SPECIALIST, TRUCKLOAD OPERATIONS (LZ-12)

Overview: estes forwarding worldwide (efw) is a leading domestic and international freight forwarder in the united states, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. a subsidiary of estes express lines with corporate located in richmond, virginia, efw is uniquely backed by estes express lines’ extensive line haul network providing efw clients with a hybrid transportation network. the company has received industry awards, including specialty carrier of the year and e-commerce delivery carrier of the year, and has been recognized by global trade americas as a leading 3pl to watch. **responsibilities**: the specialist, truckload operations reports directly to the operations leader. the specialist, truckload operations is responsible for tracking truckload shipments, invoicing truckload shipments, and providing administrative support to the truckload regional operational centers. **duties include but are not limited to**: - track, trace and monitor estes forwarding truckload shipments and update the status with complete notes within the transportation management system (tms). - perform clerical processes related to the estes forwarding truckload business and regional operating centers. - request and process routine customer information in support of transportation, billing and/or collection efforts. - monitor the web, fax, and voice mail for service provider updates. - maintain data for specific customers, markets and/or processes as required. - assist and suppo...