Helpdesk & customer success operations agent join to apply for the helpdesk & customer success operations agent role at regnology helpdesk & customer success operations agent 1 day ago be among the first 25 applicants join to apply for the helpdesk &...
Manager. global customer success operations-r-253989 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the manager. global customer success operations-r-253989 role at mastercard manager. glob...
The offer work within a company with a solid track record of success work alongside & learn from best in class talent great work environment the job advanced technical support & troubleshooting provide level 3 support, diagnosing and resolving complex hardware, software, networking, virtualization, and application issues across multiple platforms. act as a key escalation point for level 1 and level 2 technicians, providing expert guidance and effective resolution strategies. design, implement, and optimize proactive monitoring and automation solutions aimed at improving overall client system reliability and performance. analyze recurring issues to identify root causes and implement long-term solutions to minimize future incidents. client communication & documentation maintain comprehensive, detailed, and accurate documentation of client interactions, technical issues, troubleshooting processes, and final resolutions using industry-standard ticketing systems such as connectwise and autotask. effectively translate complex technical information into clear, understandable explanations for clients, ensuring high levels of customer satisfaction and trust. proactively engage clients to manage expectations, provide regular updates, confirm resolution satisfaction, and maintain strong professional relationships. conduct regular follow-ups to ensure client systems remain optimized and to identify potential future enhancements. system management & infrastructure deployment oversee monitoring and proactive management of sophisticated client infrastructures using remote monitoring &...
The offer opportunity to make a positive impact opening within a company with a solid track record of success role involving team management opportunities the job our client is looking for a proactive and innovative executive assistant / operations manager to support our ceo and executive team. this role is more than just calendar management; we need a strategic partner who can think creatively, manage staff effectively, and align with the organization’s vision. the ideal candidate will have experience in executive support, particularly in reporting, kpis, and project integration. key responsibilities: 1. executive support: provide comprehensive administrative support, including calendar management, meeting scheduling, and correspondence handling. assist in growth initiatives aimed at expanding the company in 2025, supporting strategic projects to drive market share and revenue. contribute to goal setting and planning sessions that align with the company’s growth objectives. capable of managing a high-volume workload and thriving in a dynamic, fast-paced environment. coordinate travel arrangements, accommodations, and itineraries for executives. prepare and distribute meeting agendas, presentations, and other materials. oversee payroll processes, ensuring timely and accurate payment for all employees. collaborate with the admin team to maintain streamlined administrative operations. 2. organizational management, team collaboration & coordination: maintain and organize important documents and records in both physical and digital formats. enhance organizational systems to i...
Requisition id: 224852 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose responsible for providing a consistent and timely approach for workforce security screening (wss) review and adjudication activities, including but not limited to screening administration, responding to inquiries, and reporting. this role also provides support for program and process escalations, interaction with the screening vendor, and interaction with other key stakeholders as required. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. initiate ongoing screening for active workers as required. collaborates with key stakeholders throughout the workforce security screening process. assesses and interprets the level of complexity of wss files that require adjudication (tier i, ii, and iii), escalates as required. conducts tier i review (identify discrepancies and errors) and adjudication (fte and contingent workers as required). monitor, track and report on wss activities and kpis to identify trends and program improvement opportunities. training new team members on processes and procedures. continuously improve the training experience and update desktop procedures, training guides and job aids as necessary. ensures proper usage of knowledge management and case management tools to effectively respond to, document and monitor wss activities. determines and communicates start dates as req...
We help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. role description: global revenue operations focuses on the successful creation, deployment, and execution of sales supporting processes, tools, and services, across all gro areas (incl. license, cloud, services, and education sales) and in close alignment with related lines of business (incl. hr and finance). gro has the objective of standardizing and simplifying sales related processes and information across the globe. key stakeholders are operations and sales teams, as well as regional, mu and lob coos. services delivery should occur in standard, scalable, and often automated ways. as a sap next gen, you support the execution of transactional activities, actively working to improve relevant processes critical to business success. you also support the efforts of a project team and at times may lead a project. supports flawless execution to meet project expectations & deadlines. position title: global revenue operations – sap next gen location: bogotá, colombia duration: temporary up to 2 years expe...
