**company description** “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. provide customer service in monitoring freight to ensure timely arrival, accurate preparation of shipping documents for final delivery to achieve overall customer satisfaction. - follow up on inbound shipments and ensure freight is made available for customers to receive their cargoes in the quickest possible time. - ensure to meet all pharmaceutical & healthcare requirement as per gdp/gdpmds regulations and directives, as required. - ensure documents and freight are turned over to customers’ brokers timely - trace flight delays with airlines and origins to ensure timely feedback on arrival information to customers and customer service team - ensure all paperwork are in proper order that meet customer’s profile and comply to local rules and regulations - achieve 100% customer satisfaction at all times through understanding customers’ needs an...
Get immediate access to 2,218,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. company description “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal co...
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder global supply chain management is what we do, but at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000 trained professionals - 250+ locations worldwide - globally unified systems job description scope of position ensure timely and accurate movement of freight and information, while promoting exceptional customer service within the air imports area, exemplifying teamwork by supporting pricing and billing peers, and complying with all regulations, procedures, and policies applicable for air imports and the company overall. proactively monitor the following key metrics to achieve expected results: - customer loyalty - customer sops updated in a timely manner. - customer’s approved list – updated and complete. - operational performance - complete 52 hours training per year (4.33 per month). - ops/opa properly follow up. - osd properly follow up. - support billing accuracy: cfit - edoc timely updates and recordkeeping. - track and trace air imports files daily. - service provider management (spm) - service provider monitoring. spm tools and resources usage. - data quality - edi proper usage. - ede timely resolution (within 5 calendar days). - district excellence understanding and execution. - security, health, and safety - safety & security policies. - compliance - transportation security administrati...
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business. provide and manage reporting and visibility tools to the customer. drive process improvement throughout your district and network. maintain & update sops to ensure customer expectations are documented & executed within our operational teams. this ...
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