Ingeniero, análisis de sistemas o similar. job location: bogotá, d.c., colombia workplace type: remote business unit: ali req id: 1483 responsibilities • gestión, administración y configuración de la solución. • relación con el cliente (contacto con el cliente). • impartir capacitaciones y talleres a clientes. • ofrecer soluciones a problemas rutinarios de los clientes. • orientación y soporte al usuario. • compartir información relevante con el líder y los colegas. education / qualifications educación: • título en ingeniería, análisis de sistemas o similar. experiencia: • mínimo de 3 años de experiencia trabajando en un sector relevante o con tecnología similar en un puesto de soporte técnico/consultoría. conocimientos técnicos • experiencia en proyectos de capital o implementación de soluciones. • experiencia en gestión de materiales. • se valorará la experiencia con materiales inteligentes. • se valorará el conocimiento de sentencias sql y lenguajes de programación como pl/sql. • se valorará el conocimiento de oracle apex. • se valorará la experiencia con integraciones mediante api. idiomas • inglés - intermedio about hexagon hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. we are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. why work for hexagon? at hexagon, if you can see it, you can do it. hexagon’s asset lifecyle intelligence division puts their trust in you so that you can bring yo...
Ingeniero, análisis de sistemas o similar.job location (short): bogotá, d.c., colombiaworkplace type: remotebusiness unit: alireq id: 1483responsibilities• gestión, administración y configuración de la solución.• relación con el cliente (contacto con el cliente).• impartir capacitaciones y talleres a clientes.• ofrecer soluciones a problemas rutinarios de los clientes.• orientación y soporte al usuario.• compartir información relevante con el líder y los colegas.education / qualificationseducación• título en ingeniería, análisis de sistemas o similar.experiencia• mínimo de 3 años de experiencia trabajando en un sector relevante o con tecnología similar en un puesto de soporte técnico/consultoría.conocimientos técnicos• experiencia en proyectos de capital o implementación de soluciones.• experiencia en gestión de materiales.• se valorará la experiencia con materiales inteligentes.• se valorará el conocimiento de sentencias sql y lenguajes de programación como pl/sql.• se valorará el conocimiento de oracle apex.• se valorará la experiencia con integraciones mediante api.idiomas:• inglés - intermedioabout hexagonhexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. we are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.why work for hexagon?at hexagon, if you can see it, you can do it. hexagon’s asset lifecyle intelligence division puts their trust in you so that you can bring your ideas to life. we have...
Workplace type: remotebusiness unit: aliresponsibilitiesin this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions.works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.tests and troubleshoots functionality of installed systems.identifies and documents technical issues to be escalated to product and system integration teams for resolution.provides feedback based on client experiences to product and professional services teams for product and process improvements.may work directly with clients on-site or provide project support remotely.identifies additional product/services opportunities in customer organization.writing of manuals and procedures.applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations.contributes to preparation of testing scripts and materials; supports and performs unit, system and integrated testing tasks.works with training team to develop application-specific training curriculums and materials and conducts training classes for client.education / qualificationsabout hexagonhexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. we...
Workplace type: remote business unit: ali responsibilities in this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. - works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users. - tests and troubleshoots functionality of installed systems. - identifies and documents technical issues to be escalated to product and system integration teams for resolution. - provides feedback based on client experiences to product and professional services teams for product and process improvements. - may work directly with clients on-site or provide project support remotely. - identifies additional product/services opportunities in customer organization. - writing of manuals and procedures. - applies analytical and technical thinking within areas of assigned responsibility to resolve routine client issues and challenges by identifying possible alternatives and providing recommendations. - contributes to preparation of testing scripts and materials; supports and performs unit, system and integrated testing tasks. - works with training team to develop application-specific training curriculums and materials and conducts training classes for client. education / qualifications about hexagon hexagon is a global leader in digital reality solutions, combining senso...
Hexagon's asset lifecycle intelligence division is seeking a highly skilled senior proposals management administrator to join our team in supporting account executives in south america. responsibilities - manage document creation using established microsoft word templates, coordinating with technical resources to obtain updated technical content. - review and edit content of statements of work, technical proposals, budgetary estimates, and rfx responses. - analyze and review potential risks that may impact the assumptions for the execution of services. - maintain timelines, deadlines, and responsibility matrices, communicate with other teams, and finalize proposal-related documents. - prioritize and disperse requests to appropriate resources for input. - update salesforce as the process moves from one resource to another and one stage to the next....
