The field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. education: electronic and communications engineer or similar. experience: at least one year in a similar position, customer service. specific skills : languages: english 80% it-knowledge: ms office (intermediate-advanced); lotus notes; preferably crm´s. technical skills: analogue and digital devices knowledge, mechanics, networking. soft skills: customer focus, good interpersonal relationships, service attitude....
Join to apply for the desktop support lead role at eos it solutions join to apply for the desktop support lead role at eos it solutions get ai-powered advice on this job and more exclusive features. our company: eos it solutions is a global technology and logistics company, providing collaboration and business it support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. our company: eos it solutions is a global technology and logistics company, providing collaboration and business it support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. we are a true international it provider and are proud to deliver our services through global simplicity with trusted transparency. what you will do: as a desktop support lead , you will oversee a team of support associates responsible for the deployment, maintenance, and recovery of it equipment across the organization. you will serve as the primary point of contact for regional support activities, ensuring consistent, high-quality service delivery while driving process improvement and inventory control. this role combines ...
Select how often (in days) to receive an alert: create alert profile -field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. operating systems advanced skills, use...
Our company: eos it solutions is a global technology and logistics company, providing collaboration and business it support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. we are a true international it provider and are proud to deliver our services through global simplicity with trusted transparency. what you will do: as a desktop support associate , you will play a key role in ensuring the smooth deployment, maintenance, and recovery of it equipment across the organization. you will provide hands-on support for hardware, assist with equipment lifecycle activities, and contribute to the overall inventory and logistics operations. key responsibilities: fulfill materials and equipment requests efficiently and accurately deploy desk setups and monitor configurations provide desk-side support and manage quick-fix solutions collect it equipment for terminations, upgrades, or decommissions assist with internal desk moves and hardware relocations provide troubleshooting and tier 1 support where appropriate maintain and restock it cabinets and vending machines perform level 1 vending machine maintenance (training provided) conduct vending machine planogram changes, relocations, and decommissions proactively manage inventory within deployment scope track all hardware using internal data systems to ensure traceability manage e-waste lo...
Our company: eos it solutions is a global technology and logistics company, providing collaboration and business it support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. we are a true international it provider and are proud to deliver our services through global simplicity with trusted transparency. what you will do: as a desktop support lead , you will oversee a team of support associates responsible for the deployment, maintenance, and recovery of it equipment across the organization. you will serve as the primary point of contact for regional support activities, ensuring consistent, high-quality service delivery while driving process improvement and inventory control. this role combines hands-on technical support with team leadership responsibilities and collaboration across internal departments and stakeholders. key responsibilities: supervise and mentor desktop support associates, fostering a collaborative and high-performance team environment coordinate and delegate daily tasks including materials requests, hardware deployment, desk setups, and relocations serve as the escalation point for complex troubleshooting and desk-side support needs ensure timely and accurate collection and processing of it equipment for terminations, upgrades, and decommissions oversee inventory levels and ensure replenishment of it cabinets, ...
Select how often (in days) to receive an alert: create alert profile -field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. operating systems advanced skills, use of logging, a...
Select how often (in days) to receive an alert: create alert the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. education: electronic and communications engineer or similar. experience: at least one year in a similar position, customer service. specific skills : it-knowledge: ms office (intermediate-advanced); lotus notes; preferably crm´s. technical skills: analogue and digital devices knowledge, mechanics, networking. soft skills: customer focus, good interpersonal relationships, service attitude. job segment: maintenance, field engineer, field service, mammography, radiology, manufacturing, engineering, healthcare #j-18808-ljbffr...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo