We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). what you’ll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encompassing. proven commitment during crisis. key responsibilities running email & telephone support operations, responding to support tickets from teachers & schools admins providing one-to-one online traini...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). what you'll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encompassing. proven commitment during crisis. key responsibilities running email & telephone support operations, responding to support tickets from teachers & schools admins providing one-to-one online ...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones.our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot(utc -5)).openapply is an admissions management system & crm serving over 800 of the world's leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment.what you'll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encompa...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). what you’ll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encompassing. proven commitment during crisis. key responsibilities running email & telephone support operations, responding to support tickets from teachers & schools admins providing one-to-one online traini...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). openapply is an admissions management system & crm serving over 800 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment. what you’ll learn in the first 30–45 days - product knowledge, the hows and whys of using openapply - the nuts and bolts of openapply as a saas business - the role of support and why good customer experiences matter - the context and workflows of international schools and how to best support them future milestones - internalized faria habits & routines. - internalized support & implementatio...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). openapply is an admissions management system & crm serving over 800 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment. what you’ll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encomp...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for open apply. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones. our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our open apply schools during the support hours (available to work 9-6 cot(utc -5)). open apply is an admissions management system & crm serving over 800 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment. what you’ll learn in the first 30–45 days - product knowledge, the hows and whys of using open apply - the nuts and bolts of open apply as a saas business - the role of support and why good customer experiences matter - the context and workflows of international schools and how to best support them future milestones - internalized faria habits & routines. - internalized support & implementat...
Customer support representative, openapply we are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). openapply is an admissions management system & crm serving over 800 of the world's leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment. what you'll learn in the first 30-45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines inter...
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