Overview how you’ll make an impact we are looking for a sales professional to join our sales team in colombia reporting directly to the vp, sales. as a pivotal member of our team, you will play a crucial role in maintaining and nurturing our current business relationships while driving the renewal of existing accounts with a focus on our media, advertising, and data platforms. your efforts will be instrumental in ensuring the continued success and satisfaction of our valued clients what you’ll achieve - cultivate and strengthen relationships with assigned accounts, promoting awareness of epsilon's solutions and fostering long-term partnerships. - collaborate with clients to understand their business objectives, campaign briefs, and target audiences, and strategize how epsilon's offerings can effectively meet their needs. - drive product adoption and revenue growth by implementing strategic cross-selling and upselling initiatives tailored to each client's unique requirements. - serve as an advocate for client training and service enhancements, ensuring that customer needs are met with excellence and efficiency. - lead the renewal process for existing accounts, surpassing renewal targets through proactive engagement and exceptional service delivery. - proactively address client concerns and challenges, championing the overall health and satisfaction of client relationships. - work closely with our internal customer success and operations teams to promptly address customer inquiries and resolve issues, ensuring a seamless experience for our clients. who you are - what y...
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