Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. to date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. in a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. groupon is on a radical journey to transform our business with relentless pursuit of results. even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. the impact here can be immediate due to our scale and the speed of our transformation. we're a "best of both worlds" kind of company. we're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. we are looking for a **production service support engineer (incident management)** to join our team to support and optimize the process, implementation, and operational support of internal systems that span business side and engineering departments. we're a "best of both worlds" kind of company. we're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. **role overview**: are you ready to leverage your expertise and take ownership of ensuring the performance and reliability of mission-critical services? as a...
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. to date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. in a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. groupon is on a radical journey to transform our business with relentless pursuit of results. even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. the impact here can be immediate due to our scale and the speed of our transformation. we're a "best of both worlds" kind of company. we're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. **principal site reliability engineer** **role overview**: are you ready to take your expertise to the next level and make a meaningful impact on the reliability and scalability of mission-critical systems? as a principal site reliability engineer (sre level v/vi), you will play a central role in ensuring the performance, availability, and resilience of our platforms. in this position, you will go beyond maintaining systems by leading initiatives that redefine operational excellence. you will collaborate with diverse teams to implement cutting-edge technologies and best practices, foster a culture of ...
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