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SERVICE AGENT (MA-863)

Description performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000d_ _x000d_ assists customer by tracing packages, answering questions regarding fedex products and services and providing over-the-counter service and over the phone service. types or otherwise prepares various operations reports. handles customers with packages in cage. maintains and audits records and files as assigned (airway bills). review airway bills and register as necessary. interfaces with customers on customs related issues. provides administrative and clerical support to station ops manager. checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with customs documentation required at destination. maintains neat and clean appearance of the workplace/front counter, self and uniform. recognizes new customers or additional business opportunities, opens new accounts, obtains additional shipments and submits sales leads. high school degree/equivalent. previous clerical or customer service experience in a service environment or 18 months of experience as a service agent. good general office skills required including typing, filing and computer literacy. excellent communication, organizational and human relations skills. clear and articulate speaking voice. clean cut and neat appearance. ability to successfully complete the reading, listening, sorting and math sections of th...


SERVICE AGENT | [E-695]

Description performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000d_ _x000d_ assists customer by tracing packages, answering questions regarding fedex products and services and providing over-the-counter service and over the phone service. types or otherwise prepares various operations reports. handles customers with packages in cage. maintains and audits records and files as assigned (airway bills). review airway bills and register as necessary. interfaces with customers on customs related issues. provides administrative and clerical support to station ops manager. checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with customs documentation required at destination. maintains neat and clean appearance of the workplace/front counter, self and uniform. recognizes new customers or additional business opportunities, opens new accounts, obtains additional shipments and submits sales leads. high school degree/equivalent. previous clerical or customer service experience in a service environment or 18 months of experience as a service agent. good general office skills required including typing, filing and computer literacy. excellent communication, organizational and human relations skills. clear and articulate speaking voice. clean cut and neat appearance. ability to successfully complete the reading, listening, sorting and math sections of th...


RAMP HANDLER | [DUX-568]

Description ramp/ air operations (p&p; and audits), uld handling. loads and unloads company aircraft and vehicles in a safe manner. audits size and weight of packages and boxes. sort packages. ensures the use of safety equipment and full compliance with fedex safety policies, procedures, norms, rules, and practices. meets aircraft and transports packages to sort. ensures safety of fedex and customer property. operates company vehicles in a safe and secure manner. picks up, delivers and support inspection packages on a limited basis and emergency basis as required, freight transfer to the customs warehouse and airlines and packages scanning, prepare check list, support documentation handling (dian, ica, invima), support freight in transit, complete control spreadsheets, awbs and prealerts may be required to perform other duties as assigned involves handling packages within an operation including manual handling, sort activities, screening and completing any related administration or paperwork fedex is widely acknowledged as a world-class company. we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. fedex is consistently named among the world’s most valuable and admired brands. some of our recent awards include: - 2020 fortune’s world most admired companies (14th) - 2019 fortune’s best places to work (15th) - 2019 forbes’s one of the “best employers for diversity” - 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th) - 2021 ...


K-983: RAMP HANDLER

Description ramp/ air operations (p&p; and audits), uld handling. loads and unloads company aircraft and vehicles in a safe manner. audits size and weight of packages and boxes. sort packages. ensures the use of safety equipment and full compliance with fedex safety policies, procedures, norms, rules, and practices. meets aircraft and transports packages to sort. ensures safety of fedex and customer property. operates company vehicles in a safe and secure manner. picks up, delivers and support inspection packages on a limited basis and emergency basis as required, freight transfer to the customs warehouse and airlines and packages scanning, prepare check list, support documentation handling (dian, ica, invima), support freight in transit, complete control spreadsheets, awbs and prealerts may be required to perform other duties as assigned involves handling packages within an operation including manual handling, sort activities, screening and completing any related administration or paperwork fedex is widely acknowledged as a world-class company. we are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. fedex is consistently named among the world’s most valuable and admired brands. some of our recent awards include: - 2020 fortune’s world most admired companies (14th) - 2019 fortune’s best places to work (15th) - 2019 forbes’s one of the “best employers for diversity” - 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th) - 2021 ...


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