PARTNER SUPPORT AGENT (ALL GENDERS) - (UJI-371)

We are shaping the future of travel and building the largest global network of transport providers and retailers. having grown 10x in the past year, we are one of the fastest-growing startups in travel. backed by three leading vcs (creandum, northzone, and lightrock), we are ready to push beyond following our recent €30 m series b. distribusion is quickly expanding globally and looking for a** **partner support agent** to join the operations team to drive quality improvements and projects of the key partnerships. **what you will do**: - handle incoming requests from partners regarding bookings with efficiency and accuracy. - collaborate closely with our tech, product, retail, and finance teams to ensure seamless communication and resolution of partner inquiries. - drive process improvements and advocate for feature enhancements to streamline operations and boost efficiency. **workplace**: we are mainly looking for this role to be based preferably within latam or in pacific asia. we are a remote-first company, with teams located around the globe and our hq office in berlin where the team often meets in the office. **who you are**: - you have experience in customer service - a strong networking mentality, armed with exceptional collaboration and communication skills to forge lasting relationships with our valued partners - you are fluent both in english and spanish (written & spoken) and have strong communication skills - you are excited by, and able to quickly understand new technical topics - you are organized and structured, allowing you to simultaneou...