SPORTS PROGRAM MANAGER - FQ-505

**sports program manager (tennis & pickleball)** **location**: bogotá or nearby areas (90% remote with 4 weeks of face to face check ins per year) **schedule**: full-time | monday-thursday 10am-7pm, friday 8am-5pm **equipment**: must provide own computer and have strong internet connection **compensation**: $4m-$5m cop/month depending on experience franco racquet sports is hiring a full-time program manager to help grow and oversee tennis and pickleball programs across the us. you’ll own and operate a portfolio of programs — like running your own small business — with the support of our hq team. this is a client-facing operations role, not a call center job. you’ll speak directly with customers, organize logistics, manage local coaches, and be accountable for the performance of your programs. **what you'll do** - own and lead your assigned programs: their success is your responsibility - follow up with leads and manage new sign-ups within 24-48 hours - coordinate coaches, rosters, and schedules - track performance metrics and solve problems independently - use backend tools such as acuity, google sheets, and internal systems **requirements**: - based in bogotá or surrounding areas - advanced spoken and written english (you will be tested) - at least 3 years of work experience in operations, coordination, or customer-facing roles - strong communication, organizational, and follow-through skills - independent thinker who can make decisions without constant supervision - we’re looking for people who can think critically and act with ownership **addit...