel specifications, including adherence to receiving sheets, purchase orders, pricing, and weights. oversee daily storeroom operations, proper storage, and stock rotation to ensure freshness of food items. maintain cleanliness and orderliness of the storeroom. ensure proper requisition and approval processes for products leaving the storeroom. participate in monthly and year-end inventories. train, supervise, schedule, and evaluate staff. what are we looking for? since 1919, hilton has been a leader in the hospitality industry, known for innovation, quality, and success. we value: hospitality - passion for delivering exceptional guest experiences. integrity - doing the right thing always. leadership - leading in our industry and communities. teamwork - collaborating effectively. ownership - taking responsibility for actions and decisions. now - operating with urgency and discipline. we also seek the following key attributes: quality productivity dependability customer focus adaptability what is it like to work for hilton? hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay and mid-priced hotels. we are committed to providing exceptional guest experiences worldwide, driven by our vision "to fill the earth with the light and warmth of hospitality....
Job description - group sales manager (hot0bpcn) job number: hot0bpcn work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a group sales manager analyses local and international market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. what will i be doing? as group sales manager, you will analyze local market trends and competitor activity to recommend strategies that maintain the hotel's leadership in the marketplace by developing future and repeat business. your responsibilities include: analyzing local market trends and competitor activity to identify business leads developing customer accounts and traveling within the local area to drive business into the hotel/cluster and increase market share across revenue streams negotiating room rates and packages with corporate clients developing and implementing creative local marketing channels, including social media preparing contracts in accordance with current business and pricing conditions working within current business strategies and recognizing potential opportunities collaborating with other hotel departments to enhance guest experience and build strong sales programs attending sales events as required producing accurate and timely reports for the sales director and senior management, including appointments, calls, and business leads responding promptly and professionally to customer queries what are we looking for? a successful group sales manager at hilton should embody the follow...
Job description - cook pastry (hot0bowo) job number: hot0bowo work location hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a cook pastry is responsible for preparing and presenting high-quality dishes to deliver an excellent guest and member experience while contributing to departmental targets. what will i be doing? as a cook pastry, you will prepare and present high-quality dishes, ensure all mis-en-place is ready, and contribute to achieving departmental goals. specific responsibilities include: prepare and present high-quality dishes within company guidelines. maintain cleanliness and prevent cross-contamination in work areas. prepare all mis-en-place for relevant menus. assist other departments and maintain good working relationships. report maintenance, hygiene, and hazard issues. comply with hotel security, fire regulations, health, safety, and food safety legislation. work towards departmental targets as part of the team. be environmentally conscious. what are we looking for? the ideal cook pastry at hilton will work on behalf of our guests and collaborate with team members. the qualities and skills include: ability to work under pressure. ability to work independently and in teams. additional advantageous skills include: basic food hygiene knowledge. what will it be like to work for hilton? hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. for nearly a century, hilton has provided exceptional service, amenities, and value to travelers worldwide. our vision is to "fill...
Job description job number: work locations hilton santa marta colombia calle 90 santa marta description - internal a coordinador(a) de sgsst is responsible for implementing safety and risk management processes for assigned hotels to deliver a safe guest and member experience. what will i be doing? the coordinador(a) de sgsst will be responsible for implementing safety and risk management processes, conducting full investigations, and auditing the hotel to ensure health and safety compliance. specific responsibilities include: assist the health and safety manager with managing health and safety (sgsst) and food sanitation compliance. implement safety risk management practices aligned with company policies. audit the hotel for health and safety compliance. train managers, supervisors, and staff on health and safety issues, coordinating with the health and safety manager as needed. liaise with outside contractors and sales staff regarding health and safety and food safety. assist the facilities department in monitoring contractors and enforcing health and safety standards. conduct food poisoning investigations, communicate with manufacturers, and analyze hazard analysis data. perform full accident investigations, including evidence collection, staff interviews, and witness statements. coordinate with the facilities department to test fire and sprinkler systems and ensure fire detection/prevention measures are in place. conduct weekly fire safety tours, noting deficiencies and reporting them. monitor and document results from safety and food sanitation audits. provide fire safe...
Job description - billing coordinator (hot0boco) job number: hot0boco work locations hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 a billing coordinator will assist in auditing and closing groups and events within the hotel, identifying discrepancies between contracts, addendums, banquet checks, and resolving them with the relevant departments. the coordinator ensures that each group's billing is completed and delivered to the financial department. what will i be doing? as a billing coordinator, you will support the successful closing of groups and events, helping to meet room nights and occupancy targets outlined in the annual budget. your responsibilities include: adhering to events and group yield policies to maximize revenue collaborating with sales and events teams to optimize corporate and group rates implementing reservation procedures to maximize conversion rates developing team members and fostering a culture of high-quality service, relationship building, and accurate billing building strong relationships with clients and team members to understand and meet their needs participating in operational meetings to stay informed of group details for billing purposes what are we looking for? to succeed as a billing coordinator at hilton, you should embody the following qualities: experience with administrative tasks in the hotel or leisure sector excellent organizational and planning skills accountability and resilience flexibility to adapt to various work situations preferred qualifications include: knowledge of hotel property management systems (o...
