**job description summary**: summary in this role, you will be responsible for the oversight of one or more payroll & time process (es) which includes developing an in-depth understanding of specific systems, processes, and legislative rules for ge vernova. this role requires emphasis on data integrity and analysis to support key hr decisions while providing coverage and support as needed. identify and resolve operational issues and support process improvement. identify trends and/or process improvements and take ownership of all operations-focused tasks for in-scope process(es) including daily work, outsourcing, and auditing. promote “best in class” service while developing effective relationships and working cross functionally with internal teams and suppliers improving the employee experience. roles and responsibilities - responsible for the quality delivery of multiple payroll & time processes and service to the employees. manages payroll queries from employees, managers and hrm’s in a timely, and professional manner connecting with the vendor kpi´s. - resolves issues using established procedures and implementing operational controls with the corresponding document updates in process map and sop´s being the policy expert and be able to work with policy owners on design ideas. - collaborates with others to solve issues. for customer facing roles, develops strong customer relationships and serves as the interface between employees and ge vernova. - monitor and answer the employee needs ensuring a service delivery according to our internal targets for payroll proc...
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