We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: create and manage dashboards and reports to support decision-making; analyze marketing data to assess traffic effectiveness; provide data discovery and interpret trends or patterns in complex data sets; collaborate with various stakeholders to identify key business metrics, perform kpis monitoring and analysis; manage bi processes from inception to completion (hypothesis testing, business planning etc.); ensure compliance with data governance and security policies; be responsible for preparing and presenting reports to senior management; support ad-hoc reporting and analysis requests. we need your professional experience: at least 3+ years of experience in analytics with strong data visualization skills; proven experience with bi tools such as tableau or power bi; knowledge of analytical events tracking approaches; understanding of data warehousing concepts and technologies; knowledge of sql and database management; proficiency in python or sas is desirable; high proficiency in reporting, analysis, and optimization; predictive analytics; experiences with ml/ai tools, models and agents. we appreciate those skills and personal features: desire to learn staying up-to-date with industry trends and techno...
We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: 1. oversee daily operations, ensuring agent productivity and adherence to schedules; 2. work with agents to provide real-time support and constructive feedback on performance; 3. lead team meetings to share updates and reinforce training objectives; 4. address escalated customer issues and manage emergency ticket handling when required; 5. monitor customer interactions to maintain compliance with quality standards; 6. track performance metrics, such as response and resolution times, to ensure efficiency; 7. collaborate with other teams on projects aimed at improving support operations; 8. manage project timelines, deliverables, and outcomes to support organizational goals; 9. provide regular updates to senior management on support operations and project progress. we need your professional experience: 1. proven experience in a leadership role within the gambling industry or in customer support department; 2. strong leadership and team management skills; 3. proficiency in customer support tools and technology; 4. analytical skills for data-driven strategic planning; 5. knowledge of industry regulations and best practices; 6. advanced level of english (written and spoken). we appreciate if you have those personal features...
About us we are a leading business advisory and services group in the igaming and entertainment industry. our team combines strategic vision with hands-on expertise to help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. we have extensive experience in key areas including business and brand strategy development, market research, marketing solutions, it customization, organizational structuring, and talent management. we partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion. our goal is to deliver unparalleled achievements in an ever-changing industry. your role we are looking for a skilled office manager to join our team. the ideal candidate will have at least one year of working experience as an office manager/administrative/assistant, with excellent communication and organizational skills. the selected candidate will be responsible for maintaining the life of the office, creating a family-like and cozy atmosphere. this includes taking part in budgeting, reporting, and document flow, working with suppliers and courier services, coordinating travel directions, and assisting in organizing events and decorating the office for holidays. the perfect candidate will also have experience in planning business trips, upper-intermediate level of english, and knowledge of excel and google sheets. requirements - at least one year of working experience as an office manager/administrative/assistant; - experience in plann...
Growe is a leading business advisory and services group in igaming and entertainment. we are creators of strategies that work and solutions that scale. combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, it customization, organizational structuring, and talent management. we partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion. at growe, there are no limits to our ambitions ! we boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. are you ready to grow with us? growe welcomes those who are excited to: maintain the life of the office, create a family-like and cozy atmosphere; take part in budgeting, reporting, and document flow; work with suppliers and courier services; coordinate travel directions (buying tickets, booking accommodation etc); assist in organizing events and decorating the office for the holidays. essential professional experience: at least one year of working experience as an office manager/administrative/assistant; experience in planning business trips; at least upper-intermediate level of english; knowledge of excel and google sheets. we appreciate if you have those personal features: high communicational and organizational skills; ...
We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: oversee daily operations, ensuring agent productivity and adherence to schedules; work with agents to provide real-time support and constructive feedback on performance; lead team meetings to share updates and reinforce training objectives; address escalated customer issues and manage emergency ticket handling when required; monitor customer interactions to maintain compliance with quality standards; track performance metrics, such as response and resolution times, to ensure efficiency; collaborate with other teams on projects aimed at improving support operations; manage project timelines, deliverables, and outcomes to support organizational goals; provide regular updates to senior management on support operations and project progress. we need your professional experience: proven experience in a leadership role within the gambling industry or in customer support department; strong leadership and team management skills; proficiency in customer support tools and technology; analytical skills for data-driven strategic planning; knowledge of industry regulations and best practices; advanced level of english (written and spoken). we appreciate if you have those personal features: strong organizatio...
We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: create and manage dashboards and reports to support decision-making; analyze marketing data to assess traffic effectiveness; provide data discovery and interpret trends or patterns in complex data sets; collaborate with various stakeholders to identify key business metrics, perform kpis monitoring and analysis; manage bi processes from inception to completion (hypothesis testing, business planning etc.); ensure compliance with data governance and security policies; be responsible for preparing and presenting reports to senior management; support ad-hoc reporting and analysis requests. we need your professional experience: at least 3+ years of experience in analytics with strong data visualization skills; proven experience with bi tools such as tableau or power bi; knowledge of analytical events tracking approaches; understanding of data warehousing concepts and technologies; knowledge of sql and database management; proficiency in python or sas is desirable; high proficiency in reporting, analysis, and optimization; predictive analytics; experiences with ml/ai tools, models and agents. we appreciate those skills and personal features: desire to learn staying up-to-date with industry trends and technologies; excellent communication skills (ve...
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