On behalf of tipalti , sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti's product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: offering world-class service to our customers. gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. analyze data, identify business performance improvement opportunities, and effectively communicate findings. build successful working relationships with customers. build and deliver value-driven customer presentations. identify key revenue levers and cost drivers to core business processes, seek solutions to reduce onboarding timeline, increase revenue, and improve profitability. requirements: 5+ years of experience in customer success, project management, or account management rol...
Job logistics summary position: account manager type: contractor (40 hrs/week) location: colombia (hybrid) compensation: dependent on experience who we are sellcord is a leading agency specializing in launching and scaling brands exclusively on walmart marketplace. as walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success. our account management team plays a crucial role in building strong client relationships and executing effective operational strategies. we’re currently seeking an account manager to join our team and support our continued growth. about the role as an account manager at sellcord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on walmart marketplace. you’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. this role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment. roles and responsibilities manage the day-to-day operations for assigned accounts and act as the primary point of contact prepare and deliver performance updates, replenishment reports, and meeting recaps collaborate with internal teams to ensure smooth product launches and task execution coordinate with advertising managers to optimize client campaign performance monitor sales data and key performance indicators to identify trends and make recommendations maintain strong client relationships through timely and prof...
Id de la solicitud: 227062 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the accounting analyst is responsible for ensure that the transactions booked in the gl systems reflect the economic reality, considering the timely and accurate processing of financial transactions for the bank´s subsidiaries and guarantee the reasonableness of accounting information under the scope of the accounting team in bogotá. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • record and post transactions in the local systems for daily, monthly, and quarterly processes. • maintain all the supporting documentation updated. • do follow-up to open items in accounts receivable and accounts payables. • prepare and analyze balance sheet reconciliation. • do follow-up to open items in accounts receivable and accounts payables. • prepare, analyze and issue accounting and technical reports. • prepare payments through bank systems. • support reports preparation (financial statements, inform...
We are excited to offer you the opportunity to step into the career of your dreams! trading plays a crucial role in the success of many people worldwide, and now it’s your turn to take advantage of it. this is your chance to transform your life and build a thriving career in the financial markets. all we ask is that you bring integrity, hard work, and dedication. if you're looking for a long-term career, this is the right place for you! responsibilities: -learn about financial markets and execute trading operations. -analyze and understand market trends and develop investment strategies. -receive and clear tickets using zendesk -the ability to multi-task -research skills requirements: -fluent writing in english (c1 level or higher). -fluent speaking in english -customer service experience. -strong analytical skills with a focus on numerical data....
Enterprise customer success manager bogota, colombia - flexible workplace join schneider electric's high-impact enterprise customer success management team and help shape the future of digital infrastructure for some of our most valued clients across south america. we're passionate about empowering our customers to unlock the full power of ecostruxure it-moving beyond monitoring to proactive, data-driven strategies that keep their operations resilient, efficient, and ready for what's next. about the role as an enterprise customer success manager, you'll be the trusted advisor and primary point of contact for a select portfolio of high-value ecostruxure it customers based in south america. from onboarding through every milestone of their journey, you'll ensure our clients achieve their goals, realize maximum value from our solutions, and are always a step ahead in a rapidly evolving digital landscape. your expertise will help customers seamlessly adopt platforms like data center expert, it advisor, netbotz, and it expert-while you identify opportunities for growth, innovation, and long-term partnership. what you'll do * build deep, consultative relationships with vip customers, guiding them from post-sale onboarding through ongoing success and value realization * lead regular check-ins and strategic business reviews, ensuring customers are on track to meet their unique goals and kpis. * dive into customer challenges and ambitions, delivering tailored advice, best practices, and proactive recommendations for platforms like data center expert, it advisor, netbotz,...
Requisition id: 230816 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the global cyber threat intelligence function ensuring specific individual goals, plans, initiatives are executed and or delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. able to conduct research and analysis of emerging cyber security threats and assess the potential impact to the bank. maintain general awareness of threat landscape in latam countries providing spanish proficiency in latam focused reporting and presentations strive in creating quality technical papers documenting security threats, risks, and mitigation techniques. proficient in communicating situational awareness and technical intelligence to internal and external stakeholders and trusted partners. understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas in accordance with scotiabank’s values, its code of c...
