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11 vacantes
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SERVICE DELIVERY MANAGER

FULL_TIME

Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity the cloud services delivery manager (csdm) role is a strategic role. you will be the primary point of contact responsible for overall delivery and strategic planning (road mapping) for your assigned customers. as the primary influencer of the customer relationship, you will need to communicate effectively and professionally exposing seamless internal team coordination and growing each customer’s confidence in the delivery of ellucian’s services as they move to the ellucian cloud. the csdm role is a tech-savvy role in which you must possess strong ownership of the customer base. where you will make an impact responsible for being the customer advocate and always knowing/adhering to contract dates/scope, customer peak process periods, primary contacts, and customer preferences/streng...


CUSTOMER SUPPORT SPECIALIST - TROUBLESHOOTING

FULL_TIME

Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity a customer experience specialist within global support answers, evaluates, prioritizes, and troubleshoots incoming customer experience center (cxc) issues for both internal ellucian employees and external customer users including troubleshooting issues with ellucian customer center access and navigation, troubleshooting and processing ellucian hub single sign on issues and requests, and a variety of other types of support issues logged and tracked within servicenow. a successful customer experience specialist can work within department policies and procedures and can identify opportunities to implement operational improvements in services and technology. our goal is to streamline and automate the processes of teams using available tools to continuously improve the customer experience ...


INCIDENT MANAGEMENT SPECIALIST

FULL_TIME

Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity as a service operations specialist at ellucian you will be leading, facilitating, and reinforcing itsm incident management. incident management includes the response and the rapid identification and resolution of business or service impacting incidents as well as performing root cause analysis. the position also requires that you work collaboratively across the global support and cloud business units to identify areas of improvement in policies, procedures, reporting, communication, itsm practices and training. you will be part of the team who implements new tools and/or procedures while continually being focused on the overall business units needs and goals. where you will make an impact own and drive incident management bridge calls and chats with production management, application ...


SENIOR ELLUCIAN BANNER DEVELOPER, ARGENTINA

We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions.with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality.as a senior ellucian banner developer, you will be instrumental in the design, development, and optimization of the ellucian banner erp system across essential modules, including student, finance, hr, and financial aid. your role will focus on developing scalable solutions, optimizing system performance, and ensuring seamless integrations with third-party applications. collaborating closely with technical teams, you will customize banner solutions to meet the diverse needs of higher education institutions, while also engaging in frontend development to create user-friendly interfaces.requirements:develop, test, and deploy solutions within the ellucian banner erp system across core modules.collaborate with stakeholders to define project requirements and deliver technical solutions.maintain and improve application performance, scalability, and reliability through best practices.customize, configure, and integrate banner solutions based on functional and technical specifications.integrate banner with third-party applications and restful apis for seamless data flow.mentor junior developers and foster a culture of continuous learning and innovation.required english level: b2+ (conversational)nice to have:familiarity with ellucian ethos for data governance, workflow automation, and system extensibility.experienc...


SENIOR ELLUCIAN BANNER SOFTWARE ARCHITECT, CHILE

Senior ellucian banner software architect, chilewe are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions.as a senior ellucian banner software architect, you will lead the design, integration, and optimization of the ellucian banner erp ecosystem across key modules, including student, finance, hr, and financial aid. you will focus on architecting scalable solutions, optimizing system performance, ensuring seamless integrations, and defining best practices in a complex higher education environment.key responsibilities:lead the design and integration of ellucian banner erp modules to ensure optimal performance and scalability.collaborate with stakeholders to define project requirements and develop technical solutions.optimize system performance through performance tuning, load balancing, and security best practices.customize, configure, and integrate banner solutions in alignment with institutional objectives.mentor junior developers, fostering a culture of learning and knowledge sharing within the team.implement devops practices and ci/cd pipelines to automate deployment processes.engage in architectural strategy discussions to define technical roadmaps for future developments.required skills and qualifications:extensive experience working with ellucian banner erp across core modules.expertise in integrating banner with third-party applications.proficiency in oracle database, pl/sql, and shell scripting for system optimization and automation.java development expertise for custom integrations and api-driven enhancements.experien...


