**please submit your resume/cv in english** salary: usd $2,000/month location: remote – full-time language: english (c2 preferred or at least c1 – required) about us we’re a fast-growing company committed to building thoughtful, secure solutions that make life easier for modern families. our team is driven by a deep focus on product quality, user experience, and world-class customer support. with an expanding global customer base, we’re looking for someone who’s ready to take ownership of the customer journey and help us continue delivering excellence at every step. about the role we’re looking for a hands-on customer experience manager to lead our support operations and ensure every customer feels supported and valued. this role blends leadership with day-to-day execution — you’ll actively resolve tickets, manage escalations, and work directly with customers, while also guiding and empowering your team. this role is ideal for someone with a startup mindset, who enjoys solving problems, improving systems, and staying flexible in a fast-evolving environment. you’ll be managing a current team of 4 support professionals, with full responsibility for their performance, training, and team success. what you’ll do · own and continuously improve the full customer support experience · work in the system daily to manage support tickets and solve customer issues · provide live call support and oversee live interactions with customers · lead, mentor, and support a high-performing customer support team of 4 people · manage team scheduling, coverage, quality sta...
**please submit your resume/cv in english** executive assistant / personal assistant salary range: $1,300 – $2,000 usd/month about the company this music-education technology company, recently featured on national television, is transforming the way students connect with talented music instructors across the country. with a modern, hands-on approach that values creativity over convention, their mission is to make music education accessible, personalized, and rooted in real-world experience. the team is composed of professionals with backgrounds in performance, songwriting, and production—creating a unique learning environment for students of all styles and levels. operating with a startup spirit, every team member plays a key role in shaping the company’s success and impact. position overview we’re looking for a highly organized, proactive, and adaptable executive assistant / personal assistant to support the ceo. this role requires someone who can juggle high-level strategic support with hands-on assistance, working closely with the ceo to manage day-to-day operations and long-term projects. this is a full-time remote position, ideal for someone who thrives in a fast-paced, mission-driven environment. key responsibilities executive support: manage the ceo’s calendar, book meetings, and handle travel arrangements. communication: draft and proofread emails, documents, presentations, and serve as the point of contact on behalf of the ceo. project management: organize and track strategic initiatives, ensuring deadlines and goals are met. cross-team coordination: facilitate ...
Please submit your cv in english support – voice/network engineer job overview: we are seeking a highly motivated and experienced support – voice/network engineer to join our team. the ideal candidate should have at least 3 years of relevant experience. this role is responsible for designing, implementing, and maintaining our company's voice over ip (voip) and network systems, ensuring seamless and secure communication across the organization. key responsibilities: voip system management: design, implement, and maintain voip systems to ensure high-quality voice communications. diagnose and rectify sip, rtp, and pbx-related voice faults. assist clients and partners in deploying new voice solutions. document processes and systems for the benefit of team members. network infrastructure management: design, implement, and maintain network infrastructure, including routers, switches, firewalls, and vpns. monitor and analyze network performance, ensuring optimal operation and security. troubleshoot and resolve network issues related to voip technologies. implement and manage network security measures, including firewalls, encryption, and intrusion detection. customer support and troubleshooting: manage customer and reseller faults and service requests through our ticketing system. provide accurate and timely advice and issue resolution for our customers. handle escalations to upstream carriers as needed. collaboration and documentation: collaborate with internal teams to ensure successful project progression. attend sales meetings to gather knowledge transfer and relay inform...
**please submit your resume/cv in english** about us we are a fast-growing u.s.-based company providing high-quality packaging and supply solutions to the foodservice industry. we work with some of the world’s leading hospitality brands, helping them deliver exceptional customer experiences through smart, sustainable, and customized solutions. our team is remote-first, collaborative, and driven by innovation and creativity. position details location: remote type: full-time the opportunity we’re looking for a hands-on, strategic, and creative marketing manager to lead our social media and content direction. you’ll own the full content calendar, define what gets posted and when, and help shape a unified brand voice across all platforms. this role is perfect for someone who takes initiative, moves fast, and loves owning their craft from start to finish. key responsibilities ·build and execute our social media and content strategy across multiple platforms ·plan and schedule engaging posts and marketing campaigns ·set the creative direction and tone for all external communication ·manage our bi-weekly podcast: define agendas, coordinate with guests, and oversee logistics ·collaborate with other departments to align messaging and brand tone ·leverage tools like chatgpt to generate and refine content ideas ·review and proof all public-facing content for quality and consistency what we’re looking for ·proven experience in marketing, content creation, or social media management ·strong design sense and familiarity with tools like canva or adobe creative suite ·f...
***please submit your cv in english*** support – voice/network engineer job overview: we are seeking a highly motivated and experienced support – voice/network engineer to join our team. the ideal candidate should have at least 3 years of relevant experience. this role is responsible for designing, implementing, and maintaining our company's voice over ip (voip) and network systems, ensuring seamless and secure communication across the organization. key responsibilities: 1. voip system management: - design, implement, and maintain voip systems to ensure high-quality voice communications. - diagnose and rectify sip, rtp, and pbx-related voice faults. - assist clients and partners in deploying new voice solutions. - document processes and systems for the benefit of team members. - network infrastructure management: - design, implement, and maintain network infrastructure, including routers, switches, firewalls, and vpns. - monitor and analyze network performance, ensuring optimal operation and security. - troubleshoot and resolve network issues related to voip technologies. - implement and manage network security measures, including firewalls, encryption, and intrusion detection. - customer support and troubleshooting: - manage customer and reseller faults and service requests through our ticketing system. - provide accurate and timely advice and issue resolution for our customers. - handle escalations to upstream carriers as needed. - collaboration and documentation: - collaborate with internal teams to ensure successful project progression. -...
***please submit your cv in english*** support – voice/network engineer job overview: we are seeking a highly motivated and experienced support – voice/network engineer to join our team. the ideal candidate should have at least 3 years of relevant experience. this role is responsible for designing, implementing, and maintaining our company's voice over ip (voip) and network systems, ensuring seamless and secure communication across the organization. key responsibilities: voip system management: design, implement, and maintain voip systems to ensure high-quality voice communications. diagnose and rectify sip, rtp, and pbx-related voice faults. assist clients and partners in deploying new voice solutions. document processes and systems for the benefit of team members. network infrastructure management: design, implement, and maintain network infrastructure, including routers, switches, firewalls, and vpns. monitor and analyze network performance, ensuring optimal operation and security. troubleshoot and resolve network issues related to voip technologies. implement and manage network security measures, including firewalls, encryption, and intrusion detection. customer support and troubleshooting: manage customer and reseller faults and service requests through our ticketing system. provide accurate and timely advice and issue resolution for our customers. handle escalations to upstream carriers as needed. collaboration and documentation: collaborate with internal teams to ensure successful project progression. attend sales meetings to gather knowledge transfer ...
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