Requisition id: 231299 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of core data engineer and central service, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. contribute to the assessment of sizing and complexity of user stories and to the solutioning of those stories for credit card and tokenization applications develop user stories to a high level of quality, including identifying error scenarios, the development of automated tests, and the review of code coverage and static code analysis reports. ensure deliverables meet architectural and coding expectations, including leveraging modern language features and functional programming coding styles. contribute to reviews of pull requests created by peers. proactively monitor application environments with available tools, create awareness in the larger team of any observed issues, and contribute to resolving those issues. proactively identify opportunities to drive modern...
Drivin is a saas tms that meets the logistics needs of large, medium-sized, and small businesses with intensive transportation operations. we help our clients make their operations more profitable and efficient, improving their competitiveness, service levels, and the end-customer experience. we offer a flexible and cross-functional solution that meets the needs of multiple industries. we have offices in peru, mexico, brazil, colombia, ecuador, spain, and chile. the more than 600 companies that operate with us in over 20 countries attest to this! we love what we do! we always aim high, with an agile, dynamic, and purposeful work style. we care about our culture and our team, prioritizing trust and cross-functional relationships. we are authentic, we believe in who we are, and we care about and take pride in our work. want to be the star of something big? join your main functions will be we are looking for our next level 2 technical support, who will be responsible for providing level 2 technical support (it) to platform users, implementing and carrying out developments on the platform, resolving reported incidents and ensuring the success of our clients. specifically: provide level 2 technical support to internal and external platform customers for complex problem resolution monitor available tools for incident resolution perform platform configurations to resolve customer issues and improve performance. gathering information on more complex incidents requiring level 3 support implement and carry out developments on the platform. create documentation and processes that syst...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. with around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. convatec’s revenues in 2023 were over $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). to learn more about convatec, please visit his role within the digital workplace identity team team will require technical knowledge of active directory, okta, microsoft cloud technologies and azure. you will be responsible for also support project delivery work, provide training both in material and sessions to 1st line support and manage some 3rd line escalations. as an identity analyst you will act as an escalation point for identity related incidents and will also have to coordinate with team members in projects and daily operations over a follow the sun model. you must be an identity sme and preferably certified. you will be cool, calm and collected, with excellent communication skills – both written and verbal english - and the ability to work with a multi-national team to ensure product rollouts are a success. you will be globally supporting a diverse user population across 50+ countries...
Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets?stolt tank containers (stc) is a leading provider of door-to-door transportation services for bulk-liquid chemicals and food-grade products. with a fleet of more than 50,000 tank containers, stc is the only operator with its own worldwide network of 20+ owned and joint venture depots.we are currently recruiting for a operations coordinator to join our team. what will you be doing as operations coordinator you will plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by stc, to the customer’s satisfaction. in addition, strive to ensure that all moves are executed in the most cost-effective way and that all activities are consistently executed within stc’s existing quality management system. key responsibilities execute and implement operational activities according to customer requests and management direction; maximize the number of profitable moves handled and to keep costs to a minimum while maintaining a high quality level of service. prepare or arrange documentation necessary for the proper handling of container moves throughout entire supply chain. maintain operations files in accordance with stc policies and updating systems correctly and in timely manner. communicate consistently and timely of shipment progress/movement, cost details, equipment related matters and issues to customers, vendors, 3rd parties and stc’s worldwide network of office...
Job description we’re hiring as a desktop support technician at bogota, colombia! location: cra 16 # 97-46 piso 7, chico norte, bogota, cundinamarca excis is a global it support leader globally, driven by innovation and collaboration. we’re looking for a proactive desktop support technician to manage hardware, software, and it assets across multiple locations. join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day. • client in 190+ countries • 6000+ engineers • 200+ enterprise clients we foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. from solving complex it challenges to celebrating wins together, we put our people first. start your journey with excis and grow with us! what you’ll do: end-user device support: • install, configure, and troubleshoot end-user devices such as desktops, laptops, printers, scanner guns, hands and feet audio visual for meeting rooms and mobile devices/tablets. • perform sop based software installations, support and updates (includes ms windows 10/11, m365 suite, teams). • assist with infrastructure and network connectivity issues as per instructions from the customer or techm remote it teams. • provide basic training to end-users on hardware and software usage. • provide support where physical intervention is required for install, maintain, and troubleshoot equipment. • assist with physical rack and stack operations. • assist in performing physical audits and asset tagging...