Senior proposals management administrator hexagon's asset lifecycle intelligence division (hexagon) is seeking a senior proposals management administrator to support our account executives in south america. we are looking for a document professional who enjoys working with documents and is exceptional at managing changing priorities. the senior proposals management administrator will focus on document creation using established microsoft word templates as a starting point and coordinate with the technical resources needed to obtain the updated technical content. your understanding of fixed price and time and materials consulting services offers will support your review of the key components in statements of work and technical proposals. you will manage timelines/deadlines, communicate questions, communicate with other departments, and finalize the proposal. you will work closely with our technical teams - sales, services, legal, and finance departments to finalize these proposals. as a senior proposals management administrator, you will be managing requests that come in to the request system by prioritizing and dispersing requests to appropriate technical resources and updating salesforce. main responsibilities: 1. manage document builds from templates and coordinate with others to manage the development of content. 2. review and edit content of statement of work, technical proposals, budgetary estimates, and rfx responses (acting as an editor and a writer). 3. critically analyze and review potential risks that may impact the assumptions for the execution of the s...
**información sobre la empresa**: hatch es una empresa con más de seis décadas de experiencia comercial y técnica en los sectores de minería, energía e infraestructura. entendemos que los desafíos están cambiando rápidamente en todas las industrias. respondemos rápidamente con soluciones que son más inteligentes, más eficientes e innovadoras. nos basamos en nuestro personal de 9,000 con experiencia en más de 150 países para desafiar el status quo y crear un cambio positivo para nuestros clientes, nuestros empleados y las comunidades a las que servimos. **desarrollo profesional**: el equipo de it es un equipo centrado en el cliente que trabaja en asociación con empleados, gerentes y otras funciones de recursos humanos para brindar soluciones estratégicas, simples y eficientes que impulsen la excelencia operativa y los resultados comerciales. **responsabilidades del trabajo:** ayudar a proporcionar servicios de escritorio a usuarios finales en oficinas locales y oficinas remotas diariamente, incluidos pc, teléfonos, teléfonos móviles, equipos de red y otros servicios de ti. priorizar y gestionar las solicitudes de soporte de servicios de acuerdo con los objetivos de niveles de servicio esperados. **conocimientos y habilidades requeridas:* 1. tecnólogo o profesional en ingeniería de sistemas o carreras afines. 2. mínimo 3 años de experiencia en cargos similares. 3. competente en windows 7 y 10 y la suite microsoft office 2016 y 2019. 4. habilidad para comunicarse efectivamente en inglés, tanto escrito como verbalmente 5. conocimiento en active directory, exchange, office ...
Enterprise asset management specialist a2a, life company siamo una life company : mettiamo la vita al centro di tutto quello che facciamo, per noi e per le future generazioni. la nostra tecnologia e le nostre infrastrutture sono al servizio delle persone e della salvaguardia della natura , per questo lavoriamo ogni giorno per rigenerare il potenziale di ogni risorsa. promuoviamo l'energia da fonti rinnovabili e acceleriamo la decarbonizzazione , favorendo l' elettrificazione dei consumi . costruiamo un ciclo dell’acqua virtuoso per riutilizzarla senza sprechi. trasformiamo i rifiuti in risorse così ogni scarto può diventare nuova materia , energia e calore . la nostra visione guarda lontano . il futuro lo costruiamo oggi , agendo, consapevolmente . chi cerchiamo per la nostra sede di milano (san babila) siamo alla ricerca di una risorsa da inserire all’interno del team digital come enterprise asset management specialist per la business unit generazione e trading. obiettivo del ruolo è quello di supportare i processi di digitalizzazione degli impianti e delle centrali di produzione elettrica del gruppo a2a, per tutto ciò che attiene la gestione di strategie, processi e strumenti utilizzati per gestire il ciclo di vita degli asset fisici (impianti, macchinari, infrastrutture) al fine di massimizzarne le prestazioni, ridurre i costi operativi e prolungarne la durata. ti occuperai di gestire il ciclo di vita del supporto applicativo per l’area generation and trading, dalla segnalazione alla risoluzione. garantire la raccolta e formalizzazione delle esigenze di business...
Workplace type: hybrid business unit: ali responsibilities hexagon’s asset lifecycle intelligence division (hexagon ali) is seeking a customer success advisor. this is a remote position to support our customers in americas, emia or apac regions. in this role, you will help drive ongoing business value and outcomes for the customer leveraging automation and strategic engagements for a seamless, successful experience resulting in customer satisfaction, retention, and growth. you will… ensure customer satisfaction, success, and retention for a portfolio of existing and new customers. use data and analytics to measure and monitor customer usage, health and engagement and proactively reach out to customers with relevant solutions and response strategies e.g., training programs, adoption best practices, etc. manage and coordinate the new customer onboarding, specifically for cloud customers, working effectively with various teams including sales, pre sales, regional and global order desk, cloud operations and services, ensuring timely handoffs, resulting in quick and effective onboarding of new customers. enrich the customer experience through the development of standard, professional customer communications, creative digital content such as digital qbr’s, monthly newsletters, onboarding packages. develop and implement automated communication programs/touchpoints across the customer journey. provide sales enablement support and promote ongoing business development opportunities. help drive the voice of customer program, supplementing with internal surveys to capture holistic feed...
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