We’re hiring as a desktop support technician at bogota, colombia! location: cra 16 # 97-46 piso 7, chico norte, bogota, cundinamarca excis is a global it support leader globally, driven by innovation and collaboration. we’re looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. • client in 190+ countries • 6000+ engineers • 200+ enterprise clients we foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. from solving complex it challenges to celebrating wins together, we put our people first. start your journey with excis and grow with us! what you’ll do: end-user device support: • install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. • perform sop based software installations, support and updates (includes ms windows 10/11, m365 suite, teams). • assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. • provide basic training to end-users on hardware and software usage. • provide support where physical intervention is required for install, maintain, and troubleshoot equipment. • assist with physical rack and stack operations. • assist in performing physical audits and asset tagging. general dutie...
Job description we’re hiring as a desktop support technician at bogota, colombia! location: cra 16 # 97-46 piso 7, chico norte, bogota, cundinamarca excis is a global it support leader globally, driven by innovation and collaboration. we’re looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. • client in 190+ countries • 6000+ engineers • 200+ enterprise clients we foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. from solving complex it challenges to celebrating wins together, we put our people first. start your journey with excis and grow with us! what you’ll do: end-user device support: • install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. • perform sop based software installations, support and updates (includes ms windows 10/11, m365 suite, teams). • assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. • provide basic training to end-users on hardware and software usage. • provide support where physical intervention is required for install, maintain, and troubleshoot equipment. • assist with physical rack and stack operations. • assist in performing physical audits and asset tagging...
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