★ please submit your cv in english ★ project coordinator location: bogotá, colombia position: full-time, on-site job overview we are seeking experienced individuals to manage day-to-day operations and ensure the success of client projects. you'll assist in planning, executing, and monitoring projects, handle administrative tasks, and ensure effective management of resources, timelines, and communication. this is an on-site position based in bogotá, colombia. the ideal candidate must have experience in the telecommunications, internet, or voip services industry. familiarity with telecom infrastructure, client coordination, and service installation workflows is essential. if you have strong organizational skills, excellent communication, and attention to detail, this is the place for you! join us and be a great fit for our team. key responsibilities customer relationship management: build and maintain strong, long-lasting client relationships. establish a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors. presales: collaborate with the sales, support, and accounting teams to gather information on potential and existing clients. call previous carriers to verify if the client is under contract or has any obligations. document all client and project information in our business management platform. installation: serve as the liaison between internal teams (sales, installation, support, accounting) and the client to ensure successful project progression. attend sales meetings to gather knowledge transfer, relay...
Job description this is a remote position. full-time (40 hours a week) mon - fri 9am - 6pm (includes 1hr unpaid break) est job description this is a dynamic hybrid role perfect for someone who thrives in a fast-paced startup environment and enjoys variety in their daily work. you’ll serve as the vital first point of contact for customers seeking window replacement services, managing the entire customer journey from initial inquiry to appointment scheduling. beyond customer service, you’ll function as an administrative backbone for the sales team, ensuring smooth operations and proper lead management. this remote position offers the flexibility of working from home while being an integral part of a growing business where your contributions directly impact company success. as the company expands its marketing efforts and customer base grows, you’ll have opportunities for professional development and increased responsibilities. responsibilities answer incoming phone calls from homeowners interested in window replacement and impact window services handle outbound follow-up calls on website form submissions and marketing leads to maximize conversion opportunities professionally collect customer information and accurately input all data into the company’s crm system schedule appointments for sales representatives to visit customers’ homes for quotes and consultations efficiently assign leads to available sales team members based on their schedules and availability coordinate automated text message confirmations and follow-up ...
Job description this is a remote position. location: remote industry: luxury jewellery manufacturing schedule: 40 hours per week, flexible schedule; monday to friday client overview be part of a rapidly growing luxury jewelry manufacturer that merges timeless craftsmanship with modern e-commerce excellence. with one successful online storefront and two additional platforms in development, this company is redefining direct-to-consumer experiences in the fine jewellery space. as they scale globally, they’re seeking a crm officer to strengthen client relationships, optimize customer journeys, and drive long-term business performance. job overview we are looking for a dynamic and results-driven crm officer to join our remote team. the ideal candidate will have a strong background in customer relationship management, sales operations, and client service. you will support both the pre- and post-sales experience, helping to increase retention, drive loyalty, and boost sales performance. this is a critical role in ensuring a seamless and personalized experience for every client touchpoint. responsibilities manage and enhance customer relationships to improve satisfaction and long-term retention. support the sales team in executing strategies and handling post-sales follow-up. utilize crm platforms and erp systems to track customer engagement, lead progress, and the sales pipeline. respond to client inquiries with professionalism, speed, and clarity. collaborate with sales and operations teams to ensure an exceptional client experience. generate and ...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: • serve as the primary technical point of contact for transit operator clients, ...
