Hi, i'm martha garces, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a senior software development engineer who will: you will design, develop, test, and maintain software applications or systems you will collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. you will be responsible for troubleshooting issues, optimizing code, and staying updated with emerging technologies. you will analyze and optimize code and system performance independently. is this opportunity right for you? we are looking for candidates who has: bachelor’s degree in computer science or related field, or equivalent experience. 6+ years’ experience in a software development role. 5+ years’ experience in c#, asp.net mvc, angular, python, javascript and jquery/mobile. working knowledge of cloud services such as amazon web services. solid grasp of relational database platforms - sql and postgresql are preferred. experience working with web services – restful api, wcf, asp.net web api, soap. our guiding principles impact always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity do what’s right for our customers and our people while being authentic. we treat everyone with trust and respect—that’s just who we are. inspiration be bold in the way you think and passionate about the work you do. test out innovative ideas without the ...
Join to apply for the staff accountant jr role at csg . 15 hours ago be among the first 25 applicants. job description: staff accountant jr. scope and region: colombia / cala region 100% remote we are seeking an experienced and dynamic accountant with a solid background in multinational public companies. the ideal candidate will have expertise in project-based accounting operations, primarily for colombia, with additional involvement in mexico and brazil. the role requires a service-oriented professional, capable of leading with cross-functional deliverables and driving success across the cala accounting region. key responsibilities accounting and tax: manage oracle general ledger (gl), accounts payable (ap), intercompany transactions (ic), and fixed assets (fa) for our colombia office. reconcile monthly balance sheet accounts. support monthly, quarterly, and annual close reports for colombia, mexico, and brazil. treasury track and report on monthly cash needs. coordinate ap, taxes, and other payroll payments. negotiate fx rates with the local bank once or twice a month and complete international wire transfers adhering to local formalities (documentation). process expense reports and payroll-related payments. local knowledge coordinate deliverables to and from our local tax firm in adherence to colombian compliance requirements twice a month. knowledge of pse payments to dian, afc, afp, and other government platforms. work closely with local firms for statutory financial submissions and monthly tax reviews. ensure registro Único tributario (rut) submissions and special cer...
Hi, i'm martha garces, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. a billing analyst plays a key role in delivering quality, on-time billing reports and invoices to our customer base. csg’s managed service solution consists of processing and support services coupled with required production system duties. the role is a comprised of a mixture of it software and billing responsibilities and provides a good space for development of customer communication, problem solving and it analytics. we are looking for a billing systems analyst who will: set up customer’s billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for managed service customers and scheduling monthly activities with both internal and external teams. this position supports managed service customers directly by phone and e-mail to address their billing or application questions and issues. the billing analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills. a billing analyst may be asked to oversee the production activities of other billing analysts when assigned to do so. this role will exercise discretion and independent judgment under general supervision. our guiding principles impact: always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity: do what’s right for our customers and our people while being authentic. we treat...
Hi, i'm martha garces, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a technical support analyst who willbe responsible for helping to identify, document and execute operational requirements or tasks which feed the business cycle, providing quality assurance, continuous improvement and operational continuity. this position is part of a team that focuses on the customer operations and continuous improvement of processes and services. primary responsibilities provide level 2 support to customers - resolving technical issues / error messages encountered by customers and/or monitoring applications in a live production environment. appropriately handling all customer issues including troubleshooting and providing feedback to the customer. meets with clients or internal teams to gather and document business requirements and/or tasks. primary contact point for client’s business interests and work toward resolution of issues. assumes overall responsibility for defining a solution that matches client’s business needs. develop and maintain documentation for all client and/or internal processes and procedures. lead testing efforts for projects that introduce new systems and technologies into the contact center. responsible for act as liaison with technical groups to ensure business needs are met fully with technological solution. responsible for working with internal teams to determine production impact of process implementations. ensure compliance with slas and olas is this opportunity right for you? we ...
Hi, i'm martha garces , your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. a billing analyst plays a key role in delivering quality, on-time billing reports and invoices to our customer base. csg’s managed service solution consists of processing and support services coupled with required production system duties. the role is a comprised of a mixture of it software and billing responsibilities and provides a good space for development of customer communication, problem solving and it analytics. we are looking for a billing systems analyst who will: our guiding principles impact: always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity: do what’s right for our customers and our people while being authentic. we treat everyone with trust and respect—that’s just who we are. inspiration: be bold in the way you think and passionate about the work you do. test out innovative ideas without the fear of failure. csger perks & benefits- work from home, in-office, or hybrid- employee belonging groups- healthcare: dental, medical,- paid vacation, volunteer, and holiday time off- and so much more! our story csg empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. for over 40 years, csg's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges an...
Hi, i'm martha garces, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. csg international is hiring for a devops engineer ii to join our platforms and pipelines team. the platforms and pipelines team is responsible for the devops pipeline including source control, builds and deployments used by teams across csg international. the automation provided by the platforms and pipelines team streamlines the process to continuously deliver software from a commit all the way to production. you will work with a fun and exciting team and be part of a devops culture that is leading the way. we are looking for a software developer engineer who will: participate in full software development lifecycle following agile and devops best practices implement automation tools and frameworks (ci/cd pipelines) collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security deliver high quality products and services that delight our customers continuously learn and improve to drive innovation create, govern and enable common technology and practices embrace public cloud technologies demonstrating cost-effective and well-architected solutions coordinate and communicate regularly with project team leaders and members provide mentorship for junior level staff members is this opportunity right for you? we are looking for candidates who: bachelors or masters in computer science / related 3+ years of experience in application deployment and support with automation mindset good experience in aws ...
Product support analyst - overnight. page is loaded product support analyst - overnight. apply locations co.bogota.office time type full time posted on posted 25 days ago time left to apply end date: august 8, 2025 (30+ days left to apply) job requisition id 29736 hi, i'm martha garces , your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a product support analyst who will: provide 1st level technical support of csg products to post production customers by resolving technical issues with customers evaluating and researching the issue and/or performing incident isolation, resolution and follow-up. responsible for customer ticket management, customer escalations, meeting sla requirements and customer reporting. is this opportunity right for you? we are looking for candidates who: performs in-depth troubleshooting and analysis on l1 call types, with a focus on resolving issues within the services desk (e.g. - completing programmatic fixes) coordinates with/escalates to operational and programming teams to aide in further triaging of issues – including pulling together internal and external bridges for additional triage as needed owns and manages external customer incidents for the entire lifecycle of the incident - regardless of priority maintains contact with the customer throughout the entire incident lifecycle, communicating status and resolution to ensure customer satisfaction gathers incident details and records those details in the tracking system – including: incident description and cust...
Join to apply for the senior software engineer role at csg join to apply for the senior software engineer role at csg get ai-powered advice on this job and more exclusive features. hi, i'm martha garces, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a senior software development engineer who will: you will design, develop, test, and maintain software applications or systems you will collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. you will be responsible for troubleshooting issues, optimizing code, and staying updated with emerging technologies. you will analyze and optimize code and system performance independently. is this opportunity right for you? we are looking for candidates who has: bachelor’s degree in computer science or related field, or equivalent experience. 6+ years’ experience in a software development role. 5+ years’ experience in c#, asp.net mvc, angular, python, javascript and jquery/mobile. working knowledge of cloud services such as amazon web services. solid grasp of relational database platforms - sql and postgresql are preferred. experience working with web services – restful api, wcf, asp.net web api, soap. our guiding principles impact always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity do what’s right for our cus...
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