A housekeeping attendant supports all housekeeping and laundry operations by managing guest requests and delegating tasks to team members to ensure efficient service and an exceptional guest experience. what will i be doing? as a housekeeping attendant, you will assist the housekeeping and laundry teams with daily activities, delegating tasks to maintain high standards within the hotel. your responsibilities include: maintaining high standards in housekeeping and laundry according to hotel brand standards. monitoring team performance, providing training, and promoting teamwork. delivering excellent guest service. managing room availability and coordinating with floor housekeeping supervisors. controlling department operations, including key management, incident logging, and linen and uniform handling. checking guest information in crm to meet preferences and requests timely. arranging flowers and special linen embroidery for occasions. managing lost and found items and donations monthly. checking and coordinating linen and uniform cleaning and repairs. overseeing document and personnel traffic within the department and managing linen releases. handling guest clothing releases daily for laundry services. closing laundry expenses monthly and managing supplies. replacing the laundry attendant during absences. what are we looking for? to succeed in this role, you should demonstrate: strong planning and organizational skills. effective communication skills, both oral and written. previous laundry experience. good interpersonal skills. intermediate computer proficiency, i...
Job description job number: general manager (hilton bogota corferias) (hot0bndz) work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. you will also manage profitability and guest satisfaction measures. specifically, your responsibilities include: managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded leading all key property issues including capital projects, customer service, and refurbishment making decisions in the best interest of the hotels and hilton delivering achievable hotel budgets and setting strategic goals providing effective leadership to hotel team members leading business planning efforts ensuring compliance with and exceeding hilton brand service standards controlling costs and sourcing revenue opportunities managing and developing the hotel executive team for career progression and succession planning holding regular briefings and communication meetings with the hod team responding to audits to ensure continuous improvement what are we looking for? a hilton general manager works on behalf of our guests and collaborates with team members. to succeed in this role, you should demonstrat...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accordance with polic...
Job description job number:agente de teléfonos (job number:hot0bpxh ) work locationswork locations: hilton bogota carrera 7 no. 72-41 bogota 0 a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. what will i be doing? as a switchboard telephonist, you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a switchboard telephonist contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manneraccept and deliver all messages correctly and promptly for both guests and managementensure all wake up calls take place at the correct timedemonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriatehandle emergency calls immediately and relay comprehensive and accurate information, as requireddemonstrate a high level of customer service at all timescomply with hotel security, fire regulations and all he...
Job description - senior manager, architecture (dev01018)job descriptionjob number:senior manager, architecture (job number:dev01018 )work locationswork locations: hilton - colombia branch cra. 7 #72-41 bogota***the location for this position isbogota, colombia***this is your chance to be part of the hilton cala architecture, design & construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! as a senior manager of architecture on the cala ad&c; team reporting to the director of architecture, you will execute the architecture process across hilton's brand portfolio in the caribbean and latin america.how we will support youhilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:go hilton travel program: 110 nights of discounted travel with room rates as low as $40 usd/nightpaid parental leave for eligible team members, including partners and adoptive parentspremium: one additional salary month paid semi-annually, 50% in june and 50% in decemberpaid time off (pto), including time to celebrate your birthday, wedding, and graduationat hilton, we believe every team member is a leader. we are committed to offering leadership development opportunities and programs through every step of a team member's career journey and at every level, both in our hotels and across corporate. **available benefits may vary depending upon ...
Job description - banquet waiter/ess (server) (hot0blvd) job number: hot0blvd work location hilton bogota, carrera 7 no. 72-41, bogota a banquet waiter/ess (server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. what will i be doing? as a banquet waiter/ess (server), you will be responsible for: - managing guest queries in a friendly, timely, and efficient manner - serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents - ensuring knowledge of menu and all products - ensuring mise en place is well stocked at all floor stations - following correct reporting procedures if faced with issues - delivering food and beverage orders of a consistently high standard and in a timely manner - practicing hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene - complying with hotel security, fire regulations, and all health and safety legislation what are we looking for? to succeed in this role, you should: - be committed to delivering high levels of customer service - be flexible to respond to various work situations - be able to work independently or as part of a team preferred qualifications include: - experience in food and beverage department and/or industrial settings - knowledge of food hygiene regulations - basic english language skills what will it be like to work for hilton? hilton is a leading global...
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