Descripción de la empresa **doctoralia es la plataforma de reserva de citas médicas online donde pacientes de todo el mundo encuentran el especialista que mejor se adapta a sus necesidades. tenemos oficinas en varsovia, barcelona, roma, estambul, curitiba y ciudad de méxico y presencia en internet a nível mundial.** **tu talento y tú serán los encargados de transformar el modo en que accedemos a la salud y tu trabajo tendrá un impacto directo en millones de usuarios en todo el mundo. ¡¡¡serás clave en la tarea de llevarnos a cumplir nuestro sueño de ser la empresa unicornio por excelencia!!!** **necesitamos a alguien con mucha energía, capaz de contagiarnos de buena vibra y de apoyarnos a tener el control de nuestros recursos.** descripción del empleo - trabajar en conjunto con el country manager en el diseño de estrategias orientadas a lograr resultados favorables con respecto a personal, rentabilidad, presupuesto, sistemas, informes y controles - garantizar una correcta medición de los indicadores de la compañía a nível local. - asegurar la veracidad y unicidad de la data en las distintas fuentes de información en las distintas herramientas de doctoralia (tableau, ds, sheets, etc.). - participar en el desarrollar, implementar y hacer seguimiento a comités periódicos de gestión x-funcional. - supervisar el budget del país, la presentación de informes, la planificación y la auditoría financiera - participar en conjunto con cm en la planificación de actividades que aseguren la mejora continua desde indicadores cuantitativos. - transformar junto con el cm el lengua...
Company overview voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solution to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. job purpose and role we are seeking a dynamic and results-oriented sales operations manager to be a hands-on sales person and help lead our sales team. an ideal candidate is passionate about healthcare technology and is driven to exceed sales targets while delivering exceptional client experiences. job duties and responsibilities - execute and oversee end to end sales process to position wrs health capabilities using a consultative/solution selling approach - foster strong relationships with key stakeholders and decision-makers at prospective clients, understanding their business challenges and objectives. - develop innovative strategies to improve customer experience and lead conversion, utilizing insights from hubspot crm data and customer feedback. - monitor sales performance, track kpis, and analyze sales data in hubspot to identify trends and opportunities for improvement. - track sales-related discussions and next steps with prospective customers - maintain accurate data entry and track all sales activities within hubspot crm. - assist with the setup and optimization of automated workflows within hubspot. - prepare regular reports and presentations for senior management, outlining sales achievements, challenges, market trends, and reco...
Job description - customer success manager (009gqc) customer success manager - 009gqc great people make schneider electric a great company! position:customer success manager location:bogota, colombia are you looking for a new opportunity as a customer success manager? we create connected technologies that reshape industries, transform cities, and enrich lives. help us deliver solutions that ensure life is on everywhere, for everyone, at all times: https://youtu.be/nlljmv1y7hk . we are looking for people with a passion for success – at work and beyond. see what our people are saying about working at schneider electric: https://youtu.be/6d2av1uurzy . about this role: the customer success manager (csm) will be responsible for managing high-touch, strategic existing customer accounts. the csm will act as the main point of contact for customers, ensuring successful onboarding, driving product adoption (trusted advisor), and fostering long-term relationships. the csm will work closely with top management, middle managers, and cross-functional teams to ensure the customer’s success and alignment with their business goals. what would be some of your responsibilities? - serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement. - build and maintain strong, long-term relationships with top management and middle managers in customer organizations. - understand power maps and decision making process in customer organization. - understands customer strategy and how dg solutions (scada, adms, derms, gis...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: • serve as the primary technical point of contact for transit operator clients, ...
Overview connecting clients to markets – and talent to opportunity. with 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. as a fortune 100, nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, stonex group is made up of four business segments that offer endless potential for progression and growth. empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. from fx and cfds to precious metals, master an exciting world of wealth management tools. position purpose: the position is focused on building strong client relationships and unlocking new business opportunities in the fx market. it supports the company’s commercial success through proactive sales efforts and strategic engagement. responsibilities manage existing and new clients in the foreign exchange (fx) market, providing solutions and helping clients manage foreign exchange risk. your work includes prospecting clients, managing relationships with existing clients, making sales and executing trades in the fx market, as well as ensuring compliance with policies and regulations. primary duties will include: -...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – all while m...
What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for cl...
Director, global customer success operations-r-253994 mastercard bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the director, global customer success operations-r-253994 role at mastercard director, g...
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