CUSTOMER ONBOARDING SPECIALIST (CONTRACTOR) - B2B SAAS

full-time Tiempo completo

Job description in this position it will be your mission to ensure a successful onboarding track for new easygenerator customers and help them reach their first success and milestones. you will do this by hosting onboarding sessions, training and webinars. as an easygenerator onboarding specialist, you will: onboard new customers so that they can successfully publish their (first) courses. be responsible for engaging and activating our customers to help the customer success team successfully renew and expand contracts. work closely with our customer success managers in monitoring customer health score, and ensuring our customers stay on track with their success milestones. help to optimize and develop our current onboarding process. be an advocate for our customers and their voice internally. manage a small portfolio of customers to help them succeed in their elearning projects. qualifications excellent command of english language bachelor degree or higher 0-1 years of relevant working experience natural ability to teach excellent listening- and organizational skills additional information what we offer: remote setup join a dynamic, international team (40+ nationalities) in a fast-growing scale-up where you can make an immediate impact. career framework and growth coaching. develop yourself in the direction you love most. due to our fast growth, many new opportunities are unfolding quickly our stance on diversity & inclusion easygenerator is an international company, where people with diverse backgrounds are welcomed. our diversity empowers us to innovate, build de...

[IPF-608] | SALES MANAGER - AMERCIAS

Medellín, medellin, antioquia, colombia full-time **company description**: with offices in four locations worldwide, easygenerator is growing quickly. we are constantly improving to become the global category leader and aim for hypergrowth each year. at easygenerator, we challenge, we own, we experiment, and we deliver. our success is based off our people, and we are looking for a sales manager to help us achieve our ambitious goals. we have recently opened an office in colombia, our 5th one globally, and are now building a commercial team to tap into the us market. in the position of sales manager, you will play an instrumental role in building, training, and coaching a team of business development representatives (bdrs) and account executives (aes) to help us achieve our goals for the us market. you will be reporting to our chief revenue officer (cro) and collaborate closely with our head of sales and head of business development. you will be responsible for: - coaching and mentoring a team of bdrs and aes to help them achieve their targets and grow as professionals - playing a key role in growing the team to 5-10 bdrs and aes this year - working closely with our cro, head of sales, and head of business development on the strategic outlook of your team - growing the new business revenue in the americas, specifically the us - building out the pipeline - individually driving larger deals **qualifications**: - ** a bachelor’s degree or higher.**: - ** experience**. you have 5 years of sales experience (ideally with both lead generation and closing) wi...