V-446 | CUSTOMER SUPPORT SPECIALIST - TROUBLESHOOTING

Unlock learning for all here at ellucian, we are motivated by a mission - power education so institutions can empower student success. we are the global market leader in edtech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. we are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future. we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity a customer experience specialist within global support answers, evaluates, prioritizes, and troubleshoots incoming customer experience center (cxc) issues for both internal ellucian employees and external customer users including troubleshooting issues with ellucian customer center access and navigation, troubleshooting and processing ellucian hub single sign on issues and requests, and a variety of other types of support issues logged and tracked within servicenow. a successful customer experience specialist can work within department policies and procedures and can identify opportunities to implement operational improvements in services and technology. our goal is to streamline and automate the processes of teams using available tools to continuously improve the customer experience for b...


SENIOR PROJECT MANAGER

About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity the program management team is seeking a seasoned project management professional and dynamic leader who is highly organized, motivated, and results-oriented to fill the role of a senior project manager. the senior project manager...


SENIOR CONSULTANT BANNER

About ellucian ellucian is a global market leader in education technology. we power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future. these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes. values rooted in purpose we embrace the power to lead , the courage to innovate , and the determination to grow . at our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. with a shared vision of transformation , we endeavor to shape a brighter future for higher education. about the opportunity ellucian is seeking a banner student senior consultant with consulting experience and expertise in banner student and current accounts to join the professional services team and lead the implementation of our integrated solutions ...


DESARROLLADOR ELLUCIAN BANNER STUDENT REMOTE, COLOMBIA

Neoris es un acelerador digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como socios digitales de algunas de las mayores compañías del mundo. somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes. estamos en búsqueda del talento que ocupe la posición como desarrollador banner . principales responsabilidades: participar del diseño y desarrollo de soluciones de software para el sector educativo. requerimientos: ingeniero de sistemas o electrónico, con conocimientos en herramientas ellucian, banner student, ethos integration, recruit, ethos identity. manejo de herramientas de base de datos oracle (pl - sql), manejo de tecnología java o .net. más de 2 años de experiencia en desarrollo en banner. ofrecemos: salario competitivo. medicina prepagada. días adicionales libres. bonificación por cumplimiento anual. bono vacacional. plataformas de capacitación y entrenamiento. trabajo remoto. actividades de bienestar. te invitamos a conocernos en http://www.neoris.com , facebook, linkedin, twitter o instagram: @neoris. #j-18808-ljbffr...


SENIOR ELLUCIAN BANNER DEVELOPER, COLOMBIA

We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. when applying for one of our positions, you’re agreeing to the use of ai in the early phases of the selection process, where your profile will be evaluated by our virtual assistant. for more information, access our opportunities’ page. as a senior ellucian banner developer , you will be instrumental in the design, development, and optimization of the ellucian banner erp system across essential modules, including student, finance, hr, and financial aid. your role will focus on developing scalable solutions, optimizing system performance, and ensuring seamless integrations with third-party applications. collaborating closely with technical teams, you will customize banner solutions to meet the diverse needs of higher education institutions, while also engaging in frontend development to create user-friendly interfaces. requirements: develop, test, and deploy solutions within the ellucian banner erp system across core modules. collaborate with stakeholders to define project requirements and deliver technical solutions. maintain and improve application performance, scalability, and reliability through best practices. customize, configure, and integrate banner solutions based on functional and technical specifications. integrate banner with third-party applications and restful apis for seamless data flow. men...


SENIOR ELLUCIAN BANNER SOFTWARE ARCHITECT, COLOMBIA

Senior ellucian banner software architect, colombia we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 6,500 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. as a senior ellucian banner software architect , you will lead the design, integration, and optimization of the ellucian banner erp ecosystem across key modules, including student, finance, hr, and financial aid. you will focus on architecting scalable solutions, optimizing system performance, ensuring seamless integrations, and defining best practices in a complex higher education environment. collaborating with stakeholders and technical teams, you will ensure that banner implementations align with institutional goals and industry standards while actively customizing and integrating banner solutions. you will also be hands-on in customizing, configuring, and integrating banner solutions while maintaining a focus on scalability and performance. key responsibilities: lead the design and integration of ellucian banner erp modules to ensure optimal performance and scalability. collaborate with stakeholders to define project requirements and develop technical solutions. optimize system performance through performance tuning, load balancing, and security best practices. customize, configure, and integrate banner solutions in alignment with institutional objectives. mentor junior developers, fostering a culture of learning and knowledge sharing within the te...


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